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    Alan's Benchworks

    5.0 (1 review)

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    5 months ago

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    Slim & Shorty's Jewelry & Repair

    Slim & Shorty's Jewelry & Repair

    5.0(3 reviews)
    27.3 mi
    $

    I visited for the first time today. I live about 30 miles away. When I read a review that it was a…read morefamily run business and was so helpful, I knew it would be worth the drive. And it was. It is refreshing to meet honest people who are not out to make a fast sale, but who sincerely care about people and giving them the best service possible. I have now found our new "go to" jeweler when the need arises. They could not have made it a nicer experience.

    My mom recently passed away and I inherited some of her jewelry. I needed some of the jewelry…read moresized, some of it repaired, and some checked for authenticity. We are new to this area and we were unsure of local jewelry stores. I did a google search and found Slim & Shorty's Jewelry & Repair in Elgin. I went in yesterday and I have never been so thankful that I found them. It is a small locally owned store with the best customer service I have ever experienced. I immediately felt a peace. The owner was so caring and understanding (because I was so emotional). She was extremely patient and knowledgeable. She carefully went through each piece and explained what I had. She then explained what each one of them needed. I felt so comfortable trusting her with my mom's jewelry. I truly can not imagine doing business with another jeweler after going in Slim & Shorty's. If you haven't been, you are definitely missing out. Like another reviewer said... when you have the best why would you shop anywhere else? Thank you Slim & Shorty's!

    Journey Jewelers and Repair - Before and After Men's extremely bent wedding band.

    Journey Jewelers and Repair

    4.9(15 reviews)
    30.5 mi
    $$

    I yelp messaged Journey Jewelers a few weeks ago and was pleasantly surprised to get an almost…read moreimmediate response from Roberto, the owner, about a quote. I could not believe how low the quote was that he gave me for a white gold ring resize. I was also happy to find out that they have promotions going on for extra percentage off of different social media platforms. I sent my husband in almost 3 weeks later to mention the quote and conversation and Roberto immediately remembered our message details! That is excellent customer service! He took the ring and had it sized in a few business hours. I expected him to try to upsell us into paying for a rhodium plating because my husband's ring is a few years old, and he did not even mention it. (All of the other jewelers that I contacted mentioned it, and I get rather annoyed when other businesses push something onto you for more money that isn't necessary.) When he got the ring back, it looked fantastic! It did not even need the plating! They cleaned it up and shined it and it fit perfectly! I don't want to show a before picture because it was pretty bad, but the after pics look like we just bought it out of the display case. Roberto has won me over!!!!

    Friendly and good service to clean and check my rings. It isn't free like my last jeweler, be…read moreprepared to pay. It's nice they text you when your items are ready.

    Photos
    Journey Jewelers and Repair
    Journey Jewelers and Repair - Look at this cute little bow!!! It's all in the details, thank you guys so much!

    Look at this cute little bow!!! It's all in the details, thank you guys so much!

    Journey Jewelers and Repair - Custom cut new gemstone for class ring.

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    Custom cut new gemstone for class ring.

    Alan's Benchworks - jewelry - Updated May 2026

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