First time in Menards and it's pretty cool. My husband described it like a Home Depot but to me it's like a cross over between a Walmart without the groceries but with some toiletries, drinks and snacks so maybe if Home Depot and Ollie's had a baby? Because they sell greeting cards, outdoor furniture, flooring, gardening supplies, and houseware. What threw me off was the cashier is on the same side as the customer instead of the opposite side of the conveyor belt and you bag your own items. read more

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Stopped in for a quick return and decided to walk around. Found some items wood shelving in the size I'd been looking for. Checked out some solar lights, patio furniture and lawn care items then grabbed some candy and out the door we went. Staff was nice. Store was clean. Who doesn't love the rebates! read more

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This Menards is spacious and clean. The employees are always very helpful and nice. If you're looking for a hardware or lumber store, give this Menards a try. read more

Walked in with a sample of a screw that I needed. Took several minutes to find someone to help me. Not sure if it's because he truly hates his job, I am a woman, middle aged or white but the associate I found was rude and unhelpful. He took me to the section, said look here I'll be back and never came back. I then found Xavier who showed me how to measure the screw and found the right one within a minute. He was so pleasant and helpful. As I was walking to check out I passed the original sales associate who ignored me. I wish I remembered his name. He needs coaching or to be fired. Xavier needs recognition for his great work. This was Friday June 20 around 4 pm. read more

They dont hold unprofessional employees accountable. They make alot of mistakes and you have to pay for it. The leadership is severely lacking. read more

I would like to call out Russell Schramm in the cabinet department at the Kenosha, Menards. Russell worked with me on some cabinets for my basement. I cannot even begin to state how courteous, patient and kind he was throughout the whole process. We sat for hours making sure that all of my measurements were correct while Russell was constantly being interrupted with other customer requests. He always answered them in a calm and considerate manner. Additionally, he offered fantastic suggestions that made sense with my project. Russell was always clear on when he would communicate on updates and he followed through like a star. When I ran into issues with one of my cabinets, Russell followed through in a timely manner - going way out of his way to take care of the issue. Think we both came through this learning some new things. Hats off to you Russell for being a stellar person and employee! Bravo!! Marilyn Murphy read more

First in line for a pickup in my truck. 2 customers showed up after me and got their orders first. It's been 30 minutes waiting for a couple mirrors. Terrible customer service at this Menards. read more

Menards - Me waiting for a mirror watching the truck behind me get loaded - Building Supplies Near Me - Kenosha, Wisconsin

Today we had 4 encounters with staff, one very nice, helpful, polite young man in the contractor dept. The 3 ladies we encountered in lighting and the service desk were rude and condescending read more

I'm sad for the decline of this store, it's staff and leadership. I love menards stores, but something has changed in the last 2-3 years. Zero attention to detail or customer service. This location in particular has the laziest and rudest staff. There seems to be little training or knowledge passed on to anyone who works the floor. Today I was picking a few bags of mulch from the garden center. All the flatbeds and lumber trolleys were gone. I walked from outdoor garden to customer service for help. They asked if I looked in the garden center.... When I said I had just come from there, I was told they must all be in the parking lot and then they walked away. I decided to grab a cart and fewer bags of mulch. The front pallets were empty, so my daughter and I had to reach to the top of another pallet for product. A leader with his headset on walked past us three times, and then spoke about us into the headset saying "people are just grabbing a fishing bags from back pallets". Yes. We are. We are here for mulch and no one at your store is helping. At the register, a plant I had did not have a sku sticker. It held up the entire line because the cashier had no idea how to solve this using her handheld device. Even when I looked the item up on line and showed her the item code. After minutes of waiting on her, we went and got another plant to scan. The lawn and garden dept. has been terrible with price stickers this season. Each time I visit, an area of product out for purchase is not tagged. Last week it was all the phlox, today it was green hanging baskets. read more

We purchased a whirlpool stove from Menards in 2021 the stove caught on fire on Thanksgiving when we purchased the stove we also purchased a five year warranty through Allstate so when the stove caught on fire we contacted Allstate and they had no record of it come to find out They didn't even charge us for the five year warranty they never took the money and all the time we thought we had a warranty extra warranty and we didn't so somebody wasn't doing their job I will never purchase anything else from them and if you ever purchase anything from them make sure your paperwork is correct That was a mistake on their part ours too because I assume that we we paid for it will come to find out we didn't and all this time we were thinking we had a warranty and we didn't they have a lot of kids working there they don't know what they're doingso check your paperwork make sure you have everything that you supposed to have. read more

