Had an appointment this morning to see Dr. Payne at 9 AM. I sat in the lobby until 10 o'clock and…read more so many people goin and then come while I waited. Finally at a little after 10 o'clock, I was taken back to a waiting room and sat in that room for 45 minutes and never saw the doctor. I then walked out and tried to locate the mri disc I had brought and then left for good. No explanations at all from the front desk and no apologies. About the worst medical office experience I've ever had.

I have seen most if not all the surgeons for one reason or another through out the years…read more Each Dr. is amazing can't pick a bad one out of the bunch This here review is for the amazing staff that backs them all up Each of them make you feel welcome with their kindness. With all that said... Jerry is the reason I write this From her kind demeanor over the phone, I was able to actually pick her out in the office and ask if that was her I was talking to you on the phone Jerry is just absolutely peach so kind and patient

I recently had surgery done on my pointer finger by William Clark. He was a very caring doctor, he…read morelistened to exactly what I wanted and did a wonderful job. On the day of my surgery he and his staff went over and beyond in making me feel comfortable and relaxed. Staff at both his surgery office and his clinic in burien were caring and efficient and I would recommend this doctor for your hand surgery needs.

Be prepared to wait. This doctor is unable to see his patients at the time he has scheduled to see…read morethem. For a 10 minute consultation with Dr Clark be prepared to wait 45 minutes to an hour

After completing eight post-surgery therapy sessions with Kintsugi, I asked at the time whether…read morethere was any balance on my account. I was told there wasn't. Nearly a year and a half later, I received a bill totaling close to $2,000--despite the sessions being basic stretching exercises. I contacted Kintsugi to understand the charges and the delayed billing. I was told the coding was done by the therapist and that the billing came from a third-party company--not Kintsugi. However, the bill had Kintsugi's name and contact number, which makes the attempt to shift responsibility feel dismissive and unprofessional. Not only were the charges excessive for simple stretching, but I also stopped attending because I could perform these exercises independently. What's most disappointing is that the billing was delayed until I was no longer working and on a very tight budget. This timing added unnecessary financial stress. During my call, the person I spoke with said he would inform the owner but couldn't offer any resolution. He later left me a voicemail saying he felt I was mad at him, which struck me as odd--I never made any personal remarks, nor did I direct any frustration toward him as an individual. The experience reflects poorly on Kintsugi's business practices and, ultimately, on the leadership that enables them.

Presently a patient with broken leg and balance problem. Very good staff of physical therapists. I…read morewould highly recommend Aaron. Also have a terrific masseuse on staff. Bryce is the masseuse I had a very nice massage last week.

Unprofessional scheduling service they have and it is the focus of this review only. Called to…read moreschedule physical therapy after receiving a referral from my primary care provider. I verified with my insurance before contacting Highline physical therapy to ensure that I was covered. The scheduler tried to convince me that occupational therapy was what I needed despite the referral from my doctor saying I needed physical therapy. I told him that I was looking for physical therapy and not occupational. He then asked for the doctors referral told me to email it to them. I asked if a screenshot from my MyChart app was sufficient which he affirmed and replied that they would review it and get back to me. I wasn't given a timeframe so I assumed that it would be 5 to 10 minutes for a return phone call. Over two hours later and no phone call so I find another referral from my insurance call them and schedule. I have an appointment the next day so I call Highline back to see if there's any update and a different scheduler tells me that they were not able to download my doctors referral from the email, even though I asked the previous scheduler if a screenshot would suffice. Obviously something that would've been readily apparent immediately yet I didn't receive a phone call whatsoever. Anyway these guys seem pretty disorganized and unprofessional so I'm glad it worked out the way it did. ATI physical therapy had me scheduled the next day for my appointment in a phone call that took half the time.

FESSIONAL SERVICE AT FULLY EQUIPPED FACILITY. Expert…read morepersonnel guide you through your rehabilitation process. I had severe pain between my upper shoulder and spine. My care was guided by Deborah with the utmost care and compassion for what I was going through. In the end I was pain free and back to 100%. The home exercises she gave me continue to be a valuable addition to my activity regime. Thank you Deborah and your entire team for the care and the assistance you provided toward my successful recovery!

I gave this business a 3 because I thought it was very unprofessional to lie to a client!!!…read more I had pool PT w/a very nice therapist and I was very personal with her! I told her about a trip I was taking and while I was sharing. I asked her if this conversation would be in any of her notes. She straight out lied to me and all of our conversation was in my PT notes! I was very disappointed and personally annoyed! So,...just an FYI 2 all of you rookies!! DO NOT SHARE ANY OF YOUR PERSONAL LIFE WITH ANY OF YOUR PT, MASSAGE OR DOCTORS!!! You may find out in their notes some extra stuff you don't want the rest of the world to know!

Nice guy and good dr. My husband had successful meniscus repair surgery last year with him…read more Today, he saw my oldest daughter for a possible broken foot. Turns out it wasn't broken and he is now a "miracle healer"! He has a great sense of humor and does look like a Baldwin brother (a cross between Alex and Stephen).

I broke my leg in a skiing accident, and Dr. Battaglia helped me get back on my feet (literally and…read morefiguratively). Through what was a very difficult recovery, Dr. Battaglia was a constant and reassuring presence. With his help I not only healed exceptionally well, but he gave me the confidence to get back to what I love. I was able to finish playing tennis and football in high school and I continually love to ski. He is extremely knowledgeable and looks to understand what your goals of recovery are, and tailors his care to fit those goals. I would definitely recommend if you seek exceptional care and health.

Psysio Therapy and Associates in Normandy Park is great, the staff are all very friendly and…read morehelpful. Ive had staff that weren't assigned to me help me, they all work as a team. Im very glad im doing my therapy here, I would recommend this place to anyone.

Really great team here! They really have helped me get my lower back pain under control with…read moresimple, easy-to-understand workouts, I've notice a huge difference with some semi-chronic back issues. Everyone is very friendly, and honestly seem to care about their patients. They spend a good amount of time with you, great attention to detail, and make sure you understand and are performing movements correctly. They even accepted my WA Apple Health insurance coverage!

I was treated for a broken ankle and I was very pleased with Dr. Payne and his staff. He didn't…read moresugar coat anything, he was upfront and professional. This was a weight bearing injury and the first time I had ever broken anything and heaven forbid it ever happens again but if it does or if i had to recommend anyone, there's no doubt i would recommend Dr. Payne. Thanks Doc.

He was great at explaining what needed to be done and very thorough. He did my husbands torn…read moreminiscus and unfortunately he will be doing a knee replacement.