The tow driver was very pleasant and professional. The driver was very specific in keeping me in…read moretouch to his location so that I could meet him at the car. The drivet was very prompt with time. My experience was very pleasant in a very unpleasant situation. Thanks for servicing my needs.

Quick response on a busy three day holiday weekend. Recommended. Thank you, Woodlawn.read more

My car wouldn't start this morning! I calmed myself and resigned myself to a ruined day…read more Enter Knockout. They said they'd be on the scene with a jump for me within 35 minutes or less. I said OK, but I thought "yeah right," and attempted to get comfy in my stuffy car in the monsoon-like weather. I mean, seriously- flash flood warnings and tornado watch. As I started digging around for reading material, I got a call from an unfamiliar number. It was them! The guy estimated he was about 5-7 minutes away and wanted to make sure he knew exactly where I was (asked for landmarks) as I was on a very small side street and he double checked to make sure I was in a safe area. He arrived, found me right away, jumped the car and boom! I was back in business. I received very friendly, polite, and professional service. The whole ordeal took no more than 25 minutes total and though I thought I had a disastrous day ahead, I ended up only being 17 minutes late for work. Can't beat that! Highly recommended and would call again (but hope I don't need to).

I called my insurance company because I had a flat tire on a very busy highway during rush hour…read more The guy shows up and totally destroyed one nut and damaged another. My car was spotless before he came. Not only did he damage the lug nuts he just left without getting the nuts off. I'm still on the same highway, worst off than before and this guy leaves without a word!!!

Soooo...I took apart my whole door panel on my Porsche Cayman to replace the lock actuator and a…read morecouple of switches, I didn't know how daunting of a task it would be for me to put it all back together after nearly two months of it just sitting in my garage I contacted Devon and setup a time/date for him to put it back together. In all honesty I wasn't to sure how it would go because it was a pain for me...but that's why there are amateurs and professionals. Communication was too notch and they showed up right on time as scheduled, they knocked the job out in 90 min to my satisfaction. Did I pay a nice chunk of change for labor Yes!, but for me it was worth it as I had failed time and time again. You don't pay at times for the time that was worked but for the experience they have. I would 100% book Devon again.

I'm documenting my experience with Devon Mobile Mechanic and attaching screenshots of confirmations…read moreand messages for accuracy. Summary: Confirmed appointments were missed twice with no communication, and I was unable to reach a real person despite multiple attempts. Prior service also showed inconsistencies. Detailed timeline: * I scheduled an appointment for my 2017 Polaris Slingshot. * I received a text confirmation for an 11:45 AM appointment and confirmed it the night before per instructions. * I arrived before the scheduled time and waited. * No one showed up at 11:45 AM. * I called multiple times but was only able to leave messages through an automated (AI) system. * About 30 minutes later, I received a message that my appointment was rescheduled to 12:45 PM, with instructions to confirm by pressing "1." I accepted and received confirmation. * No one showed up at 12:45 PM either. * I continued calling and leaving messages over the next couple of hours with no response. * I ultimately left around 3:00 PM after waiting several hours. * The first time I was contacted by a real person was moments after posting a review, and the call was argumentative rather than focused on resolving the issue. Additional context (prior service): * The week prior, I had them work on two different vehicles. * One vehicle was repaired correctly. * The second vehicle only worked for a couple of hours before the issue returned. * I planned to have that second vehicle looked at again during this scheduled visit. * During that prior service: * The technician arrived approximately 3 hours late. * Even though they knew in advance they would be replacing an oxygen sensor, they did not bring the proper tools and had to leave to purchase the correct socket before completing the job. * No test drive was performed afterward to verify the repair. Key issue: This is not about job authorization. It is about: * Missed appointments * Lack of communication * No ability to reach a human representative * Inconsistent service execution and preparation Conclusion: If you rely on timely service, proper preparation, and the ability to communicate with a real person, this was not my experience. Based on what happened, the only time I received a response was after posting a negative review, which shouldn't be necessary to get basic communication.

The absolute worst towing experience I've ever had. Took 4 hours to arrive with an attitude. Wanted…read moreto drive our truck up on the flatbed because it was easier yet we had it towed from the side of the road because of something burning and the engine light came on while the truck was shaking. Once he was told not to drive it onto the flatbed he was totally rude. Never called to say he'd take 4 hours to arrive while we sat in the cold because we couldn't run the engine. Tried to call to get an eta and you get a voicemail with a full mailbox. Totally unacceptable, unprofessional, lazy and incompetent. He wouldn't even speak to us or answer a question after having to use the wench, I'd rather drive our truck off of a bridge than ever have this tow company respond.

By far the worst tow experience I ever received. The driver came on the site complaining. He was…read morehoping it was something else instead of what I needed. The work on my end clearly says flat tire. Then it got worse he insisted on filling a blown tire so he could be on his way. I said sir if air was holding it wouldn't be flat. He kept trying to convince me. The most laziest tow truck driver ever. He need a new profession. Then got upset when I didn't agree. Now he doesn't know how to remove a spare tire from a suv. Then he has a jack but no handle for it. I mean a absolute mess, he uses my jack. It was 16° so we could expect frozen things. The wheel was frozen wouldn't come off he had nothing to bang to break it off. He was happy to tell me call road back for a new order to get a tow. The dude took off faster than a cat can lick his ass. He absolutely is in the wrong business.

Great service. Answered early morning call when others would not. On site in less than 30 minutes…read more Thanks!

Driver was Aggressive towards my wife. Showed up to my home called once and then left before my…read morewife could put our infant down and answer the door. Then came back pulled up and decided that he couldn't tow my truck. Then proceeded to demand $75 and was rather intimidating to my wife. I know towing cars is a tough business and generally people aren't happy when they use their services but to act the way this person did is completely unacceptable. Customer beware

I contacted this company to replace my ball bearing on my vehicle. As the ball bearing was…read morereplaced, the repair man did not install my wheel and brakes correctly back on my vehicle. I have contacted them to correct their mistake but they suggested that it was a new fee to come to repair it FOR THIER LACK OF COMPLETION. DO NOT HIRE THIS COMPANY! THEY ARE UNPROFESSIONAL AND CANNOT COMPLETE A SERVICE CORRECTLY. I have reported them to the Office of Attorney General Consumer protection Division after they stated they could not come and fix there mistake. I am waiting to hear from an mediator to resolve this issue. My vehicle is unsafe to drive from their lack of completion on this service. PLEASE PLEASE PLEASE DO NOT HIRE THIS COMPANY!

From the owner: 24 hour roadside assistance and full service mobile auto repair…read more Jumpstarts Flat tire service and repair Lockouts Fuel and fluid delivery Towing Mobile auto repair Etc......

My mother took her vehicle into John at Arbutus Automotice last week to get her brakes done. John…read moreoffered a very reasonable price compared to other estimates and provided excellent customer service, fast turnaround time, and great quality repair. She is very pleased with the outcome and has begun recommending this business to all co-workers, friends, and family. Thank you for servicing my family!

I've been using Arbutus Automotive Inc. for the last - 15…read moreyrs. I am 72 yrs old I have dealt with many auto repair companies in the past. FERGIE is the most honest, direct, and inexpensive car repair service I have ever dealt with. Try them out what do you have to loose. NOTHING!!!