I love rugs and this place has fit the bill from the time I bought my first machine made rug to the…read morebeautiful Persian rugs now. Rug prices range wildly and for someone new to them it can be maddeningly difficult to value. Mo is your guy to walk you through why certain rugs are more expensive than others and gently provide advice without being pushy or trying to make a sale. Mo has always treated me like family and took care of me over the years as I collected 8 rugs for my house. If you are in need of a rug, or just browsing this place is the spot to go you won't be disappointed!

We paid over $1,000 for a rug here and honestly I haven't gotten better quality and customer…read moreservice from home improvement stores. I realize that their focus is on much higher priced rugs, but they still should meet very basic minimums. They said our rug would come on Friday a week after we ordered it. It never came. We called and asked what was happening. They said that it didn't pass their quality check and a new one would come the next Monday. We called on Monday and they said it would come Tuesday and we could come get it. I reminded them that I had already paid for them to deliver it, and he asked who I was again. I'm not sure how he was quoting a delivery day when he didn't even know who the customer was. When the rug was finally delivered, it is flawed. It is a geometric symmetrical pattern which isn't symmetrical. I have called, and asked for it to be replaced. He told me to text pictures and they would "make it right". Four days later and checking in one more time, I am still waiting. I wish we had bought elsewhere. If this were a cheap rug I bought from Amazon, I wouldn't complain, but a rug from a rug store should match the one you picked out in their showroom.

Rugpublic is amazing and we are so sad to see it go! We just moved to the area and needed a new…read morerug for our home that we are still preparing to move into. They showed us dozens of rugs from their huge selection to choose from, but also discussed how each rug might complement the space or how we might want to decorate if we choose it. They also discussed the various differences in both design and build of various hand-made rugs depending on if they are Afgan, Persian, Turkish, or Indian. We ended up buying rugs for two rooms that we love! Not only did they help us find and pick these rugs, but they also gave us the interesting backstory and history of each rug. I wish they weren't moving out of the area since we have much more decorating to do, but hope that more people visit them before they close!

I was looking for a rug for months and came here knowing nothing about the shop. First, they have…read morea large selection with all styles and prices of rugs you can imagine. Plus the pricing is great! I bought a hand loomed rug that would have been 3 times as much anywhere else. On top of all that, the customer service is as good as anywhere I've ever been and I'm not exaggerating. They brought the rugs I was interested in to my home first so I felt comfortable making and purchasing my selection. They were patient and helpful throughout the process!!! This is a wonderful store.

Great business and wonderful experience. I had bought a rug as a souvenir in Morocco in 2009 and…read moreit needed cleaning badly. I chose this place due to its location near me and its ratings here and they did not disappoint. Trustworthy, communicative and professional. The rug looked and smelled amazing when I picked it up. I'll definitely clean it again before 10 more years and I'll be bringing it right back here. Thank you!

This is my go to place for any rug cleaning and repair. I recently had 3 different Persian rugs…read morethat were each damaged from a house flooding. Not only were they thoroughly washed and cleaned but saved and restored exceptionally well after discoloration and color bleeding. In addition, they also did a great job with repairing the corners and having the frills removed from another. All in all, a great job all around. If you value your rugs and require cleaning and repair done right, this is your place.

Amazing place with super nice and helpful stuff. Our cat ruined our carpet that we had to throw it…read moreaway and decided to get a new one last min today, found this place on Yelp and decided to give it a try. And we were so happy with place. They have ALOT of rugs to all the liking and different sizes. It was a difficult choice but we found the one we loved. And the guys were so helpful and nice. Def will suggest to all of my friends. Def won't beat this prices! The best!!!

