My wife and I went into the store to buy flooring and we were greeted very professionally and from…read morethere we were handed over to a sales person (Andrea )who was awesome and we were very happy with their service and selection. I highly recommend a store. we had some items that were unopened in the box and we took them back for full credit. Great service thank you again. We will continue to shop here ! Below awesome pictures of the flooring before the paint was completed

This is our second project with Andrea Mitchell at the Surprise AZ Prasada store. Her unique…read moreability to turn our ideas into a reality is remarkable. She helped us select tile, grout, layout, vanities, mirrors and lighting for our total bathroom remodel. After helping us with all that, she tracked our order and communicated with us making the delivery of materials easy. Our next project will be a kitchen remodel and we will definitely be seeking her services once again. Highly recommend Andrea and Floor and Decor for service, selection and after sale communication!

Don't Judge A Book By It's Cover. We contacted five…read moredifferent contractors for our kitchen project and our first impression with Kachina Kitchens seemed not very optimistic. However, after consulting with the other contractors, there was no question that Kachina Kitchens stood above the rest and would be the only choice for us to hire to do the job. There were several reasons the other contractors fell short such as, they didn't return calls, they didn't keep promises, fancy presentations lacking substance and high prices. What we were and still are impressed most about Kachina Kitchens is that their price was very reasonable, they use high quality products, they are easy to contact and communicate with, all their work was explained in a way we could understand, they demonstrated excellent customer service and they kept all their promises. Although you might not be impressed with your first impression of this company, don't judge a book by it's cover, Kachina Kitchens was a no-brainer hire for the job and we highly recommend them for any project you might have.

Service and communication is amazing. Also the turnaround time was super short. Would definitely…read morerecommend

This was an awesomely positive experience, which is unfortunately rare these days…read more Sunset provided a quote by email, after I provided words and pictures to describe what we were looking for. Their guys showed up on time. They were courteous. They were respectful of us, and respectful of our home. They asked for our input when they got to a part that required some judgement. They performed mechanical, plumbing, electrical, and drywall work. All done nearly to perfection. And they passed the acid test; after they left, I noticed two small things which I thought could have done better. They returned immediately and made these right. And they sent an invoice almost a week later (giving us an opportunity to discover any other issues, which we did NOT), and the invoice was for the exact amount of the estimate. They accepted my credit card payment over the phone. Our job was a small one, but they have definitely encouraged us to contact them again for our next job - small or large. Exceptionally excellent experience.

By chance in late August 2025, I mentioned to Mark from Sunset Tile, our need for roof maintenance…read moreand could he recommend a company. I cannot stress the relief my husband and I felt when Mark said Sunset Tile and Bath have a roofer. The gentleman's name, also Mark (I'll refer to as roofer Mark) was as competent, meticulous and professional as every other member we have encountered through Sunset Tile and Bath. Roofer Mark assessed, photographed and answered questions regarding our roof needs. Roofer Mark completed everything a week before our heavy rains occurred. His cleanup was remarkable---I found 2 nails---that's it! My husband and I are grateful to have a company that takes pride in their professions. Many thanks to Roofer Mark and his crew---and to Sunset Tile and Bath. Maureen M

Great prices on small appliances. Lucked out with no shipping fees. Fast delivery. Will definitely…read morelook over this site for future shopping.

One star is generous. Horrible! Products were delivered defective. Missing pieces, chipped wood,…read moremissing drill holes which made it impossible to assemble. The return policy is absolutely insane. They make you "jump through hoops" just to return the items. I was told that I had to "prove" that the items were defective as opposed to having the service rep seeing it for themselves when they picked it up. How do you show a missing drill hole? "Here's a piece of wood"! Customer service call sent me to the Phillipines and took well over 2 hours. Do not order anything from BB&B! Steer clear. Waste of $$$ and time!

Great experience visiting this store. The employees are so helpful. They explained the difference…read morebetween framed and non-framed cabinet doors. They explained the material of the doors and what might go well with our floors. They provide great design services with 3-D renderings as well! Highly recommend!

I would never buy cabinets from this company again. I bought custom painted cabinets for my entire…read morehouse. The paint does not stay on at all. It chips off so easily. Their sales rep Matt is so unresponsive to emails. They sent a painter to come inspect our cabinets and he said fixing them would not be a problem. Then months later he shows up and only touched up a few things. He left spots of paint on our walls and countertops and still left outstanding issues because he said it was not their fault. Do yourself a favor and go with a different company.

The service we received and the products are top of the line. I would highly recommend this group…read moreto anyone. They listen to your needs and provide quality products. Teresa was there and available every step of the way. She answered all of our questions and was able to suggest the perfect products. We are so happy with our kitchen sink as well as the water heater and toilets. Thanks for everything.

The people were nice and the selection was decent. However, once we had a problem was never be…read moreresolved. 1. The prices were very high. We were told not to worry about the prices because that was retail price and we would get a break through our designer. HARDLY. It would have better to have bought our items from a big box retailer. The Big Boxes have better warranties as well. 2.We ordered toilet paper holders. Once installed we did not like them, we thought it was a design problem but apparently the manufacturer wouldn't accept a return. a. CAS would not help us in any way. b. CAS never advised us that items were non-returnable for any reason. c. Even though we ordered replacement items, there was no price offset. 3. Before learning about the extent of the no return policy, we had mistakenly ordered 1 extra clothes hook. Even though that hook was never taken out of the box, CAS would not accept a return. Conclusion: They are friendly and polite; they have pretty hardware; there is NO customer service or problem resolution.

Briseno Aztec Imports is unique among the local pottery places. Most of the pottery places have a…read moresomewhat similar selection of pottery, and metal yard art. Briseno's selection includes more pottery. They also sell live cacti, on top of the metal ones. They also carry a wider selection of tiles. Tile selection includes Mexican tiles that are perfect for a backsplash, bathroom, or art project. On top of that, they sell the standard type of kitchen/bathroom tiles one might find at Home Depot. We were greeted shortly after arriving. The greeting felt both friendly and sincere. We were told that there is more stock inside, and that if we had any questions to feel free to ask.

Good selection and willingness to negotiate on their prices. They have not updated their address…read moreso call to get their current address.

Burton and his team are absolutely the best. I can't even think of what to say because I have so…read moremany great thoughts at once. He is responsive, and fun and wonderful to work with. I bought a townhouse and gutted it and he made what should have been a miserable experience a great one. My place looks amazing, he had incredible helpful suggestions - which I took and I am so happy that I did, he was right about literally everything. There were no surprises, he told me upfront what everything would cost and what he thought I should do and stuck to it. He even bailed me out of a self inflicted jam. I put tile everywhere, all the flooring, the showers - it is just beautiful. He said his guy is an artist and I believe him. They showed up when they said they would, they went so far above and beyond what I ever expected and everything they touched is just gorgeous. He knows what he is doing. Stop hunting, just hire Burton. You will never regret it.

I just recently had 2 bath remodels from this company and we worked with Mike. We found this…read morecompany to lack any professionalism whatsoever. It always took several times in trying to communicate with them to get any result. I overpaid them and it was extremely difficult in getting my money back which I pursued for over a month. Stay away from this company. You cannot count on them.