Huge store they always seem to have what I need the staff are very friendly and help me find what I'm looking for read more

Menards - Building Supplies Near Me - Kenosha, Wisconsin

It's like a toy store for me! Very good experience every time I go there, this store is well staffed so it's easy to grab somebody to ask a question. I like the staff helps each other when they are not sure where things are. I always get Christmas trees from this location and they last the whole Christmas season! It is also super cheap to rent carpet cleaning equipment from here. read more

SAVE BIG MONEY AT MENARDS! That damn jingle will be stuck in my head forever. It's bad enough when you hear it on the radio or TV but when shopping. Why are you torturing me? I already fell for your marketing jingle and I'm here spending my money. Just stop it!!! Yesterday I loaded up on a bunch of things because Menards was having the 11% back deal. Pretty much anything you bought got a rebate, even sale items. As I was shopping, I looked at the reviews and realized I never reviewed this place. Even though I have been shopping here for almost 10 years. Thanks to Menard's I've built a shed twice, installed a patio, built a stair case, erected a retaining wall, got screws, nails, wood, installed new deadbolts and locks, mulched the yard, tried growing grass, built a fire pit, capped my chimneys, installed a door jam, chauk a tub, insulated a ceiling, bought a ladder, etc... Who knew I was that handy? Menards has always been there. They do have the best prices. There is a Lowe's around the corner but they were always over priced. Now Lowe's is trying to lower there prices probably to just stay in business but its too late I'm loyal to Menard's because I've been saving more money with them over the last 10 years. Oh wait is the jingle making it into my review. I apologize now if you start humming..."Save More Money At Menard's!!!" Oh great it's in my head again. Sorry! The staff here is really good. I love when you ask for a product they will literally walk you across the store and right up to the product. I love that because I have short term memory in a store. I was suppose to turn left at which aisle? When I installed my retaining wall I was able to do two partial loads with my truck. The security guard in the yard was cool to make a note that I would be back for another pickup. In fact, he was still there when I came back. When I installed my patio I decided I would have Menards deliver it. They sent a semi truck that had a fork lift truck attached to it. They were able to drive up my driveway and drop off my 3 skids of material. Now I must mention my order was short some leveling sand bags. I called and spoke to a manager and she informed that I received everything. I informed her I counted all my empty bags I used on the job and she still didn't believe me. She told me that when the order went out I had the right amount. She pretty much closed the door on me getting my full order. In fact, I had to come back and purchase more to finish the job because I was shorted. I would give this event in my Menards life 0 stars. I should have pursued it more but I let it slide. I was thinking of calling Mr Menards, if he exists. I really don't want to trash the store for one stupid employee. Technically this review covers the last 10 years of shopping here and with anything in life there are going to be a few bumps in the road. She was a pot hole and I just kept driving. So if you are in the area and looking to build or fix something then Menards is the place that will save you big money! Oh no UFC this before that Menards jingle starts again. "Save Big Money............ read more

The GM of this store does not care about his employees and is only concerned with profits and climbing the corporate ladder ! There is little cultural diversity at this store and the employees are not treated with dignity or respect! The 11% rebate program is a farce and the quality of merchandise at the store is inferior to Home Depot, Lowes & Farm & Fleet. Do yourself and the world a favor and shop somewhere else where people are treated like human beings and where quality products are sold! read more

Absolutely love Menards but this time while checking out their were a few employees that weren't acting appropriate. Swearing, dancing provocatively and unprofessional. The teenager Michael was very disrespectful also swearing and having a conversation with his fellow employee while handling our purchases and was not polite whatsoever. read more

I'm almost embarrassed that this is the third or fourth review I've left on yelp for my Menards in Kenosha. I was just kind of browsing around and noticed the manager, Scott, walking down the isles and seeing long lines at every register. He actually said something like "oh my gosh what the heck is going on down here?" He totally picked up his pace and headed down there and took care of that immediately. Within just a few minutes every line was small again and customers were taken care of. I had no problem finding someone, once again, to help me find packing material in the store. I just couldn't quite remember in my mind where they would be packing paper and boxes and packing tape. All I had to do was turn around and I knew I would find a blue vest that knew exactly where the packing materials were. It's really remarkable. I mentioned it to the cashier, Kylie, and she remarked what a great manager Scott was, the store manager. Whatever model they use in training and leading the teams in the store should be bottled and trained everywhere. I absolutely value and respect the professionalism and service in my store. read more

I can always count in Menards for misc things I need for my salons. Prices are fair & the customer service is not too shabby either Finding someone to help when needed is half the battle but once you find someone, they are willing to help & get you what you need. read more

