Please see my previous review as everything I mentioned below still stands absolutely true. One…read morecomment I would make is that I am impressed how responsive People Mover has been to the public comments, complaints and suggestions. Recently they did a HUGE and very impressive and thorough public survey to gather information about changes they are considering. They put a realistic cap on it based on budgetary limits which helped the public understand you can't have it all. I was glad to see that all communities were represented. The data gathering was REALLY impressive. I can't wait to see the outcome.

I had jury duty - so I used people mover and I am glad I did. No hassle parking and Kenth @ the…read moremain Downtown terminal was very helpful!

The best way to travel from Anchorage to Denali…read more Check-in and boarding is pretty straight forward and efficient. We were there off-season, so we got to exclusively enjoy the dining car ... Which, in my opinion, has better views than the observation car. They had a bar with decent options, and the prices were reasonable. Overall, it was a good time, and I highly recommend taking the train if you're going to Denali or Fairbanks.

Review #10 for 2026…read more We did this train ride from Anchorage to Seward while in Alaska to get to our cruise. This train ride was a fantastic scenic way to get from point A to point B. My baby boy loves trains and he had a great time on the train too. For this trip, we did splurge and did the GoldStar service. If you are doing it only once, I would say splurge on it!! However, I do not have any experience with the regular adventure class seating, but we felt it was totally worth it for us. It is DOUBLE the cost at $240 though, so keep that in mind as far as budgeting goes. I did just check the website and right now as of Jan 2026, the price increased to $277 for GoldStar seating and $133 for regular seating. Kids 2-11 cost significantly less. Under 2 is free if they sit on your lap. Everyone gets a special Goldstar pin! Our particular train was sold out as it was the first day and everyone was there trying to catch their cruise in Seward also, so to have the assigned seating and all was great for us. Checking in was quick. They are very efficient and fast!! When you bring your luggage, they will ask you if you want it to go to the cruise or train station. Those going to the cruise, tell you cruise!! You do not want to lug your luggage around town. Let them do the work for you!! So there is a weight limit for the suitcases. 2 can be checked in at 50lbs each. We spent ALL night moving stuff around and trying to make the weights work out and to get there and they just grabbed everything and asked you where you wanted it to go! It took like 10 seconds! They were not weighing any one suitcases or checking all that stuff... so I do not know if they actually check it or because our train was sold out they just wanted to load everyone on as fast as possible. Also, online it says you can only carry on a small backpack, but there were tons of people with large backpacks and even some with small suitcases. Like I said, I do not know how strict they are exactly or if because we were the first train of the season and sold out that they just wanted to get people on as fast as possible... With Goldstar, you get an open window train, meaning you can see 360 around you as opposed to regular seating where it is just a window, but the window is pretty big. I forgot to walk around the other trains just to see how different it was. With GoldStar you also get 2 free alcoholic drinks, there is no limit on non-alcoholic drinks and a full breakfast included. For breakfast you go downstairs and are in a seated table with table service. The breakfast was delicious! I got reindeer sausage with eggs and potatoes. You can also order multiple drinks. I got orange juice with coffee. Breakfast goes by pretty quick as they get people down in groups and send you back up so they can go on to the next group. If you have a sleeping toddler like we did, we were able to get his breakfast to-go and he had food when he woke up and he LOVED the breakfast as well. He devoured most of his meal! On the train, you were free to roam around. We went out back to the open air several times. It was a good way to get fresh air and stretch your legs. The air in Alaska is just so clean and fresh! The views were amazing from everywhere!! The Goldstar seats were comfy and big. Would I come back? YES!! I have been wanting to come back since we left Alaska! I want to do the aurora train during the winter that goes to Fairbanks. I heard its possible to see the northern lights. I want to experience the other train rides! Unfortunately, the only route that offers the Goldstar service is the Coastal Classic which goes from Anchorage to Seward and vice versa.

