Unfortunately, this company has the worst customer service I have ever dealt with. Trying to…read moreresolve simple issues is more difficult than trying to raise Jesus from the dead during a Super Bowl halftime show while making him moonwalk like Michael Jackson to Britney Spears in the middle of a hurricane as he curing cancer. They will lie through their teeth and tell you that there isn't any charges only for them to tack it onto your next bill. You will call the number use the app nearly 2 dozen times and still not get the issue resolved. This entire company not just the store deserves to go under..

This morning I stopped at Panera right next to Xfinity a man was in store putting up pos this was…read moreat 7:00am through the glass I asked if open said no open 10:00, when I came back from Panera he opened door and asked what I needed told him needed new remote mine quit yesterday, he said no problem and got me new one, he was the mgr , excellent customer service for sure a huge thank you, that is A-1 customer service for sure thank you!! He did not need to do that most appreciated

Called and got a same-day appointment to have some ethernet cable run from our router to our living…read moreroom. They use CAT-6 cabling at a minimum which is a little more expensive. I would have appreciate the option to use CAT-5 to lower the cost but aside from that David was very profession and gave a very accurate estimate of the time and cost. He worked efficiently, cleaned up after the work was done, tested everything, and i've been satisfied with the work done. I will probably use them again in the future when I plan to install a ubiquiti network system.

Called David for a last-minute job where another crew didn't quite finish their work and he was…read moreavailable after hours for a very reasonable fee. Worked fast, talked through options as the mounting places weren't ideal, tested every run, and even installed my AP and camera for me (threw my back out and getting on ladders is aggravating atm). Quality guy running a quality business, couldn't be happier with the result and am looking forward to using them for more branches in this area!

Highly recommend for all home security needs. Extremely professional, latest technology, and able…read moreto meet our needs in a timely matter. We have been using them for several years. Customer service also 10/10.

Zip Code 46062. These folks were inadvertently contacted for a small camera porch inquiry, but our…read more'communication wires' got crossed. Due to similar names and back and forth phone calls, I had mistaken them for another company. A well dressed, professional Dave Rogers arrived during actual contracted company was in the middle of installing. Dave was gracious and seemed to understand the 'mixup'. My reason for the rating is that their quote was competitive over the phone. Very professional. As in the actual contracted company, they were interested in helping install a pre purchased outdoor security camera when others weren't.

Fantastic at-your-house service! I got a Sliding Patio Door Handle Set with Key Cylinder and…read moreMortise Lock, Full Replacement Handle Lock Set from Amazon. A neighbor and I spent an hour trying to get in installed and smoothly working, I gave up and called Lee's Lock Service. They drove the 35 minute drive from Madison, spent an hour on it, using a Dremel, etc. It's incredible how smooth they made the door work from either the inside or outside. It's a pleasure to use that door now. I found out afterwards their technician (I think his name is Stephen) used to be a machinist. A perfectionist! The bill, even with the trip charge, was very reasonable. I expected it to cost more. What a pleasure to hire this company!

Couldn't recommend more. Lee is one of a kind. Helpful, friendly, and reliable. Best service in…read moretown!

Automated Living goes above any beyond to meet any need that you have. Jason and his crew came to…read moremy house to mount my new flat screen television. When I spoke to him on the phone I had a few requests. One was that I wanted to hide all wires as to not have an unsightly clutter of mess showing. Two I wanted all of the boxes ran into the hallway closet to free up space under the television. Jason wasted no time getting to work. In less than 30 minutes my television was hanging on the wall and I was watching Netflix. Jason and his team were extremely professional and cleaned up every last speck of dirt the job created. My job may have been a small one but Jason treats you like his biggest customer. I am more than satisfied with the job they did and would highly recommend Automated Living for any of you entertainment needs. I will contact them again when I begin my outdoor stereo project.

Automated Living just completed a whole house installation (theatre /security / audio systems) in…read moremy house in Norton Commons. They did a terrific job. Their attention to detail was excellent. They always kept us informed about the progress and completed the work timely. Would highly recommend them!

I was impressed on how they made the duplication so fast and easy! When i went home to try the…read moreduplicate it is like the old key that we have like one in and my knob open right away! The price is also way cheaper than those in Kroger, Walmart and etc!

From the owner: DC Lock and Safe offers high quality safes. Call us today to get more information.read more

Excellent service.. I'm a little behind on the new technology, so I called Jeremy to install my…read moresecurity system. He simplified everything for me..Now I can leave my home unattended for weeks at a time, without any worries. I highly recommend!!

From the owner: Our business offers customizable solutions for our customers needs. We won't under or over sell…read moreyou. We make sure that our customers are getting what they need. No more, no less. If you want all the bells and whistles, we can do that too.

The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

our company was in the middle of transitioning between alarm company's. it was a real situation…read moreinvolving the fire marshal and the current fire monitoring company no names mentioned. I was in a real pickle, the current alarm company at the time was wanting to charge a astronomical large price to bring our company up to there standards to please the fire marshal. I called several other company's that day and the only one that returned my call was Indiana alarm. They sent there team out to inspect our situation and even had the fire marshal out with them to make sure all party's were on the same page so the repairs additions were appropriate to our needs and cost. the work was done flawless and fast with no issues. Our company is grateful that Indiana alarm called us back that day! Thank you to there great crew and staff for the experience!

Very poor customer service. After hour service inadequate, responsiveness poor. Continuity of…read moreservice lacking.

I have had my old alarm with Nelson Alarm for approximately 21 years. I started having some false…read morealarms being sent in lately, and thought maybe, just maybe, after 21 years, it needed some service. And it did. Actually many of the parts had gone to rest and could not be purchased any longer. So, It was time for an upgrade. And what an upgrade it turned out to be. I want to thank Tasha, who pays attention to the customer and the needs and is very informative as to how this was happening at the same time (about) every day...My sales person, Bob Lewis, who understood what I needed, and did not even try to oversell me. and especially our technicians, Rex, and Gus, and Finally their installer Josh. Josh made sure that all devices were operating nicely and I could get any info on the APP that is now letting me talk to the alarm. His training was easily understood and very complete. Would I mention them to anyone? O yes, they are the best. If you go to them based on this review please let them know that Ray V sent you. You will see what I mean. They are priced well, and act quickly if there is a problem! Thanks for listening! Hopefully we'll have a sunny day soon.