They were very professional and handle business with a great attitude. Josh and his crew didn't flinch at me doing quality checks behind them. I am very satisfied with their service. Anyone looking for a thorough cleaning of there A/C system should contact this business. Thanks Will read more

Warning to Homeowners - Deceptive Experience with Air Quality Express (July 3, 2025) On July 3, 2025, a representative named David from Air Quality Express came to my home for a scheduled inspection. He arrived, quickly performed what he called an "inspection," and told me we had mold in our ducts. As a parent of small children, I was immediately concerned for their health and safety, so I agreed to move forward with remediation. While "explaining" the work, I began recording the interaction to share with my husband. David showed me photos he claimed were from my ducts, showing what appeared to be extensive mold. He then told me he had a crew that could be at my house within the hour and quoted me $1,500. Shortly after he left, the weather turned bad--heavy rain began. When the technicians arrived, they sat in their van for over 15 minutes, likely due to the storm. At that point, I decided to reschedule--the weather made it hard to believe they could do the job properly, and I couldn't leave the house with an infant and toddler in such conditions. I called their office, and the representative was kind and professional, assuring me she would coordinate a new time. Then I received a call from David. The tone changed immediately. He was rude, aggressive, and completely unprofessional. When I explained I just wanted to reschedule, he called me a liar and claimed he should have taken 20% of the payment upfront. I was shocked. I was shaking after the call--no one deserves to be treated that way for simply wanting to reschedule during a storm. I informed the technicians that I would not be moving forward, and they left. A few days later, I called a different air duct company. They thoroughly inspected my system and confirmed: There was NO MOLD in any of my ducts. The photos David showed me were not from my home. I had been lied to. Thankfully, I have video proof of David showing me the supposed "mold" photos and quoting the $1,500. I have reported this incident to the Texas Attorney General and my local police department (for my safety because I do not feel safe after the way this man spoke to me) due to the deceptive and unethical conduct. BOTTOM LINE: Air Quality Express tried to scare me into paying for unnecessary services using fake photos and high-pressure tactics. The behavior I experienced--especially from David--was aggressive, dishonest, and highly unprofessional. Beware. Get a second opinion. Record interactions. Don't be afraid to walk away. read more

**Mold, Money, and Missed Opportunities!** I strongly advise against using Air Quality Express for any mold remediation services. After initially hiring them for mold remediation, I paid for the service and was promised a complete job. Unfortunately, I was met with a series of unprofessional and unethical practices from this company. The first red flag occurred during the service when one of their workers unexpectedly told me that I needed to pay an additional $400, even though I had already received a firm quote of $1,525. Naturally, this raised concerns, and I refused to pay the extra charge. I immediately called their office to report them and after confirming with the office that my original quote was the agreed price, I felt uneasy about the integrity of the company. This attempt to charge more than the agreed-upon amount made me question whether the job was actually being done thoroughly. To ensure I wasn't being taken advantage of, I called another mold remediation company for an independent inspection when they left. I did not inform this second company that Air Quality Express had already performed any work, as I wanted their assessment to be completely unbiased. This company took photos and confirmed that mold still remained, and that the work Air Quality Express had promised to complete was not done. I immediately called Air Quality Express to report this and sent an email outlining my concerns. Instead of addressing the issue, they sent the same dishonest crew back to my home, despite my email asking them not to. Reluctantly, I allowed the crew back in, hoping they would take the opportunity to complete the work they had failed to finish. They arrived and said they were there to clean the mold in areas they had previously disregarded. However, after only being in my home for a short time, they said they were done and left without showing me any photos of their work. I requested pictures of the work they just completed and wanted the same angles showing the mold that still remained, I was told that "David" would send them to me. A bit later, I received two photos from David via text, it was not what I had asked for. Instead of photos showing the cleaned mold areas, it was a picture of what appeared to be a spray or some product applied all over, with mold still remaining, rather than the proper cleaning that should have been done. At this point, I called another company to come out and inspect their so-called "fix." This company took photos that Air Quality Express conveniently failed to provide, and those photos showed that the mold was still there. I then had to move forward with hiring another company to complete the work, paying again for the service that Air Quality Express failed to deliver. To add to my frustration, I am now out of pocket twice, and Air Quality Express has failed to offer a refund, even partial. Their excuses for the incomplete work have been both inadequate and unconvincing. This company's practices are unethical and irresponsible. The lack of professionalism, integrity, and customer care is appalling. I have already reported them to the Better Business Bureau (as have others) and will be pursuing further actions to ensure I am reimbursed for the money I spent to fix the incomplete work. I have photos, witness testimony, and recordings to substantiate my claims, and I am taking the next steps to address this situation. ****Updated Review**** - March 27, 2025 Issue was resolved. read more

After the cleaning was done I found most vent covers placed in the wrong rooms. I have spent several hours putting vents in the correct rooms. No attempt was made to put the vents in the correct rooms, painted ones were put on white walls, two were severely bent and rooms that had matched vents did not match. For the amount of money they charged this workmanship is lazy and inadequate. Makes me worry about the overall cleaning if they were this careless. read more

