Excellent service! Patient, flexible, accommodating, and most importantly high quality repairs!read more

Two years ago our HVAC motor died, Alex was great and worked hard to find the best and most…read moreeconomical way to fix the issue for us. Back then, we also discussed smart thermostats. Today, we finally just had him install our ecobee. I cannot recommend Scott's Mechanical enough. Fast, efficient, competent work at a reasonable price.

This guy is a great hvac tech. He really knows his stuff. Very thorough. Ihad him tune up my gas…read morefurnace in preparation of winter coming and he cleaned and examined all aspects of my air handler. Fair pricing for the kind of job he performed. I think I will be good until spring when I intend to have him back to prepare the ac unit for a hot summer next year

Our AC went out yesterday and we had Air Lok come this morning. He came about a half hour early and…read morehe called us to let us know he would be arriving early. THAT is exactly how we wish everyone conducted their business. He diagnosed the problem in about 15 minutes, he discovered a loose wire. He gave us a discount and it was only $85 total. Very personable and gave us very detailed information about exactly what he did. A very detailed invoice was handed to us on the spot. We would highly recommend this company for any air conditioning problem you have.

Honest, reliable. professional. I can't say enough about my experience with AZA. This was not a…read morerush job, but they were excellent about follow up and scheduling. Even though we discussed my plumbing situation over the phone, when they arrived, they reviewed and assessed what needed to be done and then exceeded expectations. They were upfront about the costs, but the final amount was even less than the original estimate. He went out of his way to explain the work being performed, cleaned up thoroughly afterwards, and made sure to let me know to follow up with him personally if there was anything that that wasn't 100% to my satisfaction. Truly five star service.

I called this Company because my AC Blower was not working in my Condo Majicpac Unit. A person…read morecame out a day later and determined that I needed to purchase a new Blower Motor for $1200 to be installed a week later. After a nervous sleep, I thought I'd get a second opinion and I'm glad I did. 911 HVAC came out within 90 minutes of the call. After a few minutes of diagnosing the Unit "WE WERE BACK IN BUSINESS". Everything was working perfectly. NO NEW AC BLOWER WAS NEEDED ! ! !

This serves as a follow up to my review dated on May 22, 2025 entitled "Nice is not "nice"…read moreanymore". I received a letter I received a follow up letter from Commonwealth of Virginia department of professional and occupational regulation. The letter states that no longer has a viable license at present and as a result, they can no longer proceed with my complaint. That is unfortunate. It is important to note that Nice Heating And Air was recently acquired by Michael Bonsby HVAC, Plumbing and Electrical located in Gaithersburg Maryland. During the acquisition process, I have been immediately deluged with repeated calls following up on providing future maintenance services, not acknowledging or responding to my complaint regarding service delivery. I was informed by three neighbors and friends who had cozy maintenance plans with Nice that they no longer provided various paid services for them, and thus their maintenance plans were ended. The referrals mentioned they took it in stride, by the lack of communication, no longer enroll in the new corporate maintenance programs of any HVAC company. Lesson learned.

