Ace Hardware is ALWAYS more expensive than Lowe's and Menard's. Except on firewood. Used to be…read more$4.99 per bundle which beat Pick N Save ($6.95) and Menard's ($6.99). Now, however, they have a new trick. Buy a small canvas bag ($0.99 at any store--$2.50 at Ace Hardware, which tells you something about their willingness to gouge the customer for the same or poorer quality firewood) to load up with loose wood and cart it back to your car. Want more than one bundle? Either buy more bags or shlep the wood to your car on multiple back and forth trips. ABSOLUTELY GARBAGE BUSINESS MODEL. Lost all my business over that. No thanks, not interested in paying $2.50 for a sh@tty bag that at any other box store is a buck or less. When I called and complained, the manager's excuse? lmao "We can't control the vendors who aren't bundling it anymore." No, but you sure as @!#$ can choose to lower the cost of the bags, or just throw them in for free and charge an extra $1 for the bundle--bag the wood and have it waiting. For $7.50+ tax, I expect the wood to be in the bag and awaiting my payment and trip back to the car--ONE TRIP. NOT three or four shlepping loose wood back and forth. Lost my business, and you deserve to lose all of it. Will be spreading the word across social media to avoid this store like the plague.

I would rate 4.5 stars but the half star isn't an option. This is a good community hardware store…read morein a good location and most of the staff is friendly and helpful. Pricing is generally higher than big box stores but the value added is the personal service from the staff which is usually spot on. (And in fairness, they may not always be able to compete on some items as they have less volume on many things.). The recent expansion was a benefit to the community. That said, those of us who are long time residents remember the original Ace Hardware in the Town and Country shopping center that was the place to shop for just about anything in Kenosha. That store was a local icon. I have a feeling that with the right marketing that kind of store would go over well again in Kenosha. I also wish the store hours were a bit longer. But this friendly store is a community asset nonetheless.

My wife and I celebrated our anniversary here last night after making reservations on OpenTable. We…read morewere warmly greeted by the host who acknowledged our event and seated us in the back overlooking the brew room, very nice. It was my first visit to your restaurant though my wife has been here before with friends. Chad was our server. He pleasantly explained the drink and dining menus and took good care of us all evening. My bride had her favorite drink, The French Martini, and you guys nailed it for her! I was very happy with the 2025 Pils. Dinner was amazing, Skirt steak for her, brisket for me with Yukon potatoes following salads for both of us. The quality and taste of the food was great and makes us want to come back and sample other dishes. We received great service and a nice complimentary glass of champagne (with Ho-Ho's) to finish our celebration. At the end of the evening we received a big surprise when Chad came over with news that we had no bill to pay as my wife's daughter and her husband had secretly called to pay the tab! So thoughtful of them to treat us and to top off a memorable meal and milestone in our lives.

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

I'm very impressed by the consistent quality of their product selections. And, when needed, the…read morestaff for their friendliness, professionalism and knowledge. I enjoy shopping here. I discovered new products every time I visit. The parking lot has adequate parking spaces. Shopping carts that you can take to your car to unload or drive up to unload. They have surveillance and will post your mugshot so, lite fingers beware, they prosecute or, their chainsaw will bring instant justice. I recommend starting with a hand. I recommend this ace for it really has practically all your needs. The shopping experience here is joyful and, after all, tis the season.

Large well stocked store with friendly and helpful employees. Brian was very helpful, and employees…read moreat checkout were very friendly.

This small town hardware store on the north side of Kenosha is a delight. They have a lot in such…read morea small space and as such things are not always easy to find. However most of the time you are warmly greeted by a knowledgeable sales associate the moment you walk into the store. One of the services they offer is screen repair, I have had patio door screens to small window screens replaced here. They offer several types of screens, I like to pet resistant screens myself. I have never been let down, the screens come back looking awesome! The other day we were in to pick up screens the staff even gifted my child a small toy, it was just a Nice thing to do. Keep up the great work!

Today was not a very good experience for us..first time in the store since True Value closed down…read more Don't let them fool you none the ladies working were very rude, caught one of the employees being snotty and disrespectful to an elderly man. The woman employee was not friendly and was rude as we were checking out she answered the phone and stopped what she was doing for us even without saying she needed to get the call and thank us for being patient. We will never be found there again!

The hardware store as many items you cannot find at a big box store. The staff is more…read moreknowledgeable, and it's very convenient compared to going in to a super large store and wandering around for an hour. Prices are slightly higher, but the small store was atmosphere is worth it.

I love this hardware store. Where else can you get single screws? I buy extra stuff to help the…read morebusiness. Great place!!!!

Shelby from the delivery team is outstanding! She was able…read moreto solve a problem in minutes that regular customer service could not solve in a hour+. She is worthy of a bigger and more important role! Excellent team member thst all others should strive to emulate. Thank you Shelby and happy holidays .

Went in for some deck boards, shelves and a door, but had to check out all the lights and holiday…read moredecor. So much fun stuff, bright and colorful. Prices are good. Service is pleasant. Store is clean. Isles are large. Shelves are fully stocked.

Stopped in for a quick return and decided to walk around. Found some items wood shelving in the…read moresize I'd been looking for. Checked out some solar lights, patio furniture and lawn care items then grabbed some candy and out the door we went. Staff was nice. Store was clean. Who doesn't love the rebates!

This Menards is spacious and clean. The employees are always very helpful and nice. If you're…read morelooking for a hardware or lumber store, give this Menards a try.

Old school hardware store that has a little bit of everything along with knowledgeable and happy…read morepeople willing to help you.

One cashier helped me find the gift cards. Very nice, went to another cashier, gift card said Happy…read moreBirthday, no gift receipt printed. Why is this not automatically printed with "GIFT" Cards. It literally has gift in the name. How much register tape is saved? And she never asked if I wanted a gift receipt! She assumed they automatically printed, as they should! Train your PEOPLE!!!

The service I got at the Racine Home Depot was exceptional! I was buying a butcher block counter…read moretop that was on clearance. I had already paid and the employee Ben B. Noticed the one I had picked out had some damage. Ben wanting to make sure I was completely happy took me back to the service desk where who I assume was an assistant manager Josiah who was on his way out the door, delayed going home to make sure everything was good with my purchase. Josiah got the manager Hussein. Because this was a clearance item Hussein couldn't get order a different one so he discounted the counter further and both Josiah and himself made sure the delivery fee was waved! Dealing with Ben B. Josiah & Hussein was excellent and will definitely go back to this store