I move around a lot. Almost every year I pack my belongings, put them in a truck and go looking…read morefor adventures to new locations and find a new place to live. With every move comes a need to buy new things and this store used to be my to-go -to place for rugs, for one big reason. Prices. I usually need something that will last a year or so in a new apartment, look nice but nothing fancy that will lay around and gather dust for years to come. Angel's rugs was perfect for that. This shop sells very similar inventory that other places around downtown and the fashion district area do but I always loved the fact that I could come in, do some bargaining and leave this place with a couple of excellent rugs for very good prices. Easy. Since the store changed location it is no longer the case unfortunately. They now have very similar prices to local HomeGoods, World Market and now there's absolutely no reason for me to drive to that $#!& hole DTLA, where my wife was literally afraid to step out of the car. It's obvious that these guys are trying hard to grow their business further from that small room at the previous location. Staying in downtown and moving to even a worst neighborhood was an idea that's far from the best, in my opinion though. I stopped by this year, tried buying a few rugs but after the owners refused to lower the price from 3-$400+ dollars, I had no choice but to go to, what used to be their old location and buy two rugs from their neighbours at Trims and rugs. Sorry guys. I know that in business it's very difficult to recover from a lower price tier once everyone knows you as a bargain place to purchase things. I truly desire you to achieve the level of success that your whole family is aiming for but raising prices and staying in the same neighborhood where people go for one and the only reason, to look for bargains is going to be difficult, to say the least. Good luck. I plan to keep stopping by once in awhile to see how the store is growing and maybe, hopefully score a deal sometime.

I'm leaving this review years after my initial purchase because I seriously love the rugs I…read morepurchased from here. They only sell the highest quality product. If you're looking for the best high quality rugs in LA, look no further. They have a massive selection of modern rugs, many designed by the owners themselves. I'll be coming back for all my rug needs in the future. Thank you!

Very special one of a kind area rugs are offered. They have their own production and design…read more Rightfully so the prices are in the high end along with uniqueness of the product they offer. One small issue for us that may be a big concern for few other consumers and that is there were two very well behaved big size dogs not on a leash accompanying the owner. While we were perfectly fine with it, there might be some people more sensitive while shopping. Plus I think it's a distraction from shopping and focusing on buying their products!

This is rug heaven! This is amazing store! I bought my last rug here 6 years ago and the quality is…read moreamazing! This is the only place where I think I need to come back! The prices are also unbeatable! Service 100!!!

David was so helpful and welcoming. He had extensive knowledge about his inventory and the style of…read morerugs we were looking for. Affordable pricing and great customer service overall. Will return in the future!

Thorough and professional service for my heirloom Persian rug. Received a little bit of history…read morelesson re: my Lilihan rug along with it. The cleaning and repair for an unraveling corner ended up being less than the original quote. Easy and quick to get the quote and drop. off/pick up. My parents' rugs are in desperate need of cleaning and I highly recommended him to them!

Harry helped me out with cleaning an amazing 70s Rya shag rug that I found at an estate sale. It…read morehad a horrible dog pee smell to it and I knew I needed serious help. Harry saw photos of the rug and said he could clean it no problem- and said if he couldnt, there would be no charge. This is some old school customer service and above and beyond. I took it over to him, and received it back a couple weeks later. To my dismay there was still just the tiniest bit of the odor on one end of the rug but enough that I could notice it. But true to his word, Harry told me to bring it back and he did another round on it free of charge. Now its the most amazing thing in my house and smells brand new. I recommend Messerian rugs to anyone!!! Also he is just really nice! Thanks again Harry!

After the Eaton fires, our rugs needed to be cleaned of smoke. My niece recommended Norbert's. I…read morevisited the showroom and was greeted by Alfredo who was most empathetic and kind. He reassured me that the rugs could stay indefinitely until we returned to our home. He picked up the rugs, and was very knowlegable about the origins of all of our rugs. 15 months later, Alfredo and team returned our cleaned and expertly repaired rugs. It was a delight to work with Alfredo.

This is the best rug dealer and sensitive antique rug repair in Southern California. I was…read morerecommended to Norbert by a friend and I have not looked back. His assistant Alfredo is the guy and he is truly excellent to work with. He provides the very best results and kindest, most thorough customer service Period. They have repaired and cleaned family heirlooms beautifully. They pick up and deliver when the repair is finished. Always an absolute pleasure, all the way around. When was the last time you heard that? Superb

Great job and reasonable price . Our old Persian rug looks like brand new. They even picked it up…read moreat our house.

I can't praise this business enough! Sam is a very reliable owner who does a wonderful job in…read morecleaning oriental rugs. I had 3 big rugs that needed cleaning and he made them look like new. Very thorough job, with lots attention to detail. Thank you, Sam!