We hired nice to replace our water heater and signed a payed service agreement with them. In March,…read morewe hired them again to replace our AC units - outdoors and intake. We knew something could be wrong when their initial quote was over 11k and it magically came down 3k when we said we could do 8. But they charged an additional $1,200 for extras of wall repair and a UV filter. We got other bids around $8k that didn't include the extras so we signed with our preferred vendor, nice. They and all other companies started we needed to use a certain intake company's model, but the day before installation, nice told us it wasn't available and asked for our approval of the "only" other model that fit. Of course we said yes. A week later and we were dealing with a very loud system that didn't keep up with our next door neighbor's system. For a whole $2k less, she had received the replacement model for the one we had both been quoted only days apart from every local vendor. nice went a whole two weeks ignoring us after sending a technician who ruined the wall with terrible quality and left an actual 2" wide, 20" long hole in our living room. He explained he didn't think it was possible to match the paint so he just used white over our yellow. The other technician identified that the required electrical work hadn't been done. He was skeptical that the company wasn't able to source the necessary intake and stated point blank we should not have what was installed by nice. When I finally got in touch with an executive (of marketing, not operation), she told me it was a mystery to her why her company couldn't source what our neighbor received and which he technicians could not make perform. But she pushed back on the performance issues, explaining that by regulation, an AC does not have to maintain 71 or 72 if it's hotter outside. She continued maintaining this as the months have gone by. Today it was 98 outdoors and 78 indoors. In the meantime, more technicians have come from nice. One inspected our neighbor's as if they didn't believe she had a model that performed better than ours. He told us he would advise his own mother to "upgrade again" to that model since ours is both too loud and not performing as expected. But, he told us, the model we have is a good enough replacement so we would have to pay for this additional work. Who accompanied him? Someone from marketing. On another occasion, a technician agreed that our new system should at least perform better than our old one; our old one was actually physically broken at around 20 years old. But this new "upgrade" performs just as well in the heat. We received a letter from Dominion in May informing us that we use more energy than 66% of our neighbors. Nice maintains this is "energy savings" - you run the system more often so a higher price is to be expected. None of this was told to us prior to installation and of course our neighbor with an identical home as ours has none of these issues. We are at a standstill with nice so we're legally advised to take the next step of leaving reviews online, with the BBB, and the AG. I'm embarrassed it has come to this and frustrated by all the extra time and discomfort this has caused. Oh and yesterday nice told me to send them quotes from our own handyman for the drywall work. Did I mention the humidity?

DO NOT WASTE YOUR MONEY ON 2-10 HOME BUYERS WARRANTY OR AIRFLOW-- ABSOLUTELY AWFUL EXPERIENCE…read more If I could give 2-10 Home Buyers Warranty zero stars, I would. Our experience with 2-10 and their HVAC contractor, Airflow, has been an absolute nightmare and has cost us thousands of dollars. We contacted 2-10 in March because our AC was not working properly. They sent Airflow, one of their "trusted partners," to our home. The technician assessed the system and told us it was working. It was not. We had to wait until a heatwave for them to come back out and actually determine that there was a problem. This time, they said the compressor was bad. We immediately questioned that diagnosis. We had replaced the compressor only three years earlier, and a compressor should typically last 10-15 years. We specifically told them we did NOT want to replace the compressor again without determining what was actually causing the problem. 2-10 told us that the warranty would only cover replacing the compressor. We were initially quoted $900. After the part was ordered, we were then told the cost was actually going to be $1,200. By this point, it was June. We had a baby at home who was born in February, and temperatures were heading into the 90s and 100s. We did not want to spend the summer without AC, so despite our concerns, we agreed to pay the $1,200 and replace the compressor. LESS THAN ONE WEEK LATER, THE AC BROKE AGAIN. During another stretch of 90-100 degree weather, we called 2-10 again. Their solution? Replace the compressor AGAIN. We questioned this because, obviously, replacing the exact same component again after less than a week made absolutely no sense. My husband questioned the technician about why the compressor would fail again so quickly and whether there could be a deeper problem. The Airflow technician became aggressive with my husband for asking these questions. I then specifically called 2-10 and asked whether getting a second opinion from another one of their "trusted partners" would jeopardize our ability to seek reimbursement for the $1,200 we had just spent on a compressor that failed within a week. I was explicitly assured that it would NOT. So we followed their instructions and had another technician come out. That technician confirmed what we had suspected all along: THERE WAS A DEEPER PROBLEM. However, we were told that 2-10 would still only cover replacing the compressor. Then came the biggest scam of all. We discovered that Airflow would no longer replace the compressor or refund our $1,200 because we had allowed another company to inspect the system. Wait -- WHAT? We had specifically asked 2-10 whether getting a second opinion would affect our claim. They told us it would not. When we went back to 2-10, they essentially told us they couldn't help. So we were left out $1,200, with a broken AC, and no resolution. We eventually stopped dealing with the warranty company and hired an actual professional HVAC company to diagnose the system. Their conclusion? THE ENTIRE AC UNIT NEEDS TO BE REPLACED. Which is exactly what we had been trying to get 2-10 to investigate from the beginning. Instead, we spent money on a home warranty that didn't protect us, spent $1,200 on a compressor we strongly suspected was not the real problem, spent the entire summer using window units, and are now paying $11,500 OUT OF POCKET for a new HVAC system. And remember -- we have a baby in the house. This is not just about bad customer service. This is about a company that we paid specifically to protect us from situations like this, only to have them repeatedly push the cheapest repair they could cover instead of addressing the actual problem. Here's what 2-10 and Airflow cost us: Months without reliable AC $1,200 for a compressor that lasted less than a week A summer spent using window AC units Countless hours dealing with contractors and 2-10 An $11,500 HVAC replacement out of pocket And an unbelievable amount of frustration We repeatedly raised concerns that the compressor was not the underlying issue. We were ignored. We asked for a second opinion. We were told it was okay. Then that second opinion was used against us. 2-10 Home Buyers Warranty failed us when we actually needed them. Airflow failed to properly diagnose the problem and then refused to stand behind the $1,200 repair. We paid for a warranty expecting protection and peace of mind. Instead, we got delays, excuses, conflicting information, an unnecessary repair, and a massive bill. Save yourself the headache. Do not trust 2-10 Home Buyers Warranty. And based on our experience, I would absolutely avoid Airflow as well. If you're considering a home warranty, please read the fine print and understand that paying for a warranty does NOT necessarily mean they will actually cover the problem when something breaks. 2-10 Home Buyers Warranty and Airflow -- you should be ashamed of how this situation was handled.

