I hit a deer around 7 PM tonight, in the Smyrna/Clayton area, Dalton, from Craig's Towing was…read moreAWESOME!!!!! Very Friendly, very helpful. The area we were in was not lighted well. He showed up shortly after I hit the hazard lights and pulled off the shoulder. He stayed with me while I called my Husband and while I called the Insurance company! He even helped me check out my Subaru! While I didn't need a tow, he saw that I did need assistance and was right there to help! Dalton.. Thank you so much!

Fast service. Very professional and courteous. Returned call within 5…read moreminutes...........................

Did some work on my car a year ago, good job. But now they don't return. Phone calls maybe because…read morethe job is too small but I'm frustrated. All I want is a phone calll. Kk

I HIGHLY recommend Evans PitStop to anyone looking for an honest, high-quality mechanic that offers…read moreamazing prices. my wife and I needed fuel injectors replaced on our Honda CR-V and he knocked it out for a really great price. The timely work that he did on our car allowed us to take a road trip that we planned. We have also had a couple of oil changes/inspections from him and the customer service, price, etc. was fantastic!

excellent service when we most needed the towing service and no one could help us, he was very kind…read moreand helped us and very quickly. Thanks AVA Towing for your great service

These people are the worst. I got them to help me get my car out of a ditch in the middle of the…read morenight. Had to pay cash out of pocket. Told him I need a receipt so I can get reimbursed. He assured me I will get receipt in the morning. Well it's been a month, they have been dodging my phone call. When I made my first review on Google. They finally got back to me to complain that my review will hurt their pocket. What about my pocket? All I wanted was a receipt. And they still refused to give me one. Instead I was given an invoice for something I already paid for. I'm not paying a second time.

I most definitely will not leave any star for a review! This " roadside services"company is beyond…read morea poor excuse for a tow company and for state farm auto insurance to use this company makes me wonder about if state farm insurance company realizes the horrible customer service that is offered. I guarantee my state farm insurance local representative and its main office will find out after I discuss with them both tomorrow. Refuse to a vehicle because they smell gas ,then try to tell me they can tow it to my residence, but could to a shop is totally bull crap ! You only got 1 star because it won't post till you check one , I want the one star back because your service was beyond despicable

I am reading some of these other reviews and I must have been lucky. (Other than my car breaking…read moredown) Used my roadside assistance through State Farm, driver was there a lot faster than expected. He was a wonderful young man, professional and kind. I have only needed to call a tow service twice in my life, (both with my 2019 Tahoe... just saying..) I hope I don't have to again, but if I do I hope I have the same experience as I did today. Thanks for being awesome Chris!

My check engine light was on for a while and I figured as long it was starting up it was cool. My…read moremistake. I was was driving on 95 and the engine blew l. Jeremiah came and picked me up, he took about 30 minutes which was awesome because I expected to wait longer. He was nice and friendly. Great service. Thanks Again

1 STAR -- EXTREMELY UNPROFESSIONAL…read more This place is extremely unprofessional. No one answers the phone, and the information they have listed online is inaccurate. I had just purchased a vehicle that is brand new to me. The seller drove the vehicle to my rental community, dropped it off, and removed their tags. The vehicle had not even been sitting there for two hours after the tags were removed before GIR Towing and Recovery came into my community and towed it. What concerns me even more is the way the vehicle was removed. Instead of placing the vehicle on a flatbed, they dragged it out of the community. I sincerely hope there is no damage to my vehicle because of the way it was towed. I work from home and began calling them at approximately 12:30 p.m. I continued calling and sending text messages throughout the entire afternoon until I got off work at 7:00 p.m. Not one person answered my calls or responded to my messages. The phone number they provide is a cell phone number with no voicemail box set up, so you cannot even leave a message. Their information online says they are open 24 hours, but when I physically went to the location at approximately 7:20 p.m., they were CLOSED. I was then told that they actually close at 5:00 p.m. So which is it? If you are not open 24 hours, your business information should not say you are. If customers cannot reach anyone by phone or text, those should not be advertised as reliable ways to contact the business. At minimum, there should be a working phone number, voicemail, accurate business hours, and some way for a person whose vehicle has been towed to actually reach someone. Now I have to go back this morning, and because their posted hours apparently aren't accurate, I don't even know what time they actually open. This entire experience has been extremely frustrating and unprofessional. My biggest concern now is getting my newly purchased vehicle back and making sure there is no damage from the way it was removed and towed.

Brenda Grow is our insurance agent at AAA. She is very responsive whenever we call or email with…read morequestions. She is knowledgeable, friendly and efficient. She gives us tips and suggestions on what coverage is best for our situation. We highly recommend AAA and Brenda.

Great Service, peace of mind knowing I have a AAA card . They are always helpful. Also a great…read moregift for New drivers!

I've used them 3 times, and the auto shop said never change them; they are easy to deal with.read more

My experience with Empire Auto Protect has been extremely disappointing…read more After trading in my vehicle, I contacted Empire Auto Protect to cancel my extended warranty. I was told I would need to provide a copy of my bill of sale before they would process the cancellation. Because the trade-in documentation is embedded within my purchase contract and contains sensitive personal and financial information, I explained that I was not comfortable providing it and asked if there was an alternative form of verification. Instead of working with me to find a reasonable solution, I encountered customer service representatives and a manager who were rude, dismissive, and unprofessional. While I was simply asking questions about the company's cancellation policy, my calls were disconnected multiple times without resolution. Customers should be treated with respect, especially when asking legitimate questions about a contract they purchased. Requiring unnecessary documentation containing confidential information, combined with poor customer service, made this an extremely frustrating experience. I hope Empire Auto Protect reviews both its cancellation procedures and the professionalism of its customer service team. Based on my experience, I cannot recommend this company.

Austyn Diverse Towing provided dependable towing service in Dover, DE when a vehicle required…read moreWheel-Lift Towing. The equipment was handled carefully, the process was straightforward, and the service helped get the vehicle moved safely without unnecessary delays. Their roadside assistance was practical and professional, making them a solid option for drivers dealing with a disabled vehicle in the Dover area.

I have a lease on a vehicle I'm pretty particular about, and when it needed to be towed after a…read moresensor failure near downtown Dover, I wasn't about to let just anyone hook onto it. A friend who works at a local dealership recommended Austyn Diverse Towing specifically for situations like mine. They used flatbed equipment, and the driver handled the car carefully from start to finish, with no dragging and no unnecessary contact with the body. He actually checked with me before adjusting anything, which sounds small but says a lot about how they handle things. The cost was higher than a standard tow, but I expected that, and it was worth it to not stress about dings or scratches on a leased car. Everything arrived at the dealership exactly as it left. For anyone with a vehicle they actually care about, these are the people to call in Dover.

This place has helped me with all my towing needs. Needed one car towed from The side of the road…read moreto Pep Boys and from Peo Boys to the dealer. The price on each occasion was reasonable and they always picked up my car within the time prescribed and always left the receipt on my front seat (as advised). On one instance when I had a previous vehicle, they actually provided me with advice as to what could be wrong with the car. They were right!!!!! The service is always friendly and I have never felt like I was not being treated respectfully and given a fair price for the work that they have performed. This business has been a mainstay in the community for a long time and I am hoping they continue with our area for many, many more year! If you ever have a need to have your car towed, this is the place to go!

Had a suspicious flare tire on Christmas day. McKinneys was the only one who would even come out…read more They were professional and comforting. They made a bad situation a bit easier....