If I could give 0 stars I would. After spending $700 on a snowblower at the Kenosha Menards location, one of the pieces installed from the factory broke after using it for the first time. When I took it back to claim warranty after a man I spoke with on the phone told me to bring it to Menards, I was then given the reach around and told they couldn't service it there because there used to be oil & gas in it (I drained it prior to coming). I was also told they couldn't refund it because it had been 7 days since I bought it even though we were never made aware of this policy until today. I was then directed to 4 different locations that were independent service shops not related to Menards whatsoever just the snowblower manufacturer. Long story short DO NOT come to this location. Save yourself some time & money and go to a local small business. read more

Ordered wood for our deck when we came to pick it up there was at least 10 Workers in the lumber barn and not one asked if we needed help. What happened to customer service and the wood wasn't that great. Very disappointed read more

if i could rate this 0 stars i would! worst experience ever! my mom ordered shower kit toilet vanity and top plus shower doors! once the vanity was ready for pickup we rented their truck went to yard 14 and watched as the employee drove the fork lift through the vanity box! breaking the door! they first said it was the only vanity of it's kind and they could only get a new door! then another employee located one at another menards. in the mean time we had to return the truck. now today we open box with shower walls and its cracked! im so annoyed! so im supposed rent a truck again to return the walls and pick up new vanity?! and menards wants to refund only $50 to my mom! seriously they wont even splurge for a free delivery at least?! unreal! read more

Don't apply for a job and get treated like if you don't jump to their command no job. I went for an interview and was told the HR person will call you back for a second interview are you available tomorrow I said yes. I was not sitting with the phone in my hand. The HR lady called and left a message for you to call her back about the second interview. As soon as I got the message I called back and left a message, the next day I called again still no reply how rude if this is how they treat people trying to get a job. Why would you want to work there. Very poor attitude. Glad I wasn't hired. From Kenosha read more

Placed in order in store for pickup a few days later - paid for in full at time of order. When we went to pick it up they sold part of the order to someone else and the new order wouldn't be in for 3 weeks. Horrible horrible customer service and store manager who wouldn't do anything to fix their errors. read more

Thank you Menards for requiring EVERYONE to mask up! I actually felt safe today shopping in your store.

I received the wrong time closing on the way to menards. Therefore when we arrived and began to shop we were instantly approached by a floor sales person who said they were closed in a minute. We asked if we could pick up a few things, which he replied yes! After he walked away we were attacked by 3 floor peeps who said the store was closed and we had to leave. That's when I got a bit upset, I reached for my iPhone and asked Siri what time did menard's in Kenosha closed? He reply was the same as previously blah blah blah 9pm! The problem was the way these floor peeps surrounded me and kept telling me that the store was closed and I needed to leave. The other factors in this case was that I recently had knee surgery and it was my first time out walking with a walker! Rude and disrespectful as well as inconsiderate! read more

They get all 5 stars! They spend 20 minutes brainstorming solutions for the crazy projects I presented. I truly felt their desire to help and excitement to have me there. They were able to find ways to accommodate my needs and introduced me to a hand full of staff members to help. Great parking and efficiency. The cashier was polite and fast at her job. read more

This Menard's is HUGE and much better organized than the ones I have been to in IL. In Illinois the people are just generally unhelpful and usually rude and dumb, and nothing is put where it is labeled. Here, things are at least near where they are supposed to be, but what makes it so hard to find things is that it is so damned gi-normous. read more

My husband and I purchased a beautiful white tree for 50% off(01/03/19). There were 2 employees that went the 'extra' mile for me. Thank you Jon and Barbara! There was a young man(with glasses) who was very friendly and courteous cashier(I wished I had gotten his name). read more

David in the cabinets and appliance department is the best. He was so patient with our kitchen setup. I could not have been happier with how the kitchen came out! read more

I've had several negative experiences at this Menards. I purchased two different broken/defective products at their store in a single day. One was an extension cord with began smoking and melting after I plugged it in (thankfully I caught it before it started on fire). When I brought the items back and explained that both were defective, they simply offered to exchange them, but no other compensation was offered for all the drive time and miles I wasted that day. When I emailed the company to explain to the company that they were selling products that had issues, they simply responded "we will look into it", yet they never asked my name, the date of purchase or even what the defective products were. I'm not a complainer, nor someone who returns items frequently. I was incredibly disappointed with Menards. Look elsewhere for better customer service and higher quality products. read more

Menards will always be my go to store. Unlike the other two, Menards feels like that neighborhood hardware store. Excellent prices, we'll stocked. Great sales and helpful staff. read more