The Hello Kitty And Friends Café is pretty much what you would expect a tourist-y cafe would be…read morelike at one of the most popular LA attractions, Universal City Walk. I came here with my two friends because we love Hello Kitty and wanted to check it out! I've been to multiple of their locations before, so I had an idea of what to expect - however, if you don't, then here is a run down.
It's located in Universal City Walk, which means Universal Studios parking (with validation from AMC) and neighbors Hot Topic, Ben n Jerry's, and a few other fun shops. A lot of tourists are typically on City Walk, as well as people on their way to and from Universal Studios. There tends to be a lot of people no matter the day (for the most part). The cafe doesn't have an inside - so no indoor seating, but they have a small outdoor area that is slightly gated off with some chairs and tables for the cafe specifically. If they're packed, though, most people sit on the wall on the side, or try to find seating somewhere else, although it's nearly impossible. Universal City Walk has a restroom, but Hello Kitty And Friends Cafe does not.
Additionally, their menu is pretty limited. This cafe is really a niche spot for people to take their photos and get an Instagram worthy treat. Out of all the food treats, there are no dairy-free and/or gluten-free items. The items they did have featured a mini slice of chocolate cake, a birthday cake, macaroons, and a couple more items. All of the food is premade and comes from a bag, so don't expect anything super amazing. They did have good drinks, though. We got two different types of drinks, my friend and I both getting the same one, being an electric blue lemonade. The drinks were tasty and we'd definitely at least get those again!
If you like or even LOVE Hello Kitty, then this location could be worth checking out! If you're willing to make a day out of it at Universal City Walk, or even Universal Studios, then it can be a fun addition! I wouldn't center your entire day around here, as it is a pretty fast grab-and-go style place with no indoor seating, but some seating right in front. The aesthetic for the store's front at least is super cute. Gluten-free and/or dairy-free? Be cautious and just get a drink from them. If you've never been to any of the Hello Kitty And Friends Cafes, then definitely go to this one if the opportunity arises! Otherwise, it's good, but not my favorite location of theirs - slightly smaller, quicker, and limited compared to their other locations.