I didn't come to the mall to buy shoes, but I saw 70% off and figured let me just browse. James,…read morethe salesperson, was so attentive and welcoming. I found 2 pairs i just had to have. 1 for work and 1 for play. Can't beat buy 1 get 1 40% off. There was a purse that caught my eye yet couldn't justify $60 for a small bag when I got 2 pairs of shoes for less than $50

Store employee Christian was the rudest and condescending employee we have ever had contact with…read more He used a disability to justify his rude and extreme behavior. We have been shopping at Aldo for at least 6 years now and have never been treated like this. He needs retraining on customer service.

This was the 3rd Boot Barn that we visited while shopping for boots. The first one that we were…read moregreeted and acknowledged (Memorial City, 290 & Cypress) was the Cypress store. Donovan went above & beyond to make sure we were completely satisfied with our purchase. He definitely knows his stuff about boots & insoles! And love that we get more "bang for our buck" since they give Rodeo volunteers a discount with badge! Saving money is always nice but when it comes with great customer service it makes for a great shopping experience! We will definitely continue to shop this store more often!

Excellent customer service. Maggie was such a big help. She assisted in sizes and looks.read more

I was looking for year end sales online and decided to walk the outlet instead, best decision ever…read morebecause when I walked in, there was a fantastic sale that was IN-STORE only and maybe I'm old but I didn't realize I could have paid with Apple Pay which was a delightful surprise! Got a couple new pairs to add to the collection & a girl is satisfied with a great deal in an awesome store with kind staff :)

Wanted something to keep me cool during the Houston summer. Oops. Should have gone to "Fans"…read moreinstead. This is the Vans at the Cypress outlet mall (Houston Premium Outlets) which is a little cheaper than most other locations. Sometimes I think that some of the products are not really cheaper, but there's a few things that definitely are marked down, and they're more likely to have a big sale. It's still pretty expensive, even when sales are taken into account, but overall if you're looking for some entry-level skate stuff and you don't want to go to a really professional independent skate shop, this works okay. Barbie likes it in here but we don't usually buy anything.

this worker named abby. she was really nice! she recommended me shirts and helped me a lot. she…read morealso helped me find my style. the staff was really nice too. the price for clothing was pretty pricey though

The standard of customer service at this particular store is sub par at best. I had placed a online…read moreorder and set it for pickup at the Memorial city location as the shoe wasn't in stock at the Galleria store location. Upon arrival no greeting. I find an associate who locates a store associate with faded pink hair with a attitude. She is cold and rude through the transaction to pick up my shoes and acts as if she doesn't want to touch me when handing me my purchase. Upon arriving home I find that the ink blot security tag is still on the shoe. So now I must drive 20 mins back on a day that is convenient to get the security tag removed. I instead opt to just return the shoes and the same rude associate is there. As I'm explaining to the manager what has occurred, the associate is again rude and making comments to another one of her coworkers. All that to say I won't be back. The girls name is Melissa and you needs a retraining in customer service or she needs to find a line of work that doesn't require human interaction.

This was my first time going to Stella but won't be my last. I decided to reserve some items on…read moreline and very promptly they got back to me to let me know they would be ready the following day. When I went, my items were ready and the sales associate was so nice and patient with me when I could not figure out my size. Thank you so much for the wonderful experience.

This location was wonderful. They had all the charms I wanted and the staff were super kind. They…read moreeven looked at all my links to make sure they were in good shape. This company is amazing! I was shocked that they even had the wildflower texas charm I wanted. They are proud of their prices, but what quality. I love James Avery!

Went in on the weekend to find a chain for my neck piece and the lady Jessica was an amazing help…read moreand friendly. She had no problem giving honest and helpful suggestions and was very professional. I left very satisfied with the way everything went.

I bought a purse online that costed me 500. As soon as they told me to pick it up they cancelled my…read moreorder and and put it on hold for someone else that hasn't bought the purse. So I had to go to the store and repurchase it and spend another 500. How tf are y'all going to be doing this around the holidays, and the bank is going to take at least a week. At least the gay dude somewhat helped. It's no even about the money but the fact y'all put the purse I purchased on hold for someone that hasn't bought it yet. Nice purse tho

Jennie was very subservient and couldn't ask for better assistance and service. She's definitely an…read moreasset to the company and helped me spend 300$ more than I expected. The team was great and selection was abundant. Thanks yall!

Every time I come in here I am met with smiling faces! They're constantly trying to keep things in…read morestock and always make sure to tell me about any specials currently going on. Store is always clean and the staff is always so sweet!

I had been going here for a couple of years since it open the guy that used to run it was awesome…read moreand his employees were awesome too but when it changed owners, the people that took over were nice but then I went a couple of times like around 445 and the employees working would see me coming and lock the door and say they were close but it wasn't five yet and then I stopped going there for that same reason and it happened just a couple weeks ago I went back and they did the same thing again and it was not 5 o'clock. They don't have their business hours posted nowhere or that I was able to see and matter fact, I went today because I needed some product and the Girl did it again so their customer service sucks. I wish the old owner wouldn't have sold it but everybody goes to trial we don't know why he sold it, but I don't recommend this place at all. They need to close exactly at five or not a few minutes before 5 o'clock or just put a sign you close at 4:45 or 430 instead of 5 o'clock instead of what you're actual Google says because it says 5 o'clock is closing time not 445 or 430 so I wouldn't recommend this place. I wanted to give it a try, but they burn me out never again.