I've been coming to Ironhorse Armory for years. Back when it was a small, family‑owned shop, the…read moreexperience was consistently excellent. The staff Donny, Penny, and the old owner were always friendly, knowledgeable, and professional -- they made the place feel welcoming and trustworthy. Since the shop has changed ownership, things just aren't the same. The newer staff seems very inexperienced and not nearly as helpful. Customer service has definitely slipped, and the overall atmosphere feels less professional and less polished than it used to. On top of that, ammo prices are noticeably higher than what you'll find at big‑box stores, which makes it harder to justify shopping local. I used to rate Ironhorse a solid 5, but at this point it's closer to a 1. There is room for improvement, and I'd love to see the shop get back to the level of service and professionalism it once had.

(Would give 0 stars if possible)…read more I purchased two pistols from this company at the Tanner Gun Show and initially had no issues. Problems started when I went to their physical store to pick them up. The shop was clearly understaffed, and I waited about 20 minutes just to be helped. I also bought additional items that day. When I returned the very next day (Christmas Eve) to return an unopened item perfectly happy with store credit I was told by someone who appeared to be an owner or manager that they do not accept returns or exchanges under any circumstances. This policy was never explained at purchase, is not on the receipt, and is not listed on their website. I was also told at the gun show that exchanges were allowed. When I questioned this, I was met with attitude and dismissiveness, and the interaction ended with, "Well, I guess the conversation is done," as I was leaving. In 2025, refusing returns or exchanges even for store credit while advertising that you "care about customer satisfaction" is unacceptable. Once you buy something here, you're stuck with it. I won't be returning and would rather drive to a competitor.

This is a great group of people! I've done some target shooting here several times and find it…read moreclean and orderly. The people there are very accommodating and always willing to help out. I was there Sunday for a CCW refresher class which we all know is ridiculous but the instructors for the class made it a little less painful and were really great to work with. I got there just after opening so I could get in a few rounds before class and spoke with a young lady behind the counter who was a pleasure to talk to and quite knowledgeable. I live very close to a different place but would rather make the drive to this place. Thank you!

I recently took the refresher class to renew my concealed carry. I was not impressed. The material…read morepresented was minimal. The instructor did not present well. His language was offensive. I did not have the opportunity to do the written test as we needed to start shooting. I fired 50 rounds. 32 were in the center target, 3 short of the 35 needed. In front of the class the instructor announced, "you failed". Not once, but 3 times. I asked ,what can I do? Again he stated, "you failed." I asked if I could complete the written exam, his response was .."No". I was left hanging, embarrassed, and upset. I will not recommend your class to anyone. Major Marge Pegula USAF, Retired

Very knowledgeable and gives you a very personal experience. Pricing is very fair and honor…read moremilitary, 1st responders.

Dan was awesome!! Extremely knowable, honest & trustworth!! I Highly recommend especially if your…read moreselling & looking to get good prices!!

I was looking for a S&W MP15 TS and emailed pretty much every gun shop in Denver, either I got no…read moreresponse or "we don't have one". J.J. replied with "let me check with my distributors". I eventually found one and I used his company to do the background check and transfer. Very professional, very easy person to work with. I would recommend Small Arms Supply to anyone ordering a firearm online. I highly recommend working with J.J. and I will be in the future!

From the owner: We specialize in brand name firearms, accessories, and ammunition. We are also a registered Class 3…read moredealer which allows us to sell Machine guns, and suppressors. Our services include professional gun cleaning services. Our mission is to provide you some of the best products and services available, while offering top-notch customer service. For over 30 years, our passion and knowledge of the firearms industry has continued to grow.Through Small Arms, we hope to share this knowledge with you to help you find the perfect gun, accessory, or any other firearm-related piece that you want or need.

Much improvement in customer service especially in the firearms department. Not one but two sales…read morerepresentatives assisted my mom and I as I came looking for a certain Holosun optic/sight (but unfortunately was out of stock). Ended up ordering online, which was a breeze. Shipping costs are waived when selecting store pick up. Price are reasonable. Always compare online, especially ammo. However I did find a nice Carhartt Hoodie (for Women) on sale!

