Your Second Opinion Plumbing just finished their work today, and we could not be happier with it…read more Despite what ended up being a bigger job than originally thought, YSOP made the process smooth, with great communication throughout. I reached out to them last week after water started falling from the upstairs bathroom into the first floor bathroom of the duplex we own. I sent them a message via Yelp and their office responded within the hour, allowing me to pick the time when they would come out the following day. And from there we were rolling. During the initial visit, Cody deduced that there was likely a problem with the flange and wax ring in the upstairs toilet. When they came back the next work day to do the work, we ended up having to get into the walls, where it was easy to see that the 100+-year-old cast iron pipes, original to the home, were actually rusting, with very noticeable cracks in them, leaking water throughout. Over the next day and a half, YSOP replaced ye olde pipes, patched another leak, replaced the flanges on both toilets in the building and moved the plumbing for the basement washing machines, since they already had to work in that vicinity anyway. This was a big job, that didn't come cheap, but they were upfront with all costs and kept to their quote. I also appreciated that they called to give me a 20-minute warning before they showed up each time. Through and through, YSOP was easy to work with, respectful of me and my property and thorough communicated. I will definitely use them again!

Prompt, polite and efficient gentleman Totally satisfied…read morewith their work Would recommend this company to friends

Great service, friendly and professional. Our emergency needs were handled promptly even though…read morethis service is from another area. I would highly recommend this family owned business.

I'll give a 3 star because they did show up the day they said. And, once I notified them of a…read moreproblem, they fixed it. However, when I spoke with them to start the service, I had to give a detailed list of the issues. I asked what the cost of the initial visit would be, as I'd already had an offer of $150/initial visit. I was assured it was a FREE inspection and only if they needed to do work to figure out the problem would there be a charge and only after we agreed to the charge. Ok. Day of service, a young man comes late. He says he has all of my notes, but hasn't looked at them, so he wants me to tell him the problem. I do. I take him and show him the septic tank, which was part of the complaint. He takes a picture, tells me he has to call his boss because he doesn't know anything about septic systems. ??? He sits in his truck for awhile, talking to his boss. Comes in, says we need the septic pumped out before they can do anything. And they have a truck to do that but he doesn't think it's available. That'll be $98. That's it! So, I emailed the company, explained the situation. They were sorry, but explained that the initial cost will be returned if we don't use their service or applied to the work they do. Didn't I ask this very thing in advance?! So I obviously found a different company to do the work. I did get a refund check - but what a hassle. Not an upfront company.

If you are calling isons plumbing out of Hanover don't he was here last Tuesday and said he would…read moreget the parts and be back..he hasn't come back nor has he returned my phone calls

Excellent service. I time, friendly professional. Recommend highly. Will use Ison plumbing for all…read moremy plumbing needs in future. Thank you for helping us in a critical situation!

I had OEI do some AC repair work at my business. They said they had to move the hot water heater to…read morereplace the blower motor. Charged me 750$. I felt this was fair. Everything went well until...... I had a good sized water leak. I called them three times and they never responded to me. They kept saying we will send someone out. This never happened. I had to hire another person to fix their damage. Turned out they crushed the washing machine drain line when moving the water heater. This company never came back, never called back, and did not stand behind what they did. I will not recommend this company or ever use them again for anything. Very poor customer service for the money.

From the owner: OEI is a second generation, family-owned and operated business offering air conditioning and…read moreheating services to your home or business. Rely on our certified technicians for advice, sales, repairs, and installations. If you're looking for a skillful and experienced team for heating and cooling maintenance and repair, call our licensed technicians. We service residential and commercial properties and know how to diagnose, adjust and repair your systems so you can stay comfortable all year. We strive to reduce our costs in order to offer our customers the most affordable prices around. Equipment replacement - Do you need assistance with selecting the proper system? Your comfort and quality of air are most important to us. Let our experts help you out. Preventative maintenance - You'll receive preventative maintenance for any size commercial or residential property when you choose our skilled technicians. Complete system installation - To meet your specific needs, we will design the perfect comfort system. Our dedicated and knowledgeable team will assess your home or business and design the system that's most suitable. Duct work - We will design the duct work your comfort system needs to function most efficiently. Commercial services - Does your business need maintenance or service for its refrigeration, walk-ins, ice machines, or prep cooler units? Call our team for the job...

My entire experinece was the peterman brothers was seamless from scheduling to the day of reminder…read moreand pre-arrival calls, down to the professionalisim of the technician. The assinged plumber, Brandon was amazing and so easy to work with. He diagnosed and repaired both plumbing issues with ease and clear communication. Thank you, Brandon for your kindess and for getting ouelr broken toilets and shower working again. My family is new to the area and its nice to know that we have a go to maintenece and repair company for plumbing and heating & cooling!

several months after moving into our house (built in late 1990s and passed home inspection with no…read moremajor concerns), we needed our water heater replaced which was done by Peterman. The hot water was still running out afterwards so they were contacted again. They said it was an electric problem so a full inspection was done by their electrician. We were told the electric panel needed to be replaced and was a fire hazard. If we went ahead with replacing it, the oven would need to be rewired requiring destruction of part of the walls leading to the kitchen. There were also smaller electrical repairs that could be done as well (outlets). If we repaired everything, it would be around $9000. We got a 2nd opinion from a local electrician who had zero concerns about the panel. When Peterman was contacted about this discrepancy, we were told it would be escalated to the supervisor who would contact us but over several weeks we did not receive a call. Due to the conflicting reports, we got a 3rd opinion to be sure, and again, there was no recommendation to replace the panel and the repairs Peterman suggested did not amount to $9000 in their opinion. We did have a good experience with them prior to this (regarding HVAC) but if you plan to work with them, would strongly recommend a second opinion for large projects. We have ended our monthly membership with them and will not be working with them again.