Our family and friends have been long time "faithful" AJ"s Auto Detailing customer for over 25 years. We have brought vehicles, boats and important family investments to AJ's Auto Detailing because we've "always" been confident they focused their attention to detail and had the best customer service in the auto detailing business. HOWEVER since Albert, the previous owner of AJ's Auto Detail left and "Sold" his business, it's has been a rough painful road to say the least. In fact, most of Albert's loyal employees have decided to leave with him. I have tried to provide feedback in hopes of receiving a higher level of quality and service from the new ownership, however my most recent trip confirmed that's "NOT" going to happen at the new establishment "AJ Professional Detailing" It is time to "END" a long running family history of bringing our vehicles to AJ's Auto Detailing in San Jose where we have been going for over 25+ years. Albert, was the most incredible person in the world! The attention to detail that was applied to every vehicle was amazing. Thank you very much for taking care of my family for over 25 years for "All" of or detailing needs. Hopefully Albert comes out of retirement and opens up an AJ's like we all have all grown to love over the many years here in the bay area. Please do your research, ask your friends and family that have been long time customers if they are pleased under the new ownership. As you can see from many of the recent posts, the new ownership/business "AJ Professional Detailing" does not function the same as the place we have all loved for years. Please PM me if you hear any rumors that Albert is back in the business, I will drive almost any distance to get the quality and service that our family has grown accustomed to receiving for over 25 years. I hope you find this review helpful...... read more

A good friend referred me over to Aj's back in 08'. My friend is a fanatic about his cars and Aj's is the only place he will let touch his cars, seriously, (he was driving an M3 back then, but now its the new Cadillac CTS.. a really sweet ride!). I drive a Volvo sedan, but I treat it like a Ferrari. I do the full polish & wax service on my car twice a year, religiously ( as Aj recommends) and it looks like new, better than new, actually if that's possible. Aj's staff is great, a customer service rep. greets you and does a 'walk-around' you're car wen u check in. Ask for John or Alex, they always take great care of me. When I have time on the weekends, l like to get up early, get a coffee, and head over to Aj's. Weekends @ Aj's tend to be pretty busy for them, getting there early helps ensure I get out of there early as well ( I usually wait for my car). It's fun to watch all the really nice cars coming & going, it's like a car show. I've met the actual owner a few times, he's a really nice, hard-working man (he actually works in the back with his crew, as if he was 'just another' employee). Truly Amazing! The kind of customer service Aj provides is almost impossible to find. Aj is a perfectionist, he's dedicated to his craft, a real pioneer in the auto detailing industry w/30+ years in the business. If there is ever anything thats needs special attention, or something they missed cleaning (which is extremely rare), just let them know and they will be happy take care of it. Simple. Take it to Aj's, they are the BEST! 11/10. read more

Let me start by saying that this place is amazing. I've been here before and will be back. I took my X5 in to have it detailed, get the bagdes removed, and the paint clay barred. California roads are pretty awful and I wanted to protect the paint on the front of the car and the hood. Matt suggested I get a clear film to protect the paint. I thought it would be partially covered, nope, they did the whole front, the entire hood, and the back of my mirrors. Talk about thorough. I AM SO GLAD I DID. I got this car at the end of February and went to my brother's wedding two weekends ago in the Santa Cruz mountains. Sometimes the Santa Cruz mountains get an unreal amount of rain. (Last weekend was one of those times.) And sometimes that rain leads to dirt eroding and washing away. And sometimes that leads to a 40 foot tree falling onto your car that still has paper plates. The way the tree fell I thought my car was a goner. But, it is built like a tank and after some minor repairs it is back to normal. What saved my entire hood from needing new paint was that protective film. I was trying the help avoid pitting in the paint and ended up tree-proofing my hood. I'll take that deal. This place knows customer service and they really just want to help you take care of your vehicle. Matt has a guy for just about everything so if you need something done to your car and aren't sure if they do it there, ask him. If there is an opportunity to get something done for you, he'll try to make it happen. read more

My recent experience at AJ Professional Detailing was nothing short of exceptional. I brought in my BMW for a much-needed wash and detailing, and I couldn't be happier with the results. Upon arrival, I was greeted by a packed lot, indicating that AJ Professional Detailing was in high demand. However, the owner, Mason, went out of his way to assist me despite the busy schedule. He took the time to understand my needs and provided valuable insights into the condition of my car, along with the available options for service. I followed Mason's recommendation, and I'm thrilled with the outcome. The detailing job surpassed my expectations, leaving my car looking and feeling pristine. The attention to detail and the glossy finish were truly impressive. What truly sets AJ Professional Detailing apart is their dedication to customer satisfaction. Despite the busy day, Mason and his team ensured that I received top-notch service and even provided me with a sample of their product for future maintenance. I want to extend my heartfelt thanks to Mason and the entire team at AJ Professional Detailing for their outstanding work and exceptional customer service. I'll definitely be returning for any future detailing needs and highly recommend them to anyone seeking professional automotive care. AJ Professional Detailing has earned my trust and loyalty. Keep up the fantastic work! read more