This review is for "Anchorage To Whittier Turnagain Arm Tour" cruise ship transfer. The hotel pick…read moreup went smoothly. Dan was our driver and tour guide. He provided great stories about local history and culture. As part of the package, we got to stop by the Alaska wildlife conservation center. This actually became the highlight of our trip and exceeded our expectations. It's always great when unexpected surprises turn out to be the best part of a tour. Only wished we could have had more time to visit and learn more. Overall the tour was well worth the money and that the small group size provided a personalized touch. Very memorable and enjoyable experience.

The bus ride was good! The driver was very nice, and shared lots of good information. Even though…read morewe knew some of the info., it was still fascinating! It felt good to be so high up on the bus! We could even see the roofs of other passing cars! When we passed through the large tunnel to Whittier, our driver, Taylor, told us facts about the tunnel. He even told us about the doors in the tunnel's walls. When we came out on the other side, the cruise ship was waiting! I can't wait to go again! Until next time...

I have just been through the Alaska Airlines holiday gladiator gamut. I was scheduled to fly from…read moreTampa to Anchorage on the 29th, through Seattle. Here are some numbers of what actually happened: 7: number of flights that were cancelled 4: number of flights it took to get back to Anchorage 4th: date I actually got home 2: number of nights I stayed in Juneau 2: number of nights I was without my luggage, once I finally got back into town I got the bags back last night. Alaska Airlines is using BAC to deliver them. (no idea if this is typical, I've never had this done before) All I've really known of BAC before this is that they are slickly dressed in black, and hold signs for people they are waiting for at the airport. I have most commonly seen them unloading luggage out of vans at the more expensive hotels in Anchorage. Your initial question might be: "Andrew, why didn't you just go to the airport and pickup your bags?". Good question, a couple reasons: 1) The airport is an absolutely war-torn jungle right now. The last thing I want to do is go wait in another 45 minute line...or more...and then have to pay for airport parking because Alaska misplaced my bags. 2) After 50 hrs of travel in 4 cities, I had a splitting headache...similar to the one I had when I got my vaccine booster. So I was not going to unnecessarily expose anyone while waiting for results. (Andrew from the future here, it was negative, whew!) Alaska told me my bags would be delivered on the 5th...and they weren't. I called again on the 6th...and they said they were there with a note saying I was going to pick them up? They re-asked for my info, like they did on the 5th, and said they would be delivered at 4pm. 4pm came and went, no bags. At 6:30pm, I got my COVID results back, negative! I went to go get Pho to celebrate. Still no bags. I thought I was probably going to have to nag Alaska Airlines again. (this time I would just go get them myself) As I was leaving the Pho place (Phonatik, my favorite), I saw 3 missed calls. (my phone is on silent when I'm dining with my partner, I'm not an animal!) 2 from BAC, and 1 from my neighbor. No text messages from BAC, but there was one from my neighbor. They were going to leave my bags in the snow in front of my house because they didn't want to go up the stairs. So my neighbor offered to take the bags in for them. *deep breath* Few things about this: 1) Why could a professional company like BAC, that slings bags for retirees all summer long at The Captain Cook not go up the same stairs I, FedEx, UPS, USPS, and Door Dash drivers go up daily/weekly? No idea. (Why this matters: the bags are out of view from the street when they are up the stairs in front of my door, they are VERY VISIBLE from the street where they planned to leave them) 2) They didn't know I have an amazing relationship with my neighbor...but they just dropped them off with him anyway? Not impressed BAC. Learn how to walk up some stairs. It's the least you can do when you are 3 hours (or 2 days) late for a delivery. Also, try texting as well as calling.

We used BAC for all our transports to and from hotel and airports. Every driver was courteous,…read moreprompt, and friendly. All vehicles supplied a bottle of drinking water which was much appreciate. All vehicles were clean. We would use this service again.

