I hired this company this past Monday . I requested a quote based on square footage. I got prices…read morefrom a few other companies. The owner of this insulation business has been doing business for 10 plus years. He was cordial and polite with his responses. Well let me tell you, I am glad I used fast insulation. Him and his team came in early today which was Saturday morning and knocked out the project in 4.5 hours. There workmanship was absolutely awesome and professional. I had them buy the insulation and products to do the job as this is there business and they know what to get and order based on the square footage. They got to my house and from beginning to end they never stopped working. I made them breakfast and brought it to them as they never stopped working and figured they deserved some good energy food to continue the good work ! There price was WAY better then any of the other companies. They took the job and showed up on time and completed the work. My attic was warm and cozy within hours of them leaving. Insulation is the way to go if you don't have it . I am sure my fuel bill will go right down now and my heat will stay in my house and not out . I research and price out anything I have to do to my house. This company truly will do a fantastic job ! I give them 5 stars 100 percent ! Again, all the other companies prices where way higher then any of the others. The bottom line is there work is neat and they come and do a professional job. My wife was extremely happy with the work ! I myself could not be happier ! I took before shots and after shot pictures to show the great work that this company did !

Very responsive and great at problem solving. Willing to go the extra mile. Would strongly…read morerecommend.

Polar Bear Insulation just completed work on our townhouse, and we couldn't be happier…read more Peter visited our home beforehand to assess exactly what was needed, and his crew was extremely professional, knowledgeable, and communicative throughout the entire project. They explained each step as they went, which gave us complete confidence in the work being done. Highly recommend.

There is a reason Polar Bear is the #1 insulation vendor for Mass Save. Not only did these guys…read morehave the earliest availability than the three contractors I shortlisted, but they worked around my work schedule and holiday travel plans to do my whole house insulation project - which I greatly appreciated as winter was just around the corner. As other reviews mentioned, Curtis and his crew carefully protected our (brand new) hardwood floors with lots of tarps, threw plastic over furniture and vacuumed after each day of work. Our home feels so much warmer and I am already seeing savings in my gas bill! I couldn't be any happier with their work.

These guys came out as a team of 8-10 and did a phenomenal job, very professional and efficient! I…read morewas impressed. I had FOUR layers of shingles they scraped off. They replaced some rotted facia board, put down ice/water and roof wrap, sanded and flashed the chimneys too! In the days following, all three of my neighbors approached me individually and inquired about the company who installed my roof, as they watched and were also impressed. All three neighbors are also in need of new roofs. I gave them the number for these guys. This crew was in and out in 12 hours flat and I couldn't be more happy with the job they did.

Nice job, no complaints. The only issue - they did not close…read morethe building permit, I had to call the inspector myself.

We chose Green Cocoon based on their detailed proposal and the thorough conversations we had before…read moresigning the contract. Unfortunately, once the contract was signed, the organization and communication we initially experienced disappeared. Scheduling became incredibly difficult, with calls and emails going unanswered. On two occasions the crew simply didn't show up on the days we had confirmed. We rearranged work schedules to be home for these appointments, yet no apologies or explanations were offered beyond "we mixed up the dates." The first phase of the project, coordinated with our roofing company, was especially frustrating. The insulation crew arrived without any understanding of the plan and without the equipment they needed, forcing them to leave and return later. This delayed our roofers and put us in an uncomfortable position having to explain the situation. Scheduling the second half of the job was equally challenging. When the crew finally arrived, they again seemed unaware of what was supposed to be done, and ultimately did not complete all the work outlined in our contract. This required scheduling a third visit, during which the team showed up without proper tools and had to borrow ours in order to finish removing old insulation. We requested a specialist afterward to confirm that everything had finally been completed, but this amounted only to a brief walkthrough and quick scan of the areas. While the insulation work itself appears to have been done well, the management and scheduling process was exceptionally poor. We shared all of these concerns with the only contact we were able to reach, yet received no real acknowledgment or resolution. Unless Green Cocoon makes significant improvements to their scheduling and internal communication, I cannot recommend them. I genuinely hope the end result of the work holds up over time, but the experience getting there was unnecessarily stressful.

Green cocoon were great to work with. They were responsive calling us right back. They showed up…read moreexactly when they said they would, they cleaned up after and were timely in completing the work. They insulated our pool room and it has made a world of difference. Jim and his crew are true professionals, I would definitely both recommend to family and friends and without hesitation use them again for all my insulation needs.

We were given a quote for insulating a garage ceiling by the salesman. When the crew came to do the…read morejob they said it couldn't be done as quoted, so we asked for our deposit back and they promised to refund us but never did. Luckily we paid with a credit card, filed a dispute and now 3 months later we have finally got our money back.

I had a horrible experience with them. From the time they were to insulate it should have taken 3-5…read moredays to do and it turned into almost a 3 month nightmare! Recently, had a house energy audit and shows they neglected to insulate areas of my attic. They damage my house, cut into my roof and I still need to insulate my house. They fixed most of the repairs but I still need other company to come to insulate areas they neglected in my attic. Poor communication, lack professionalism. Find someone else to do your insulation.

Rob did extensive work for us in 2011 and is doing more now. His previous work included blow-in…read moreinsulation for exterior walls of our big old historic registry home, and installing new doors + insulation w/ vapor barrier in a new basement-level storage room. Both the work & service were terrific (we especially appreciated his helping us navigate the complex Mass Save reimbursement process). We invited Mass Save back recently (for windows), and the inspector said he'd never before recommended "no insulation upgrades" for an old house, but he did for ours since Rob's 15-year old upgrades were so impeccable! Moreover, the inspector actually asked to photograph the tricky basement area to use as exemplar of an ideal installation. Finally, this is just icing on the cake, but you couldn't find a nicer, smarter, more conscientious & honest guy to have around the house.

Rob and his crew were amazing in every possible way. They took the time to understand what I was…read moretrying to accomplish beyond replacing my windows and doors, and the final product shows. The work they did was impeccable, and they were very thoughtful, considerate and professional throughout. I can't say enough good things about them and the work they do. I look forward to working with them again in the future, and I would recommend hiring Rob and his crew without reservation.