My experience is only flying in and picking up a rental car. Airports don't get much smaller than…read morethis. They are in the early stages of building a new terminal. Currently, you exit the plane by stairs/ramp. There isn't a jet bridge, so know that you face the elements upon arrival. Exiting the airport is easy. The car rental area is a one minute walk from the gates. Outside is ride share and parking lots. The car rental parking lot is close as well.

Monterey Regional Airport is a tiny place in the grand scheme of things. There are only 4 major…read moreairlines here - Alaska, American, Allegiant, and United. There are only a total of 5 gates here, no air ramps so you enter the aircraft the old fashioned way. What works here? Lots of things...the rental car lot is 30 feet away, we were the only ones going through TSA, and everyone working here is on a chill time line. Also they have a "bar" that you order drinks, pay for water, chips all in one. I would give this airport 5 starts however...the hot dogs looked like they were rolling around for a while. Also where is the imitation cheese pump to throw on that err...hot dog? Also no charging stations unless I walk from gate 3 to 5, I'm tired to walk that 50 feet. :)

Fly at your own peril. Totally unreliable. Staff is non responsive to questions. They treat you…read morelike crap!!! How they stay in business is a wonder I cannot explain. We are so use to horrible service that we are willing to accept anything. Sad but true and Allegiant is the award winner in screw the customer!!!

Not a fan. My family only used this airline in a pinch because the so called friends we were going…read moreto drive with to Las Vegas cancelled everything without consulting with us first because of a huge misunderstanding. We weren't able to get much of a refund with the hotel we booked, so kept the reservation and decided to purchase plane tickets. The tickets were expensive... Fine, that's to be expected since it was last minute and during the holidays. What we didn't expect was that we had to pay for the carry on suitcase AND the boarding pass. They charge $50 for each bag, whether it's carry on or checked, so we combined our stuff into 1 little suitcase. Had we known this was going happen, we could have packed a full size suitcase and checked it in. Or both of us just could have brought a backpack that fits under the seat. A paper boarding pass was $5 each. Have you ever heard of such a thing? The way around that is to download the app & get the pass that way. At least they didn't charge extra when selecting seats. Also, thankfully for both flights, the plane was on time leaving and landing... Which is literally the bare minimum they should do. For the flight back, I downloaded the app so we could have mobile tickets. I tried to add a carry on luggage, but the app wouldn't allow me to do so. At the airport, there was a huge line just to pay for carry on or checked bag with many windows closed, so it took forever to get through. Finally, they opened more windows and let certain folks go first depending on flight departure time. After that, we still needed to get through security. I truly wish I never had to experience this airline and will definitely not be using them ever again.

We flew from Monterey to Denver on United and the experience was seamless. They have one gate at…read moreMRY (gate 5) that serves San Francisco, Los Angeles and Denver. The gate agent would thank every single passenger during check in for flying with them, that was very nice and professional. The Embraer 175 was the usual 80 seater with a 2-2 configuration in the main cabin. There was a smooth take off and the beverage service was attentive. There were three snack choices in flight. Nice and pleasant experience.

This is a small regional airport and United has been around a long time. The airport doesn't lend…read moreitself to the fancy lounges and facilities that large cities tend to have. With that said, it is still a nice airport and airline. The planes are small; CRJ and Embraer. Not luxurious but still nice. The flight from and to Los Angeles was short and sweet.

I just had one of the worst customer service experiences I've ever experienced, first they canceled…read moremy flight less the 6 hours before it was supposed to take off, then left me hanging by not working to get me on another flight, ended up having to book with another airline at great expense, I was then told that to get the ticket refund I needed to call the number THEY gave me, I call, I'm put on hold after 2 transfers, 45 minutes later a very rude person came on the line and informed me they couldn't help due to security reasons, the first two people never once said that and transferred me twice, you would think the first 2 would have known that and not put me through nearly an hour on hold, then when I questioned why they didn't tell right away, THEY HUNG UP ON ME, I'll go out if my way from this day forward to NEVER fly with America airlines again, beware!!

I was a victim of the Coronavirus scare and had to cancel my flight to Phoenix. After waiting 5…read morehours to talk to a AA ticket associate, they told me I had to talk to Expedia. After another 3 hours trying to talk to an Expedia associate. they told me I had to go through American Airlines. SWA... Looks like it's you and me . Sad.

We stayed over at Lone Oak Lodge for three nights in room 12. The check-in process was smooth, and…read morethe room was clean upon arrival. The room comes with fridge, microwave, TV. 1) The location is a plus, it's close to everything, and the street is also quiet at night. 2) Parking is free and conveniently located right in front of the room. While there are no designated parking spots, there are two spaces in front of every room, so parking is not an issue. 3) The heater/AC worked well, heating or cooling the room within minutes. However, the unit is loud while operating. The heater operates based on temperature. When our room was cold, we turn on heating and upped the temperature, so it was warm. But once the room reaches the same temperature as the heater temperature, it actually blows cold air instead of warm air. Thus, you probably can't leave it on overnight without it cooling the room after warming it up 4) The bed is soft, but extremely squeaky and makes noise with every movement. Housekeeping is available daily and can change the bedsheets and pillowcases upon request. 5) The restroom is supplied with 3 light switches, easily brightens up the entire restroom. The water appeared clean, and the water pressure was strong. Towels were replaced daily. 6) Wi-Fi is free, but was unstable during our stay and frequently disconnected. Overall, it's one of the affordable choices around, with a clear mix of pros and cons.

