Please see my previous review as everything I mentioned below still stands absolutely true. One…read morecomment I would make is that I am impressed how responsive People Mover has been to the public comments, complaints and suggestions. Recently they did a HUGE and very impressive and thorough public survey to gather information about changes they are considering. They put a realistic cap on it based on budgetary limits which helped the public understand you can't have it all. I was glad to see that all communities were represented. The data gathering was REALLY impressive. I can't wait to see the outcome.

I had jury duty - so I used people mover and I am glad I did. No hassle parking and Kenth @ the…read moremain Downtown terminal was very helpful!

A relaxing, spectacular train trip through Alaskan untouched beauty...cliffs, inlets, mountains,…read moreglaciers, forest land...with moose, mountain goats, eagles, trumpeter swans...nowhere on earth can compare. Train is comfortable, quiet with a smooth 4 hour ride each direction. Excellent observation cars and smart, informative and funny tour guides. Alex and Hillary were fabulous! Food is yummy too! Vern the Conductor was absolutely The Best! We really enjoyed getting to know him...and to see how he inspires his young crew mates to be future train conductors/professionals too. Highly recommend Viator...tickets less expensive due to group rate but same service as buying from AK Railroad directly. Don't miss this experience from Anchorage to Seward.

(Review Cross-Posted to Trip Advisor)…read more We booked with Alaska Railroad specifically because they advertised a military discount. Unfortunately, they don't extend that discount to 100% disabled veterans. When we arrived, we were unexpectedly charged an additional $50. The depot was overcrowded with far too few seats, and passengers were expected to tag their own luggage outside before boarding. For the price they charge, the experience felt disorganized and underwhelming. Paying $240 for two one-way tickets was already excessive, especially after learning from our Uber driver that the same trip would have cost about $150. To top it off, the staff was neither understanding nor accommodating. We won't be using Alaska Railroad again, and I can't recommend it to others.

Outstanding transfer from Whittier Cruise Ship Terminal to Anchorage International Airport...needed…read moreto look no further, I did the research...Dependable, On-Time and Informative.

This review is for "Anchorage To Whittier Turnagain Arm Tour" cruise ship transfer. The hotel pick…read moreup went smoothly. Dan was our driver and tour guide. He provided great stories about local history and culture. As part of the package, we got to stop by the Alaska wildlife conservation center. This actually became the highlight of our trip and exceeded our expectations. It's always great when unexpected surprises turn out to be the best part of a tour. Only wished we could have had more time to visit and learn more. Overall the tour was well worth the money and that the small group size provided a personalized touch. Very memorable and enjoyable experience.

They totally saved my butt. Got my boss a same morning reservation! I couldn't have been happier…read morewith the service and he was thrilled to not have to drive the 3hrs ish to Seward on a bus with all the other passengers. Thanks BAC!

I have just been through the Alaska Airlines holiday gladiator gamut. I was scheduled to fly from…read moreTampa to Anchorage on the 29th, through Seattle. Here are some numbers of what actually happened: 7: number of flights that were cancelled 4: number of flights it took to get back to Anchorage 4th: date I actually got home 2: number of nights I stayed in Juneau 2: number of nights I was without my luggage, once I finally got back into town I got the bags back last night. Alaska Airlines is using BAC to deliver them. (no idea if this is typical, I've never had this done before) All I've really known of BAC before this is that they are slickly dressed in black, and hold signs for people they are waiting for at the airport. I have most commonly seen them unloading luggage out of vans at the more expensive hotels in Anchorage. Your initial question might be: "Andrew, why didn't you just go to the airport and pickup your bags?". Good question, a couple reasons: 1) The airport is an absolutely war-torn jungle right now. The last thing I want to do is go wait in another 45 minute line...or more...and then have to pay for airport parking because Alaska misplaced my bags. 2) After 50 hrs of travel in 4 cities, I had a splitting headache...similar to the one I had when I got my vaccine booster. So I was not going to unnecessarily expose anyone while waiting for results. (Andrew from the future here, it was negative, whew!) Alaska told me my bags would be delivered on the 5th...and they weren't. I called again on the 6th...and they said they were there with a note saying I was going to pick them up? They re-asked for my info, like they did on the 5th, and said they would be delivered at 4pm. 4pm came and went, no bags. At 6:30pm, I got my COVID results back, negative! I went to go get Pho to celebrate. Still no bags. I thought I was probably going to have to nag Alaska Airlines again. (this time I would just go get them myself) As I was leaving the Pho place (Phonatik, my favorite), I saw 3 missed calls. (my phone is on silent when I'm dining with my partner, I'm not an animal!) 2 from BAC, and 1 from my neighbor. No text messages from BAC, but there was one from my neighbor. They were going to leave my bags in the snow in front of my house because they didn't want to go up the stairs. So my neighbor offered to take the bags in for them. *deep breath* Few things about this: 1) Why could a professional company like BAC, that slings bags for retirees all summer long at The Captain Cook not go up the same stairs I, FedEx, UPS, USPS, and Door Dash drivers go up daily/weekly? No idea. (Why this matters: the bags are out of view from the street when they are up the stairs in front of my door, they are VERY VISIBLE from the street where they planned to leave them) 2) They didn't know I have an amazing relationship with my neighbor...but they just dropped them off with him anyway? Not impressed BAC. Learn how to walk up some stairs. It's the least you can do when you are 3 hours (or 2 days) late for a delivery. Also, try texting as well as calling.