I'm hesitant to write this as I've loved the work Aj's has done for the past 6 years. I recently bought a new truck and took it here for the memorial day deal (wash/wax/rainex). The truck had ~350 miles on it when I brought it in with the intent of getting a coat of wax on the paint to seal it. When I picked up the truck and brought it back home I continued to notice spots that were missed (or added). They somehow managed to put two black smudges on the hood that needed to be hand polished out. The windshield had more water spots on it than before I brought it in. All 4 exterior window sills and windshield wipers still had copious amounts of dust stored in them from when I picked the truck up at the dealer. The bed had footprints in it from when they climbed in to clean the roof while multiple pieces of plastic were left covered in water spots. I wrote AJ's the evening after picking up the truck to see if they would take care of the issues I noted and after 7 days I have yet to receive a response. (Update: I just heard from AJ's a few minutes after posting; they were very accommodating and asked to make it right). I plan to bring the vehicle back in two weeks after the PPF film I've just had installed dries. read more

I brought 2 of my cars here and I will never bring my new one here. The prices are extremely expensive but if do the great job that they do on ALL the cars, then I would agree to the prices. If you bring in a really nice car and you are a guy, then your car will be done correctly. If you are a girl and bring in a car around $50k, expect a crappy job, your car parked under a tree with birds that poop, the worst workers that drop plastic spray bottles off of their pants and onto your car creating a big scratch about a foot long. Of course, after personally watching them drop the bottle, you complain to management and they claim it wasn't their fault and the scratch was already there. Mind you, I SAW WITH MY OWN EYES. The car was parked right in front of me when it happened and I can pinpoint the exact person who did it. They offer me a free car wash...what is that going to do? Wash the scratch away? If I pay $60 for my BMW to get a car wash, I expect the same degree of service as the Bentley who paid $60 for the same car wash. But I suppose AJ's don't think so. read more

Ok, I don't have a special car just a Mercedes C-class compared to all the other fancy cars here. I paid $50 for a regular car wash and I'm not picky with my car at all, its a car that is out on the street but I hope the job would have been at least the same as if I did it (and I'm horrible with it). My car was left out in the sun to dry so by the time they came around to wiping it down, it dried with water spots! Ok, they were busy. But, maybe at least try and re-wash it or just spray it again with water? Nope, the lady said they were too busy to re-wash it and if I came back another day, they would fix it. I said, ok..do I get something in writing? She said "No, just come back and ask for me". When I came back the next day, you know what she said " We're too busy right now, I can't do that unless you want to pay for the wash again" So, I'm not going back. Maybe one day when I have a fancy car or if I no longer work and can come on the weekday, I'll try this place again. With all the great Yelp reviews, I guess expected a little better of a car wash. read more

AJ Auto Detailing was recommended to me by Beshoff MBenz dealer in San Jose. On weekend of June 26-27, 2010, Sat and Sun, I called AJ to schedule an appointment (even though advertisement says no appointment necessary) for an engine steam cleaning and I was told to bring my vehicle on site. On June 26th, Sat, I drove my MBenz car on site and after talking to Alex found out that they could not the service. On June 27th, Sun, again I called AJ for an appointment and I was told to drive my car on site. Upon arriving at AJ, I talked to Jordan who tried to setup and prepare prize quote. I was suprised he is charging extra $20 for cleaning the car after steam cleaning. Car dealers offer courtesy cleaning for a $30 oil change. However, after waiting for a few minutes, again I was told they could not do the service because the steam cleaner left early again. This was my first encounter doing business with AJ after being recommended by Beshoff Mercedes Benz dealer and I was truely dissappointed with the staff. read more

AJ Auto Detailing has been on the corner of Coleman & Taylor forever it seems. I always pass by on my way to work, and usually see it jam packed, so I figured I should check it out. Plus a buddy of mine recommended I stop by (I just bought a new Honda!). I went in for some info & found out AJ's has a Groupon coupon for sale online. The gentlemen who helped me was the manager, Pablo, he was very nice & professional. He explained what exactly was included in the Groupon; clay bar service, two coats of wax, & a light clean inside. Since my car is Black with Swirl marks, he suggested I upgrade the Groupon to include Polishing, to minimize the Swirls. So I did. Let me tell you, when my car was finished it looked flawless - AMAZING! Keep in mind black cars show everything. The AJ Groupon is the best deal they have for exteriors, and I am very satisfied by the quality of work, mostly all done by hand FYI. Thanks again, Pablo, I Will defiantly be back soon for a hand wash and express wax! read more

Let me start off by commending Angel for their customer service skills. I arrived tired and with a few marbles loose after a 12-hour day and not only did they take the time to explain the different washes and subscriptions, they were also very patient when I had to have a few things repeated. I bought their Extreme Special monthly subscription and sign up was simple. They're also thankfully modern by having the capability to sign up online to monitor the monthly billing. I got copies of all the paperwork expediently after signing and was courteously asked where I preferred the subscription barcode placed. I was also provided with a moist wipe and microfiber towel prior to the car going through the wash tunnel for my dash. There are also free vacuums too! Is my car absolutely spotless? Close! I'm willing to excuse that though as the exposed and vulnerable surfaces are clean and protected until I get the time to do a thorough detail myself. read more