My fiancé and I stayed at this Inn for a weekend getaway. To celebrate us experiencing our first…read morebaby. Everything was going so good till it was time to leave. Right after we left my bank card was charged $200.00 and when I called the front desk the lady was very rude, and would not listen to what I had to say. So that next day I called back and the same lady answered the phone but with a bigger attitude. But at least she did hear me out this time. But then today called and the rude lady says "oh you're the one that keeps calling about the 200.00 refund". Then she lied and said her cleaning people said that they smelled drugs in the room but we don't do any type of drugs. But they never called to tell me nothing I had to keep calling and dealing with the rudeness of these people. And there still not giving me back my money I asked for the information to file a complaint and they said that I had to email them at the hotel and they will look at to see if a complaint can be made. My advice to everyone is check their accounts because after talking to a few other people they said how the same place got them like that too. Just because am young does not mean you can advantage of people. Yes, I want to know if I can have the information to the management team because when I was on the phone going back-and-forth with your front desk lady in between her being rude, she act like she wasn't trying to hear what I had to say at first it wasn't until our call back the third time and she was listening to me and she made it seem like if we email the Inn they will take it in consideration if they feel like it was a complaint or not, and if it would get passed through to whoever he needs to go to, because I asked for information to file a formal complaint and as of yet they have not called me or told me anything. Because at this point, I am starting to get upset and frustrated when I should be celebrating my happy news, but if I have to, I will have to take legal action because they are trying to accuse me of something that definitely did not happen if you would like to continue on this conversation please me back or send me your information and we can go from there.

Professional, punctual, and great customer service. Cant beat the price, to and from cA airports.read more

Groome is the absolute worst. If your flight is delayed after hours, you're screwed - even if you…read morebooked your seat in advance. There is no one to call and they will not call you. They will just leave you without any options. Thanks a lot Groome - I'm currently standing outside SJC at 1:40am trying to figure out a plan B.

Michele and her team are amazing! We had a personalized, unique experience for our group of four…read more They think of every detail to make your vacation a true experience, one you and your guests will always remember. From the welcome cards to the personalized wine tours with complete VIP treatment with the winery owners and wine makers, combined with a helicopter tour and fantastic recommendations for the rest of your stay. We had a fabulous weekend and will definitely be calling Wine Flights VIP again. Thank you so much for a great trip and memorable journey.

Michele and Shane at Wine Flights VIP are AMAZING! My wife and I have been to Carmel many times, so…read moreduring our most recent visit we wanted to find a truly unique experience. The Wine Flights team surpassed all expectations. On short notice, they crafted an unforgettable memory! We had a secluded, intimate, on-vineyard tasting and catered meal with panoramic views of the Carmel Valley hosted by the vineyard owner. The food and wine were impeccable, and so were our hosts. We received the highest level of service and loved getting to know the team. They showed us a part of Carmel that we'd never experienced and made us feel like family. We highly recommend this tour for food, wine and travel connoisseurs. The quality of experience rivals and surpasses those we've experienced in Napa and Sonoma. On a scale of 1-10, we give this tour a 15.

Mary Hill is the best Travel Agent we have ever had the pleasure to use…read more She has taken care of our family for over 15 years. We have never had a problem. She is knowledgeable and willing to go out of her way to make sure all our vacations were really great. Can't recommend her enough. ps I don't understand the folks who have posted less favorable reviews. Give her a try. She's professional and has become a friend also.

CMT has taken care of all my travel needs for over 15 years now. I'm constantly amazed by how…read moreoh-so friendly and helpful all of the staff is, the screamin' deals they find me and the fantabulous destinations they've sent me to. I HIGHLY recommend Paula as an agent, whether you're taking a quick jaunt to San Diego, carousing in Napa for a long weekend or planning a cruise around Antarctica. She has also planned some amazing larger group trips for me to the UK, Kenya and Tanzania, and Egypt and Jordan that I know would have been an utter disaster had I attempted to plan myself. Her understanding of my scorching case of wanderlust has provided me with years of global enjoyment. She's my travel hero!

I give this company 0 stars.please don't book online for a taxi because they will not show up.i…read morebooked a day before in advance and I thought I was set, until the time came and nothing.i called dispatch and a lady with an accent tells me that they have no taxi to pick me up,and they couldn't call me to let me know that.i cursed at her I was heated.i called orange cab service and they showed up in less than 10mins.dont rely on yellow cab.

It's New Years Eve. We got a Yellow Cab from our home in Monterey at 4:30 to a restaurant in…read moreCarmel. Driver said to call Yelow Cab and say he's willing to pick us up around 6;30. At about 6:45 we called and those liars at the office said he'd gone home. " So sorry. No one can come to Carmel." They prefer to give rides from the airport and assign rides to their preferred drivers who don't want to pick up in Carmel. . It was raining. My husband is disabled. Wa sat outside in the rain and finally called an Uber. No More Yellow Cab.