Very helpful, cheap ammunition and helpful for finding items. Love how empty it is, very easy to…read morefind staff. Will say - ammo recently is very empty

Andrew, Tim and Oleg are great!! Always willing to help with any problem. They are all very honest…read moreand knowledgeable. I have been using Action as my go to shop for a few years now. I have never been disappointed. They may not always have what you are looking for on hand as they are a small family owned shop. Andrew will do his best to get you what you need. I can't say enough good things about this shop.

I was there this AM and these guys were great! My first time in there and I will be back. Super…read morenice people. LOTS of inventory for a smaller store...I'm impressed

I have been to several gun shops in and around Denver, this to me is what a gun shop is supposed to…read morebe like. Knowledgable staff who's willing to educate their customers. Picked up a Radian Raptor charging handle. I'm a first time AR15 owner and the kind gentleman(sorry I didn't ask his name) at the shop offered to drop it in for me if I had problems after he literally displayed with his own rifle, step by step how to do it. From here on out this will be my go to store for everything I need because of this encounter and because I respect decent human beings who are professional and courteous!

Went in to get my red dot mounted by a professional. Paid $25. The red dot flew off and left a…read morescrew stuck in the slide after a couple hundred rounds. Went in to get it fixed, they kept it for nearly 3 weeks and could not get it fixed. Rob referred me to another shop, which of course I have to pay for to get his mistake fixed, so I asked to refund the $25. He threw a fit, gave me the money and said some sarcastic comments under his breath, e.g "next time don't rack the slide from the optic" which I told him I never did or do. So now I have a slide with a screw in it, have to pay to get it fixed (hopefully). And left with a bunch of unnecessary attitude. Every time id call to check on my slide, I would receive some attitude from Rob, the gunsmith. His work is questionable, and his attitude, inexcusable.

I bought a Glock 17 Gen 4 from Pony Express Firearms yesterday…read more I worked with jim there over the phone and in store for the purchase and required paperwork. Jim was pro and helpful. The Glock is--well, it's a Glock isn't' it! Chris

Some experiences last a lifetime; just like this one…read more I saw that this gun shop changed ownership and was now under "new management" so, because I live a convenient five minutes away, I excitedly walked in looking to meet the new owner or employees and browse a bit. I walk In to dead silence, even though, who I assume is the owner, saw me walk in and was at the front counter. I browse a bit and make my way over to where he was standing and introduce myself. Then quite innocently ask him, "so, are you from Parker?" He says, "I prefer not to say". And that's it. With awkward silence, I walked out very weirded-out by this interaction. Too bad; I'll never set foot back in this place again.

Great speedy service highly recommend very professional and thorough will be doing more business…read morewith them again

Great price, no pressure, easy communication and flexibility. Does a great job! Much…read moreappreciated!!!!!

The birthday girl decided she wanted to shoot guns for her big day, so a plan was set up. Funnily…read moreenough, Centennial Gun Club hosts events and parties. Obviously, lots of specifics need to be taken care of before any shooting can take place. While we all signed the waiver before arrival as asked, there were some computer complications that showed otherwise. However, all staff were extremely friendly! Upon entrance to the club, you are in the shop-which can be overwhelming for a novice. The staff that work here in the shop as well as throughout the entire range are extremely helpful and knowledgeable. We had a specific instructor assigned to us for our time here, and she was absolutely superb. The gun range itself is well set up with clear safety protocols in place. Any hobby at this time in 2026 is going to be pricey. However, if guns are your hobby, this would be a good place in terms of what you get for what you spend.

Great place to shoot in a nice, climate controlled environment on a cold day. You have to take a…read moresafety course first the first time there which only takes a few minutes. They have ammo, pistols for sale and rifles for rent as well as many for sale as well. Staff was first class and very nice to deal with. Will be back for sure!