Terrible service. I came in with a certain selection of shoes in mind. Sat down and noticed another…read morecustomer being helped and she was being helped. The worker walked up immediately after dropping off her shoes and he got my request. unfortunately both boxes were the same size though the box said otherwise. I waited 10 minutes for the worker to come back, but he never did. His coworker or mngr (tall guy) stood near by me without helping me. I thought I'd be a valued customer, but after waiting for so long I decided to leave. (He even looked in my direction, he wasn't assisting anyone btw). This is the second time as well.

Everything you know you need, things you want that you didn't know about, and things that are…read moredelightful surprises: all accessed in a bright, organized store staffed with knowledgeable and hospitable people.

When we moved back to the DFW over 10 years ago we visited this store. It's a nice place in a…read moreslightly run down area. It's not in the main shopping areas so it's a bit out of the way, but they carry specialty items and name brands that the sporting goods stores don't carry. However, I wouldn't necessarily classify it as sporting goods, they don't sale the same stuff you get at Academy to Dick's Sports, they sale outdoor mountainy type of items... climbing, hiking, kayaking, bouldering, trail walking, camping ... that type of stuff, both materials and the clothes. It is really nice inside. It doesn't look anything inside like the older exterior shows. The staff and I believe the owner are super nice. I came in today because they carry Kuhl brand clothing, I was surprised that they had more styles then REI did, and they had longer lengths. Walked out with some, very happy.

This place is amazing. Got a new pair of trail runners and the service was over the top. They have…read morean outstanding selection of shoes including both shoe brands and shoes styles that the major chains don't carry. Plus they 3D scan your feet to ensure you get a shoe with the proper fit. If you're looking for quality and service I definitely recommend this shop. It's a bit out of the way but worth it.

Nice shop. They…read morewere having a 50% off summer styles sale when we popped in. Good variety. Nice staff. Spacious. Cool vibe. Glad to have this in Deep Ellum.

Located in Deep Ellum, this Patagonia is sizable and has a large selection of merchandise to browse…read moreand try on. The employees are all so friendly and helpful, with the store itself being immaculately organized. While I didn't buy anything the day I visited, it was nice to see some items I've been eyeing (so that I could later purchase online). This was actually the first Patagonia location I've ever visited in person, and it was a great experience.

This isn't a store. It's a whole attraction in itself!…read more Walking into the Scheels at Grandscape felt less like "running errands" and more like entering a Texas-sized amusement park that also sells everything you could ever need. This place is huge--two floors of sporting goods wonderland with a giant fish tank arch on the first floor! There are tons of Texas and Dallas Cowboys-themed photo ops, a literal Ferris wheel inside the store, and a massive café with food options, beef jerky bar, and tons of fudge and candied nuts. Bonus points for the staff--everyone I came across was genuinely kind, helpful, and seemed genuinely happy to be there :)

Imagine a sporting goods store with a Ferris wheel inside. Then, there is a glass aquarium that…read moresurrounds you with live fish swimming around. Next, there is a beef jerky bar and a bowling alley...This is eye candy for the consumer. The store has almost any sporting goods you can think of from golf to soccer. Then, you have found Scheels. Service was good. Although, we didn't buy anything we were offered help several times. The prices were high, but the quality of the sporting equipment and clothing was very well made. I definitely look forward to coming back to Scheels and spending more time shopping around.

The REI on Northwest Hwy usually has what I want in inventory. I have been to their shoe…read moredepartment 4 times this year and got shoes each time. The shoes sales staff were very friendly and helpful. The register staff have been very quick. Ali helped me with processing my 2 hiking shoe trade-ins. It's a great value that REI has the trade in program for the consumer in trading-in and the buyer of those items that are still in good shape.

The first time we went to this store, five years ago, there was a line to get in and they were…read moreletting people enter in groups of ten or something like that. Today, five years later, we just walked right in with no line and no assigned groups. My impression in 2025 was much better. The store was not too crowded so we were able to leisurely browse and really take in everything in the store. The selection is outstanding. if they don't have something related to camping or outdoor life, it does not exist. This trip the wife was looking for some shoes while the kid and I looked at everything else. She enjoyed checking out the tents and sleeping bags. She rode on one of the bikes. It was like a play day. I liked that there were employees to help and answer questions. Noah in the bike section was great. Employees were very friendly. The quality of the products they sell is excellent. Prices are high but you get value and what you buy is going to last a while. We ended up not buying anything, but we enjoyed the store nonetheless.

Great service! Called and left messages when product was ready. Also friendly and helpful.read more

Not the easiest people to deal with. Not big on customer service…read more... I wasn't greeted at all, as I wondered throughout the store. The lady was snippy and gave me a very hard time.

Zero customer service. Stood there for 20 minutes waiting for someone to help me with sizes…read more.. Only four customers in the store. Unless your a guide or outfitter you pretty much do not matter to this company. I read somewhere that they are going to be publicly traded? Makes sense now... Your clothes are not made in the USA, farmed out to Vietnam. How are you different than Sitka or other leading brands? Nice gear, but way over priced for the customer service I have come not to expect.... Done. I'll hard pass.... You don't get more than two chances to win my business. Seems to be the theme with Kuiu. Bring back great American customer service...

The good - Phone/website orders;…read moreGreat service when calling main warehouse. Product - so far is on par with other quality outdoor gear manufacturers. The not so good - Dallas Store customer service issues and in store help is another story. When ordering online you know that fitment can be hit and miss. Going to your local store for exchange should be an easy experience. While returning/exchanging clothing you don't get the same " happy to help" experience. My wife and I have shopped at the Dallas store a few times and never felt welcome. When you ask a question, you get the impression that you are inconveniencing some employees. Value - most gear is solid and well worth the money.

This place, environment, and staff are great! Being a BIG fly fishing angler this is one of my go…read moreto Local Fly Fishing shop. They have product from costa sunglasses, Simms wear, assortment of flies, Fishpond, and much more! I would give them a 10 star if there was such a thing on yelp! If you have questions about Fly Fishing talk to them and cast the rods. Support your local Fly Shops today! Tight Lines and Fish on!

This place is amazing. We went in with an embarrassing bag of fly fishing gear we owned in…read morepreparation for a trip to Patagonia and a list of what the resort recommended we bring. The staff was unreal in helping us, fixing our equipment and supplementing our gear. I was anxious about our trip before we went here, but came away very excited and prepared. I would highly recommend them and hope to go on some of their trips.

Very nice selection and friendly staff that were extremely helpful! There is much more than ski…read moregear, it was amazing!

I bought some ski boots at the Outlet after a friend recommended them. I had a different fitter…read more(the other no longer works there) and did not have a good experience. In the store it felt okay so I proceeded with the non-refundable purchase. After skiing a few days in Utah, I visited a boot fitter there who made the discovery that these are one complete size off! I don't know how any boot fitter worth his salt could allow this to happen. The entire reason to get ski boots in the first place is to get a custom fit so one can improve their skiing. Now I've got to sell these online for a steep discount and eat the couple hundred buck difference. Thanks for nothing!

First time visit for my wife, we spent an hour and a half taking to the guys there. She was very…read moreimpressed with the knowledge and courtesy displayed. We'll be back !!

I recently purchased a Glock 19 from Ray's Hardware & Sporting Goods. The service, and price of my…read morepurchase was TOP TIER! I'll most definitely go back as the sales people were knowledgeable, kind, and beyond helpful. This made my visit and purchase great!