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Alabama Custom Trailer & RV

3.0 (2 reviews)
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Services - Alabama Custom Trailer & RV

Auto customization

Auto electronics installation

RV repair

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6 months ago

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2 years ago

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Roadside Mobile Medics - Mobile RV Repair

Roadside Mobile Medics

(4 reviews)

Please do not go there and request any kind of service. They are scammers!…read moreI wish I could give them a -10 rating for bad reviews. We were requested for an inspection by this company's roadside mobile medics or whatever the scammers were. A man named Joshua Cork. I encountered multiple instances of poor customer service. Instead of using the company's webmail, "Joshua" uses its Gmail account. Communication was severely lacking, with delays in responding. My concerns and inquiries weren't taken seriously, leaving me frustrated and confused about the status of my project. " We are super busy and will call you later. We will send you the inspection report at the end of the day. We are working on it and compiling data then sending it to you. What disappoints me the most is the apparent lack of accountability. There was no acknowledgment of the mistakes made, and no effort was made to rectify the situation or compensate for the inconvenience caused. This level of disregard for customer satisfaction is truly disheartening. The whole management is the same fraud, so if you want quick service or if you need assistance, don't go there. Despite sending a complaint email to their email address, they don't respond to you even after you request your requested stuff or work for which you have paid. Again please do not go there, they are scammers!

Replaced my step motor same day! Walked out to me when I arrived. Fast, friendly and fair priced!…read more My go to for all RV needs.

Camping World - Calera

Camping World - Calera

(80 reviews)

They kept our coach for 7 months. No communication unless we initiated. Didn't do much at all…read more When we got the coach back, it was filthy inside and out. I would have thought they could at least have cleaned it after having it sit outside all those months! So very disappointing. We will NEVER return nor recommend! I would give it NEGATVE stars if I could

Buyer be aware! They DO NOT STAND behind their products! I…read morebought a 2026 Coleman light from this place and the heater didn't work. Took it back and they said it was the mother board and they had to order it. Waited for a call back, finally about a month later I had to reach back out to them to see what was going on. Took the camper back in to get fixed. Thought everything was good, trusted that they fixed the issue. I have a medical condition which makes it's paramount that I have heat. Well come to find out in the mountains of Tennessee the heater didn't work. It was 65 degrees with the heater on with only the fan running and the pilot light turning off and on. Sent them an email about the issue again. This is the third time! The tech guy calls and said maybe it's the lines from the propane, dude the heater hasn't worked from day one nothing is clogged up. They like to blame everything but themselves for selling a lemon. I asked either to overhaul the heater in my brand new camper or replace it. And still nothing. These people are pathetic. I spent almost $40,000 on a broken camper that was supposedly brand new and a 2026. Do not buy from the people! I'm still waiting for a call back, I'm not holding my breath. GO BUY A CAMPER SOMEWHERE ELSE! They couldn't care less about you.

RV Roadway of Calera

RV Roadway of Calera

(21 reviews)

I am beyond impressed with this company, the staff and the customer service. We were driving from…read moreFort Lauderdale, Florida, had an issue with an axle on our RV trailer. They didn't have the part, but could order it and have it in three days. Not my favorite option but we're talking and axle. 10 minutes later they called me back. They had a used part that would work for my RV. I was thrilled as They were willing to do the work on Saturday. The price was very reasonable for the time and effort they put into our issue. Everyone was informative. They showed us the broken parts and gave us recourse to deal with the manufacturer of the parts, which broke on a one year old trailer with less than 2000 miles. This should not happen. They have lots of products in the retail store. There are plenty of beautiful RVs for sale as well. I wish we had purchased our RV here. I felt they had my best interest in mind not theirs. Give these people your business. You will not be disappointed.

My family purchased two travel trailers from RV roadway. We also purchased the additional…read morewarranties which were a combined 12,000. Both units are having similar problems with plumbing. We were told the warranty claims were denied. They tried to charge an additional 2,000 dollars. I contacted Forest river and discovered that no warranty claims were even made. In fact they never registered either camper as being sold even after 11 months past purchase. My in laws camper went to the service department for a month to be washed and for a 42 point inspection. They picked it up and went straight to a campground and when they connected the water it was leaking all up under the camper. The service department takes your money but does none of the work requested. The extra warranties are a scam and are non existent.

Great American RV Superstores - Calera

Great American RV Superstores - Calera

(25 reviews)

Big shout out to Dana and her service crew at Great American RV in Calera. She handled a very…read morecomplex and complicated maintenance issue for us in a very professional manner. We can't say enough about the service department at the Calera location. The maintenance technicians took time to explain what needed to be done, showed us how they would repair our issue and have provided updates and information well beyond what we expected. Great American RV corporate needs to use this service department as a template for how to address issues and work with customers. Jeff Peggler...you need pay Dana more she singlehandedly saves your dealership.

Well it all started out good. Ben was the sales guy helping us. he was great at first. he promised…read morethis and that and then when it came down to numbers he was awful and asked where we got our numbers from. Hello we got our numbers from other rv dealerships with way lower prices. Ben thought he was doing us a favor but in the end we would have actually over paid for the stuff that was going to be added. where were you getting your numbers from Ben? we were told $6500 to add a solar panel to the roof to a camper that was already solar prepped and just needed a solar panel. then it was $4500. Make up your mind Ben. We wanted an oven installed and we were going to be paying for that but Ben was acting like he was doing us a favor by adding it in. Then when we saw it comes with a tracking device we said we didn't want that and we would not pay for it but he said it was something that had to be paid for, no Ben if a customer doesn't want it then you have to remove it or don't force them to pay for something they don't want. He ended up being a very pushy car salesman that left a bad feeling with us. We went to another dealership and bout the same camper with them adding the same exact stuff we wanted on it for about $5000 cheaper than what Ben was offering us. The camper was actually $3000 cheaper at the other place. it was a much better experience than we got with Ben at this so called great American rv because there was nothing great about it or the experience at all. I will never step foot on this lot ever again unless it is to just waste their time. I have a big following on YouTube and I will make sure to warn people to stay away from this dealership after the pushy way Ben tried to push on us. Stay away from pushy salesmen and know when to walk away from any deal due to the salesman. It wasn't a deal so we walked away and I thank God we did and got a much better deal and experience at the other place and in the end they even threw in all the extras we needed to go camping right away for free And it was offered to us after we signed all paperwork and paid for the camper. That is what I call wanting to make sure the customer is heard and appreciated. We don't mind driving a little further for all of our camper needs to be met since we plane to camp in that area anyways as well as travel the states to visit all the National Parks we can! Our son is autistic and it is his dream to do that and make camping videos and now he is going to get that chance to do so thanks to Ben being an absolute nightmare to deal with and for pushing us out the door to the other dealership and getting the camper we wanted at a steal of a deal! Don't buy from this place especially if they want to force you to buy a tracking device that you don't want or need. That alone is bad business and illegal.

Alabama Custom Trailer & RV - rvrepair - Updated May 2026

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