Their employee today decided to not strap a load of junk down and their scrap metal (hot water…read moreheater parts) came flying into my car not only did the guy jump out at me but he also cussed me out made threats and one of his buddies even pulled him away from me because he was going to hit me! The young man in the other company truck apologized and gave me the info on how to contact his boss (Rodney Burton and wife) when I called Mr. Burton was all of a sudden not there and that he would be in contact. The office personnel was extremely rude to me made statement such as " You do whatever it is you need" and "you do you". When I asked for her name she hung up and then I called back asking again for her name she then decided to tell me it was none of my business. The owner (Mr. Burton) did finally call me back but it wasn't until the police had made contact with him. When speaking to the owner he stated the employee was on "lunch" and that it wasn't his company truck but yet it was scrap metal from the business...and there was a company truck involved. Not only that he wouldn't give the name of the employee stating he didn't want to get involved. Not a good way to run a business and the employee cussing out and threatening a woman isn't a good employee. Might want to rethink your hiring process and customer service.

From the owner: Schneider Plumbing, Heating and Air Conditioning was established in 1948 by Louis Schneider at 989…read moreC Avenue E, and became incorporated in 1977. His son Jim Schneider, took over management of the business. We are an HVAC contractor that specializes in maintenance, installation, and repairs for air conditioning, heating, and plumbing. To this day, we make it our mission to provide the highest level of service as an HVAC company to everyone of our customers. No job is too big or to small for us. We will go out of our way for any customer to ensure they receive the service they deserve. Contact us to make an appointment or visit us today!

Unprofessional, extremely dishonest, stole from us, took our money and then wouldn't help when…read moreequipment under full warranty failed. Blamed me for equipment failure. Threatened me with false information. Run the other way quick! No one needs this kind of stress in their life.

Unprofessional, gimmicky, poor communication between staff. Male manager was condescending and…read moreaggressive towards me when dealing with a problem. Good thing I had documents to back myself up or I'd be out a large sum of money for this company's mistakes. Go with another company, you will be better served.

My air conditioner went out after we tried to replace the thermostat. We had them come out to see…read morewhat was wrong and the first thing they ask me if I've thought of replacing the whole unit. Then they tried to tell me I needed a new circuit board that would be $900 installed. I called someone else for a second opinion and turns out it was just a blown fuse! Horrible customer service in my opinion and all they want to do is sell you a new unit instead of repairing what you already have!!! I don't like dishonest people and won't be dealing with them again!

From the owner: Specializing in: - Air Conditioning Contractors & Systems…read more- Heating Contractors & Specialties - Air Cleaning & Purifying Equipment - Air Conditioning Equipment & Systems - Heating Equipment & Systems

Air conditioner went down on the hottest day of the year. I called every company I could find and…read moreonly Reliable Comfort offered to help. Josh came out and a half hour later the problem was solved. I can't thank them enough!

We used them to replace an HVAC unit. Reasonable pricing and the installers were very…read moreprofessional. Cleaned up and left no mess and worked late on a Friday night to complete the installation. Definitely recommend them for all your HVAC needs.

Great work and products installed. Jeff did such a great job and they got everything installed and…read moredidn't leave any mess behind. Thank you for doing such a great job. He installed a gas water heater and a heating unit and air conditioning unit. He also created a vent for us that should have existed before his company did work for us. Fabulous company to hire.