Had an appointment this morning to see Dr. Payne at 9 AM. I sat in the lobby until 10 o'clock and…read more so many people goin and then come while I waited. Finally at a little after 10 o'clock, I was taken back to a waiting room and sat in that room for 45 minutes and never saw the doctor. I then walked out and tried to locate the mri disc I had brought and then left for good. No explanations at all from the front desk and no apologies. About the worst medical office experience I've ever had.

I have been going to this clinic for mor than 10 years and I have always been treated with respect…read moreand top notch care From the staff to the doctors you won't find better care anywhere else

I recently had surgery done on my pointer finger by William Clark. He was a very caring doctor, he…read morelistened to exactly what I wanted and did a wonderful job. On the day of my surgery he and his staff went over and beyond in making me feel comfortable and relaxed. Staff at both his surgery office and his clinic in burien were caring and efficient and I would recommend this doctor for your hand surgery needs.

Be prepared to wait. This doctor is unable to see his patients at the time he has scheduled to see…read morethem. For a 10 minute consultation with Dr Clark be prepared to wait 45 minutes to an hour

After completing eight post-surgery therapy sessions with Kintsugi, I asked at the time whether…read morethere was any balance on my account. I was told there wasn't. Nearly a year and a half later, I received a bill totaling close to $2,000--despite the sessions being basic stretching exercises. I contacted Kintsugi to understand the charges and the delayed billing. I was told the coding was done by the therapist and that the billing came from a third-party company--not Kintsugi. However, the bill had Kintsugi's name and contact number, which makes the attempt to shift responsibility feel dismissive and unprofessional. Not only were the charges excessive for simple stretching, but I also stopped attending because I could perform these exercises independently. What's most disappointing is that the billing was delayed until I was no longer working and on a very tight budget. This timing added unnecessary financial stress. During my call, the person I spoke with said he would inform the owner but couldn't offer any resolution. He later left me a voicemail saying he felt I was mad at him, which struck me as odd--I never made any personal remarks, nor did I direct any frustration toward him as an individual. The experience reflects poorly on Kintsugi's business practices and, ultimately, on the leadership that enables them.

Presently a patient with broken leg and balance problem. Very good staff of physical therapists. I…read morewould highly recommend Aaron. Also have a terrific masseuse on staff. Bryce is the masseuse I had a very nice massage last week.

Dr Barronian was my surgeon for hip and knee replacement as well as a variety of orthopedic issues…read moreover the past 20 years. Sadly, he recently retired and I am now interviewing other docs in same practice, hoping to meet Dr B's equal.

Dr Barronian it's a wonderful doctor and surgeon is done two knee replacements on me he is kind…read moreand compassionate and always has your best interest and recovery at heart if you were lucky enough to see him you're in good hands thanks Dr.Barronian for your excellent care AAM

First off we thought this clinic was a great place for physical therapy, we started to come and…read morethings seemed great until they were not starting off with the front Desk staff all the gossip in the front desk is unreal about patients and your overhearing it due to chairs being so close. I strongly believe patients privacy is a must. I asked to speak to the clinic Director but was never given the chance. We have a school aged child and PT interferes with his school. They did not inform us they were open on weekends. Along with they call you at random times to tell you that they have an opening when you're already scheduled multiple times out of the blue. The therapist are very kind and nice and compassionate. I would not recommend coming back due to the Milking of Insurance and Patients Privacy out in the open is not okay. Need more training to do that behind closed doors

FESSIONAL SERVICE AT FULLY EQUIPPED FACILITY. Expert…read morepersonnel guide you through your rehabilitation process. I had severe pain between my upper shoulder and spine. My care was guided by Deborah with the utmost care and compassion for what I was going through. In the end I was pain free and back to 100%. The home exercises she gave me continue to be a valuable addition to my activity regime. Thank you Deborah and your entire team for the care and the assistance you provided toward my successful recovery!

I gave this business a 3 because I thought it was very unprofessional to lie to a client!!!…read more I had pool PT w/a very nice therapist and I was very personal with her! I told her about a trip I was taking and while I was sharing. I asked her if this conversation would be in any of her notes. She straight out lied to me and all of our conversation was in my PT notes! I was very disappointed and personally annoyed! So,...just an FYI 2 all of you rookies!! DO NOT SHARE ANY OF YOUR PERSONAL LIFE WITH ANY OF YOUR PT, MASSAGE OR DOCTORS!!! You may find out in their notes some extra stuff you don't want the rest of the world to know!

Nice guy and good dr. My husband had successful meniscus repair surgery last year with him…read more Today, he saw my oldest daughter for a possible broken foot. Turns out it wasn't broken and he is now a "miracle healer"! He has a great sense of humor and does look like a Baldwin brother (a cross between Alex and Stephen).

I broke my leg in a skiing accident, and Dr. Battaglia helped me get back on my feet (literally and…read morefiguratively). Through what was a very difficult recovery, Dr. Battaglia was a constant and reassuring presence. With his help I not only healed exceptionally well, but he gave me the confidence to get back to what I love. I was able to finish playing tennis and football in high school and I continually love to ski. He is extremely knowledgeable and looks to understand what your goals of recovery are, and tailors his care to fit those goals. I would definitely recommend if you seek exceptional care and health.

I saw Dr. Marsden for almost 25 years. I trusted her immensely. She always gave me the hard truth…read moreof any condition I might have. She was very tender, understanding, honest & explained the conditions in layman's terms. She call me up when test results came in, not the staff. Dr. Marsden cared about my whole picture, family life affecting me, foods & mental health, too. Dr M. Asked questions, didn't assume anything. Didn't waste time, never late especially in the mornings. Didn't make you wait 1 + hours in your room. She apologized IF she was running late(not like my new PCP. Always LATE, Never apologies, ASSUMES & ACCUSATORY ) I Miss Dr. M & Patti so much. Great team they were.

As my primary care physician for 15+ years, I have always felt confident that Dr. Marsden has my…read morebest interest at heart. Always thorough and caring, she always keeps on top of my meds that I am currently taking. She also works on getting me in when I need a last-minute appointment. Moreover, when there is a change in the "Tier level" of my meds affecting my out-of-pocket cost, she is always willing to adjust, when possible, to keep my expenses at the lowest level. ...much appreciated. Patty, who runs the front office is also "on top of everything"; very knowledgeable if I have a phone question between appointments.