While planning our bucket list trip to Alaska for our 38th wedding anniversary, we wanted it to…read moreinclude a week on land and a week at sea. We had already decided on the cruise we wanted to take, and we had booked it separately. We started to put together what we wanted to do on the land tour, and doing the planning on our own quickly became overwhelming. We looked at several websites that offered travel arrangements and we decided on Alaska Tour & Travel. Mostly because the Best of Denali & Kenai Fjords Tour 120 offered a variety of activities and things we wanted to do. It was an even bigger bonus to find out that we could make alterations to further enhance our tour. Even with those alterations, they were able to put the journey together in a seamless manner, leaving us to just enjoy Alaska without the worry of how we were going to get from one destination or excursion to the next. From start to end, Alaska Tour & Travel was there to assist us and keep us informed as the trip progressed. This was so comforting and made our trip very enjoyable. With the planning services we received, we can't say enough good things about Alaska Tour & Travel. We both highly recommend Alaska Tour and Travel and will use them when we plan our next trip to Alaska. We would also like to give a shout out to Kala Jenkins and Skye Smith for all the work they did for us. Thanks for a great Anniversary!

We are extremely happy that we contacted Alaska Tour & Travel for our vacation this year. The whole…read moreexperience could not have gone any smoother. From the first phone call to actually booking the train ride to Seward and booking our hotel through them, it was a very seamless transaction. The train ride was absolutely beautiful and fun! The whole family enjoyed it tremendously! It is so worth paying the little extra for the Gold Dome ride as it is all inclusive with drinks and meals. We went round trip which included breakfast, dinner and 2 free alcohol drinks going and coming back, plus all the non-alcohol drinks you want. We of course had Bloody Mary's in the morning which were the best! All of the train personnel were courteous and most professional. We highly recommend Alaska Tour & Travel to anyone wanting a splendid vacation experience! Thank you Alaska Tour & Travel for everything!!

Went to Talkeetna with my boyfriend this Summer and have nothing but good things to say about…read moreTalkeetna Taxi! They only took a few minutes to pick us up from downtown after we called them. Really nice driver, and easy ride home. The ride cost less than I thought it would have! Definitely will use again next time I'm in town. Friendly and punctual!

Beware of this Taxi Service. I love Talkeetna and I love the laissez faire attitude everyone in…read moretown has, except when Im trying to get back to my hotel and I call the ONLY TAXI SERVICE IN TOWN to reserve a ride back to our hotel, and he never shows up because his buddies keep jumping in the taxi and he doesnt have enough sense to tell them that others have booked his taxi in advance. Horrible Service. Do not count on this Taxi Service especially if you have any elderly members of your party...this service cannot be counted on...make sure your back at your hotel before the shuttle stops running!!!

DO NOT BOOK WITH THEM…read more If I could do zero stars I would. We bought a ticket online and my son showed up 30 mins prior to departure, as requested. The office in Seward was closed up tight and no vehicle was in the parking lot. By the time of departure still no one had shown up. Calling the office number for Seward resulted in a "this number is no longer in service" message. The Anchorage office rang but no one answered. This has completely ruined our family weekend that was planned and resulted in additional costs to try and salvage the weekend for us. I have zero faith I will receive a response from my email or phone call. And zero faith the money spent will be returned.

Booked online. Plans changed. Cancelled one month in advance. Still no refund. Multiple calls,…read moreemails and voicemails made with no luck.

We recently went through Tim to charter a bus to take a group of thirty international scientists on…read morea geology focused excursion between Anchorage and Whittier. Tim was very responsive to my emails and questions and very clear on costs. Our bus driver Mark was also great. - professional, informative, and very safety conscious. Well done!

Wow, after reading the comments below, I am wondering if they are talking about the same person. I…read morehave been working with Tim ever since I started bringing my groups from Minnesota to Alaska for the past 8 years to cruise and then do a little land touring. He has been nothing but fun to talk to and saved me one time when I needed a bus at the last minute. He showed up at the airport with one personally and saved our tour. I get the impression that he flies a lot by the seat of his pants, but he gets things done. I highly recommend him for any transportation you would need in Alaska.