Great driver. Nice car. Fast service. Driver was very pleasant, we had a very nice conversation…read moreduring the trip. Will use Elite again.

This is my second time using Elite Luxury Transports and I think I'm hooked. Getting a quote and…read moremaking the car reservation is very easy with a user friendly website. Getting to the airport is smooth. Upon return your driver meets you at a designated location. Thorough communication from beginning to end. No game of "where's my Uber/lyft/park and ride shuttle?" The drivers are welcoming and professional. The cars are clean and luxurious. A quiet ride is the rule not the exception which is welcomed after one too many chatty Uber/lyft rides. Does it cost more than Uber/Lyft? Yes. Is it worth the peace of mind? 100%. Door to door service is worth every penny.

Our transportation services were off the charts. We could not have asked for a better experience -…read moreboth with the party bus and the limo for my parents. The limo driver went above and beyond to provide an experience they won't forget. One of our guests was having some issues walking. The driver was sure to make her feel at ease getting in and out of the car as well as helping her with bags when arriving to the venue. The three who used the limo loved the experience. I am very happy we went with you. The party bus was EXACTLY what we were looking for. The driver nailed it. We had a full house in there - all 29 seats full. Everyone said it was one of their best memories from the wedding. I only wish we had gotten a slightly bigger bus - but that's on us. The music system, the feel, the environment on the bus - perfect for what we wanted and needed. Anyone looking for a way to spruce up a wedding or a big party - the Ace Party Bus - great way to go!

As someone who previously worked in the large-scale event planning industry, I know firsthand what…read moreit takes to execute complex logistics. I had actually used Ace Limo in the past with great results, which is exactly why I felt completely confident stepping in as the Best Man and main transportation point of contact for my best friend's wedding. I personally spent weeks coordinating with Samantha at Ace, as well as the couple's wedding planners, to ensure a flawless itinerary. Sadly, what we experienced on the wedding day was a total operational collapse. Without a single phone call, text, or email to me or the planning team, Ace decided to swap our reserved party bus for a generic Greyhound-style coach. They later claimed the original vehicle had an air conditioning issue. Having worked in events, I understand that mechanical failures happen, but the complete failure to communicate a major vehicle change to the designated point of contact is unprofessional and unacceptable. To make matters worse, they secretly outsourced the job. The driver who showed up didn't even work for Ace; he was a third-party contractor (we still do not know who or what company it was outsourced to) who clearly hadn't seen a single page of the itinerary Samantha and I had spent hours perfecting. That lack of preparation quickly turned into a disaster on the way to the ceremony. I realized we were heading in completely the wrong direction and literally had to leave my seat on a moving bus, walk up to the front, and physically tap the driver on the shoulder to get his attention because he was driving with his AirPods in. Despite my immediate corrections, his navigation blunders meant we were dropped off at the wrong location. Because of this, the bride was forced to walk the rest of the way to the church, exposing her to arriving guests and completely ruining the private, unseen arrival she had been looking forward to her entire life. You would expect a driver to snap to attention after a massive mistake like that, but the exact same thing happened on the way to the reception. Instead of heading to the venue, he obliviously started driving us back toward the hotel. For the second time that day, I had to play navigator, intervening and redirecting him to get us back on track while he continued to wear his AirPods. It is absolutely absurd that the Best Man had to babysit a hired driver all day just to get the wedding party from point A to point B. A transportation company's job is to alleviate stress on a wedding day, not be the primary cause of it. Ace Limo took our money, completely ignored the careful planning we did with their own staff, outsourced the job to an unprepared contractor, and failed at basic communication. Despite my previous positive history with this company, this experience was entirely unacceptable, and I will never recommend Ace Limo again.

On time pick up, clean cars, safe driver. Good communication. No issues! I would recommend themread more

Super easy to schedule, friendly dispatcher. My 21 year old daughter was safely and comfortably…read moretransported from Philly to JFK. I appreciated the peace of mind. Will use them again.

Great service always. Always available even on short notice…read moreand always on time. Their vehicles are clean and comfortable. Their drivers are very professional and extremely helpful.

Great guy showed up early was at the airport waiting reasonable and very pleasant I would highly…read morerecommend this driver

There was no Uber or Lyft service in the entire area. Ronnie came to our rescue. He was personable…read moreand funny. Turned our crap experience at Wagon House winery into a fun ride back to our hotel. Gave us suggestions and even offered to take us wherever we wanted to go!! Thanks Ronnie

Nice lady, prompt service, and a decent price. I would definitely recommend to friends and family.read more

Where to begin. First, the fleet of vehicles is all hybrids. Next, all reservations are conducted…read moreon a very intuitive on-line reservation system. Did I mention the hybrid vehicle fleet? Confirmations are managed via email. Payment is conducted on-line, and your credit card is charged after your ride is complete. A receipt for the transaction is emailed to you for your expense purposes. You can include a standrad gratuity on your card transaction. So, what you have here is a great car service that is environmentally aware, has a really intuitive web site that gives you the freedom to conduct your transactions on-line and not hassle with the rush of a payment transaction at the end of you ride, and a level of professional and customer service that is over the top. And, if you get Joe as a driver, be prepared for one of the best football conversations you'll have outside of sitting in a sports bar. What else do you want from a car service? Nothing. This is it.

In town for the NBOME exam:…read more Pros: The online reservation system is easy to use and sends you confirmation e-mails pretty quickly. The gentleman picking me up was at the airport holding a sign with my last name so I didn't have to wait for him to arrive. The car was clean (and hybrid obviously) and my driver was conversational. I didn't want to have to deal with public transportation to Conshohocken so this was easy. Cons: It was a little expensive ($70), but I'm not sure what typical car services are in Philadelphia. It would have been better if I had someone to share the car with! I would use this company again if I came back to Philadelphia!

I called crowne taxi and they were prompt and professional. shaquil came within minutes as he…read morepromise. I will use his services in the future!! my husband and I were happy to find an excellent cab service, especially being out of town.

If I could give a negative star I would do that. We used Crowne taxi to go to the Philly airport…read moreand back last year and they were okay. But last night, my girlfriend and I needed a safe ride after a night out. So I called the cab company and they sent one out at 3 am. Deptford and Woodbury are next to each other and should have cost $15 max. The driver, thinking we were drunk, went around every side road and tried to charge us $43. I insisted on paying only $35 since I knew he was being dishonest and even then it was too much. So I called the operator and explained the situation and he gave me a $7 credit on the next ride. Half an hour later, I called again to get a ride home from the diner, they then told me that they did not have any cars. I called BS but there's nothing I can do. AVOID THIS CHEATING COMPANY AT ALL COST!!! Obviously, taking advantage of innocent customers is what they're good at. Call another one like Suburban Taxi, they won't cheat you out of your hard earned money.

For the most part I usually ride with Five-star but decided to give this company a try. Whereas…read morefive star is more expensive and has rude drivers this was a much more pleasant encounter. The driver was polite and on time and got me where I needed to be with no problems. Unlike other cab companies in the area this was an actual Five Star experience.