Just got back from an amazing 11 days in Alaska. Alaska Tour and Travel was excellent! Everything…read morecame together just as planned. Made travel stress free. Morgan was very responsive every time I had a question or wanted to change an activity. Thank you so much for a perfect vacation!

My family booked two excursions with Alaska Tours--the Kenai Fjords Glacier Boat Tour and the…read moreDenali National Park Bus Tour--and the experience was outstanding. Our agent, Karlyn, went above and beyond to make sure our trip stayed on track. Due to unexpected road closures, we missed our scheduled boat departure, but Karlyn acted quickly and was able to get us on the next boat. Her responsiveness, professionalism, and dedication turned what could have been a stressful situation into a seamless experience. We truly appreciate everything she did and highly recommend Alaska Tours and Karlyn for exceptional customer service.

Went to Talkeetna with my boyfriend this Summer and have nothing but good things to say about…read moreTalkeetna Taxi! They only took a few minutes to pick us up from downtown after we called them. Really nice driver, and easy ride home. The ride cost less than I thought it would have! Definitely will use again next time I'm in town. Friendly and punctual!

Beware of this Taxi Service. I love Talkeetna and I love the laissez faire attitude everyone in…read moretown has, except when Im trying to get back to my hotel and I call the ONLY TAXI SERVICE IN TOWN to reserve a ride back to our hotel, and he never shows up because his buddies keep jumping in the taxi and he doesnt have enough sense to tell them that others have booked his taxi in advance. Horrible Service. Do not count on this Taxi Service especially if you have any elderly members of your party...this service cannot be counted on...make sure your back at your hotel before the shuttle stops running!!!

We needed transport from Seward to Whittier on a Saturday morning and I guessyou get what you pay…read morefor. No, you don't get the nice, big, white buses they show on the web page. You get an old 8-passenger van driven by a retired deck hand. He did pick us up on time but almost clipped a stop sign driving through Seward to pick up other passengers. No commentary, no explanation of what's going on, no estimated timeline. Made a potty stop at a rest area then met with a van coming down from Anchorage near the Whittier turnoff. Moved to that van which had a much friendlier, more conversant driver who took us through the tunnel into Whittier. Bottom line: we got where we wanted to go but it was neither fun, comfortable, or entertaining. But it was cheap.

DO NOT BOOK WITH THEM…read more If I could do zero stars I would. We bought a ticket online and my son showed up 30 mins prior to departure, as requested. The office in Seward was closed up tight and no vehicle was in the parking lot. By the time of departure still no one had shown up. Calling the office number for Seward resulted in a "this number is no longer in service" message. The Anchorage office rang but no one answered. This has completely ruined our family weekend that was planned and resulted in additional costs to try and salvage the weekend for us. I have zero faith I will receive a response from my email or phone call. And zero faith the money spent will be returned.

We recently went through Tim to charter a bus to take a group of thirty international scientists on…read morea geology focused excursion between Anchorage and Whittier. Tim was very responsive to my emails and questions and very clear on costs. Our bus driver Mark was also great. - professional, informative, and very safety conscious. Well done!

Wow, after reading the comments below, I am wondering if they are talking about the same person. I…read morehave been working with Tim ever since I started bringing my groups from Minnesota to Alaska for the past 8 years to cruise and then do a little land touring. He has been nothing but fun to talk to and saved me one time when I needed a bus at the last minute. He showed up at the airport with one personally and saved our tour. I get the impression that he flies a lot by the seat of his pants, but he gets things done. I highly recommend him for any transportation you would need in Alaska.