Lady was RUDE to me!1! The servise was not great I woild not recommend to anyone not even my worst…read moreenemy my ac still dosn't work after paying

Decided to have the system evaluated simply for peace of mind. I sent a request via Yelp and…read morereceived a response from Glenn in about 20mins. We scheduled a time and he showed up a few minutes early which was awesome. He inspected the Unit, gave me some maintenance tips and promised to send an estimate for a new system should I decide to get one. I really appreciated the fact that the person I had been communicating with to schedule service was the person who showed up for the service. He took his time, was pleasant, and gave me a referral for some duct cleaning. Awesome service.

GREAT experience with Corporate HVAC. Our A/C stopped working, and we called our home warranty…read morecompany who set us up with the number to their contracted company. Waited a while for the company to contact us, and then tried to contact them. No answer. Checked them out online, and they had horrible reviews and a D with the BBB. So we looked for another company. Came across Corporate HVAC reviews. They were all great, so we gave them a call. 3 rings, and we were speaking with Glenn. He said he could be out in 20 minutes. Maybe 15 minutes later, he was at our front door. He fixed our problem and explained what we needed to do to try to prevent it from happening again. Unfortunately we have a unit that's close to dead. Glenn emailed us a no-pressure estimate on replacement, as well as a copy of our invoice. He was super respectful of our home, even taking off his shoes and carrying them around while walking inside. He worked on the inside and outside. We were very impressed with his professionalism and kindness. Glenn also called and texted us later in the night to make sure everything was working. I would highly recommend using this company.

HVAC was leaking water so I made a request at 11 PM. Rickey responses immediately that night for a…read more9 AM call. Quick fix and he explained how to do everything. Would highly recommend!

Rickey is our new HVAC guy! Came as scheduled to tuneup my system. He was able to find and repair…read moresome issues that would have been very costly (and cold) if not resolved. Rickey communicated every step of the way so there were no surprises or hidden fees. He sent pictures throughout the repair and removed all damaged parts. My system is running great! Thank you Rickey!!

Great service without all the BS. Carlos, the head of the company is very knowledgeable and…read morehonest. As the owner of several rental properties, I've been through the ringer with incompetent and dishonest HVAC companies. Dynamic is the first company to earn my respect and repeat business. It's a company that is looking to build lasting relationships with it's customers. On more than one occasion, Dynamic has saved me money by resolving HVAC issues that other companies claimed require the installation of completely new systems.