I visited for the first time today. I live about 30 miles away. When I read a review that it was a…read morefamily run business and was so helpful, I knew it would be worth the drive. And it was. It is refreshing to meet honest people who are not out to make a fast sale, but who sincerely care about people and giving them the best service possible. I have now found our new "go to" jeweler when the need arises. They could not have made it a nicer experience.

My mom recently passed away and I inherited some of her jewelry. I needed some of the jewelry…read moresized, some of it repaired, and some checked for authenticity. We are new to this area and we were unsure of local jewelry stores. I did a google search and found Slim & Shorty's Jewelry & Repair in Elgin. I went in yesterday and I have never been so thankful that I found them. It is a small locally owned store with the best customer service I have ever experienced. I immediately felt a peace. The owner was so caring and understanding (because I was so emotional). She was extremely patient and knowledgeable. She carefully went through each piece and explained what I had. She then explained what each one of them needed. I felt so comfortable trusting her with my mom's jewelry. I truly can not imagine doing business with another jeweler after going in Slim & Shorty's. If you haven't been, you are definitely missing out. Like another reviewer said... when you have the best why would you shop anywhere else? Thank you Slim & Shorty's!

I absolutely love this place and I am so grateful they are in town to bring my jewelry too!…read more I brought my wedding ring (which was my mom's) into to get a few stones tightened, and this place took such good care of my ring. They made sure all the stones were tighten, the ring was clean and polished before pick up and they even smoothed out where the two rings were once soldered together. I am very appreciative of business's like this one to bring a meaningful item to and know it will get taken care of.

Professional and friendly. Very pleased with our service! Appears to be a family run business all…read moreunderstanding the impact of good customer service.

I yelp messaged Journey Jewelers a few weeks ago and was pleasantly surprised to get an almost…read moreimmediate response from Roberto, the owner, about a quote. I could not believe how low the quote was that he gave me for a white gold ring resize. I was also happy to find out that they have promotions going on for extra percentage off of different social media platforms. I sent my husband in almost 3 weeks later to mention the quote and conversation and Roberto immediately remembered our message details! That is excellent customer service! He took the ring and had it sized in a few business hours. I expected him to try to upsell us into paying for a rhodium plating because my husband's ring is a few years old, and he did not even mention it. (All of the other jewelers that I contacted mentioned it, and I get rather annoyed when other businesses push something onto you for more money that isn't necessary.) When he got the ring back, it looked fantastic! It did not even need the plating! They cleaned it up and shined it and it fit perfectly! I don't want to show a before picture because it was pretty bad, but the after pics look like we just bought it out of the display case. Roberto has won me over!!!!

Friendly and good service to clean and check my rings. It isn't free like my last jeweler, be…read moreprepared to pay. It's nice they text you when your items are ready.

I thought I'd go to establish jewler that looked fairly nice and one I thought would be reputable,…read moreso I went to Payne. I had a 14 CT italian gold chain. I had researched it it it was worth a little over 12 hundred dollars. Payne low balled me and offered me 8 hundred. I said no. I went to OKC to a gold buyer on 73 & S. Walker. It was a seedy looking place that reminded me of a pawn shop with no goods to sell. Kind of like a low class cannabis dispensary. Just a glass window with a gentleman behind it. I'm here to say, you can't judge a book by it cover. The black gentleman was a delightful man who was genuinely interested in me. Then he offered me $1,009 dollars for the chain. Well this old man was ​very pleased. Times are tough. Payne is like a turd in a silk purse 1 star

I brought a piece in for repair that ended up being delayed beyond the original pickup date. I was…read moredisappointed at first, but when I came back the owner acknowledged the issue and gave me a discount without me asking. The work itself looks fine, and I appreciated the effort to right the situation. That said, communication could definitely be clearer so customers know what to expect. I hope they continue improving, because little things like that make a big difference.

This was the first time we have been to Goldcreations Thom did a great job repairing the jewelry we…read morebrought in, we have been to others in town and have been disappointed with their quality but at goldcreations you can not even tell that the jewelry has been repaired. Thom also helped us with design a bracelet we have been looking for, he created the emerald bracelet and did a fantastic job we are very pleased with it. We highly recommend goldcreations.

We have used Gold Creations for many years. Thom and his wife are always so friendly and helpful…read more They greet you with a smile and make you feel like family. Thom has designed rings for us and we've always been so happy with his creations. He listens to what you want whether it's a battery for your watch, having a ring resized or designing a new ring. If you want a jeweler that cares visit Thom at Gold Creations. I highly recommend him!

I have done business with them for years now. I have bought coins, stamps, jewelry etc. All has…read morebeen great. I've had multiple pieces commissioned here. Design, gems, and metal. All great detail and care. Customer service has always been top notch. I highly recommend them.

Went to two different places to get chains fixed, their prices was the cheapest. Also, fast turn…read morearound time to fix jewelry. Highly recommended

I came in for a resizing on a bracelet and they took really good care of me Annie was very sweet, I…read morewas in and out in less than 15 minutes!!

I am new to the area and I am so glad that I was able to find this jewelry store. Everyone here is…read moreso welcoming. It's very comfortable and they have so many different pieces to choose from. They were very helpful with what we were looking for and even provided different options for what we were wanting. They went out of their way to let us know, before we finished parking, that there was a ramp on the side for my mother to utilize with a walker. They had offered to clean my jewelry while waiting and realized that one of my stones was loose came back and showed me my stone was loose and I choose to get it fixed. I felt so comfortable and secure and safe and I will be happy to return back here to purchase new pieces. thank you very much for welcoming me and my mother. It was a pleasure to meet you and we will see you again real soon.

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

I stopped in at lunch to get 2 watch batteries replaced and repair a tangled bracelet. This was…read morecompleted in less than 20 minutes. This place also has some unique jewlery pieces for sale. Definitely would recommend for repair or to treat yourself!