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Alameda Optometric Group

4.7 (99 reviews)
Closed Closed

By appointment only

Services - Alameda Optometric Group

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Alameda Optometric Group Photos

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Recommended Reviews - Alameda Optometric Group

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This was my first appointment with them and they provided excellent service. Dr. Wong was very thorough and clarified all my questions. The staff was very welcoming and made the entire process easy and fast. I brought my 7-month-old baby with me and I was anxious to bring her since she might fuss and cry but the staff offered to watch her and I was able to focus my full attention on the exams. I felt genuinely cared for as a patient. All in all, it was a great visit and will recommend them for optometric services.

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10 years ago

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9 years ago

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13 years ago

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Alameda Optometric G.

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11 years ago

Alexie was awesome! She got me set up with everything I needed very quickly! Highly recommended!

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13 years ago

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7 years ago

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10 years ago

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8 years ago

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12 years ago

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10 years ago

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13 years ago

Great central location in Alameda. very friendaly and knowledgeable staff.

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11 years ago

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Review Highlights - Alameda Optometric Group

At my appointment, Dr Sheppard took her time and explained everything to me and was also very nice and professional.

Mentioned in 28 reviews

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Alex Lukens, OD - Eyewise Optometry - Doctors Station

Alex Lukens, OD - Eyewise Optometry

4.7(126 reviews)
1.4 mi
$$

I was Referred to Alex Lukens OD by my Nephew Big Mike !!!…read more Dr Lukens is very BUSY it took me 3 months to get in for an appointment!!! I was Glad !!! I found Dr Lukens to be a very Thorough and Professional !!!! He was also very Knowledgeable and Kind!!! He took the time to Explain the Eye Exam and the Processes!!! The Offices were Spotless and the Equipment State Of The Art!! For All These Reasons This Is A Baller On A Budget Approved Establishment and Optometrist!! I Keep My Pimp Hand Strong !!!!

My spouse and I had been with Eyewise for many years. Whether it was Dr Luken or DR Fong, it had…read morebeen fine with us. We haven't been there for at least a couple years because every time I called, there's no upcoming availability. When I finally got an appointment for both of us, I subsequently called to adjust the appointment times. Approaching appointment date, i received a voice recording for appointment reminder, the appointment was not adjusted. Called the office to have it fixed. Subsequently I received another voice recording with the correct appointment time. On the day of appointment, I drove to the old location without knowing they moved. Then I called the office to tell them I may run a few minutes late because I didn't know they moved. The office looked up my name and told me I have no appointment. I guess this has to be my last interaction with this office. Not pointing at any particular reason other than this office not having a way for customer to see appointment visually via text or email, along with the office address. Had I received a confirmation in text, there would have been no issue.

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Alex Lukens, OD - Eyewise Optometry - Eye Exam Equipment

Eye Exam Equipment

Alex Lukens, OD - Eyewise Optometry - Showroom

Showroom

Alex Lukens, OD - Eyewise Optometry - Eye Exam Equipment

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Eye Exam Equipment

LensCrafters

LensCrafters

3.1(154 reviews)
0.9 mi
$$

Went the last hour before closing, door was locked. Associate (Mark) was assisting another…read morecustomer, but kindly stepped away to open the door for us. Customer service, even while he was the only one staffed at the time and close to closing time, was exceptional. We went in to just check costs of glasses with benefits, unsure of what we wanted to do, but Mark had all the answers and we ended up ordering me a pair of glasses, all in about 30 min (with another customer after us). 5 stars because not every establishment provides great service when they're about to close. I've experienced many places in a hurry to just get everyone out, but not Mark. He delivered, and then some. I've been wearing glasses forever, and why have I never considered coming here?? Go get you some glasses from LensCrafters at Southshore.

Extremely Disappointing Experience…read more I had a very frustrating visit at the LensCrafters in South Shore Center. We didn't have an appointment and walked in, and the staff guided us to their waiting area, assuring us that someone would be with us shortly. It was a Saturday and understandably busy, so we expected a bit of a wait but after 30 minutes, there was still no acknowledgement whatsoever that we were even there. What made the situation worse was that other walk-ins who arrived after us were helped first, with no explanation. When we finally went up to the front desk to ask about the wait, we were completely ignored. There was no sign-in sheet, no system for checking in, and no effort from the staff to communicate or provide any updates. The whole experience felt disorganized and dismissive. After waiting so long without anyone even recognizing us, we left feeling frustrated and unvalued as customers. I honestly can't recommend this location based on this visit.

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LensCrafters
LensCrafters
LensCrafters

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Alameda Optometric Group - optometrists - Updated May 2026

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