I would never recommend this scam to anyone. They spray painted my ducts after vacuuming the registers and boxes. Yes, the vents were cleaned because they were all removed. They used the pictured spray paint as I noted the can and even got over spray on my walls and floors. I was told they "turn it white" with a sealant but expected more than vacuuming prior. There was visible mold and I never saw the dust coming down from the vacuum Process. There is still visible dust in my ducts. I have a massive headache as I was told I was fine to stay here while the process was happening. No windows or doors were opened until I asked if we could because the AC is off. I never felt like they were doing the proper remediation and now I'm left wondering what they spray painted over and mold will continue to grow. I was shown photos and explained a process that isn't what I believe happened. Photos attached. Last photo is after they left, I swabbed a vent with towel paper so it was white and this is how it came out. I did voice my concern during the process and was assured it was done as described. I don't feel like one should ever have a doubt if their home was properly cleaned or not when dealing with a professional service. I feel like I'll have to hire another company to ensure this service is completed and all mold is removed properly. I had high hopes after all the great reviews but I did not receive a warm and fuzzy service Like others. See pics on Google Review read more

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Didnt like the rep David with pushy attitude but my fault for not getting additional quotes. Told I will recieve before and after pictures. Nope. Just a text with 6 pictures. No info no report not even a thank you. The intake was never cleaned. Funny enough after paying $1925.00, Im now vacuuming it out myself. On a positive note, the guys who came to do the work were professional and nice unlike the rep after he collected the deposit . Im convinced these reviews were paid for. My recommendation get another company read more

Not the most honest people and definitely not honest pricing. They will milk you as much as they can just fyi. House smells like the residue that they sprayed. They said it would go away in 2 hours but it's still here. read more

I found this service through yelp. They were quickest to respond and were able to come out to look at my apt earlier than others. The technician that showed up to I spect I believe was Judah. He was very thorough and walked me through what could be cleaned and how. The pricing was easy to understand and I thought was reasonable. The crew was able to show up the next day to do the work and finished quickly within a couple of hours. David was the lead of the work day crew. He had one assist with him. They completed the cleanup and the proof was when I entered the apartment and no longer smelled heavy cooking grease smell. I think they did a fantastic job. Left the apartment very clean, and smelling a ton better than before. Thanks for being a life saver guys! read more

Air Quality Express - Before clean up mold and bacteria on the coil - Damage Restoration Near Me - Houston, Texas

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Air quality Express came to do a full service HVAC cleaning in my house. I have paid $2200 to have this service. David said that it will take 3-4 hours to to do the service. My family and I decided to leave, after 1 hour David called me back and said they are done. After inspecting what they did, I notice that they did not clean my ac return vent, immediately called him and he stated his team clean it. I have high ceiling throughout my house and completing this service for less than an hour is not convincing. I am convinced they did a short cut . I sent david the picture what they have missed cleaning. I dont trust this company.They will lie to your face and wont take respossibility of their actions. read more

Air Quality Express - David and his team claimed they clean it. They didnt. - Damage Restoration Near Me - Houston, Texas

Such a trash company! This company came out and tore out way more than needed when they found out I had insurance. Very dishonest staff they will call and threaten to put things on your credit in an attempt to push your insurance company to fold. Juda will add credit card charges of "4%" in an attempt to make up for insurance settlements, who charges 4%? It wasn't on any of the other weekly invoices sent to pay with Apple Pay. They show up anytime they feel like it no warning. The workers have moments when they act like they don't understand English so they don't have to deal with things. Stay away from this company I will tell all I know about the unprofessionalism I've experienced working with this company through word of mouth and will head over and explain the same on all social media accounts. Money hungry company that does a disservice to the profession. And once you trash them on Yelp they will really harrass you. I haven't even started social media yet read more

Sky from Air Quality Express came and completed a full system cleaning for both our upstairs and downstairs AC systems, as well as installing a new Solar Attic Vent Fan to help reduce the temperature in our attic space. The team arrived on time and worked incredibly efficiently, completing the work with minimal disruption. It is good to know that our family will be benefiting from clean air and that we should hopefully be seeing reduced electricity bills from a more efficient system. Thanks Sky and team! read more

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Wedid a full system cleaning of our HVAC and air ducts along with install of UV lights in two of our units. Air quality was willing to give a free estimate and showed us pictures of the dust and mold in the system. I had two other bids. Air quality was a bit higher but I liked their approach as they took their time to explain and to answer my questions. They were also very responsive to my texts and emails. In the end I presented them with another bid and they matched it! My service also included a 3 year warranty. If they are in Business which I don't see why they won't be I will surely be calling on them for the warranty checks and would highly recommend them. I also received insurance proof and their business certificate. On the day of service Noam and Dennis spent almost 6 hours to complete the servicing of our two units. Last Friday they came by to run a 3 hour fan cycle that sent Sporicidin through the systems. They were also careful about covering the floors and furniture along with wearing footies as we just had our floors refinished. Thank you Air Quality Express, job well done!! read more

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Sky and his team were thorough and on time. Sky was very transparent and honest from start to finish of the project. He patiently answered all my questions and his team did a thorough job of cleaning out my attic, sealing all the gaps, sanitizing and blowing 14 inches of insulation. My reason for taking out one star is because the job took longer than planned. I would still recommend Sky and his team though read more

Such an amazing service! We just bought our first house and had about one week to take care of some cleaning. My friend recommended to have the ducts cleaned. Our home is pretty big and I know the previous owners had two big dogs who shed. It was pretty necessary for us to have the ducts cleaned. We felt like there was something blocking the airway. I'm so glad we used Air Quality Express. They were able to make it out on schedule, they are taking the necessary steps to keep us all safe during the Coronavirus pandemic ( they made sure to stay at least six feet from us and they never took off their masks while in our property) and on top of that their pricing was clear and up front, there were no surprises. Our final bill was reasonably priced and we are happy with the results. It works so much better now ! Thank you Air Quality Express ! read more

Air Quality Express - Damage Restoration Near Me - Houston, Texas

My parents home is 30+ years old and the air in the home was so stuffy. I found this company on Yelp and I couldn't have been more pleased with the service. Ran the technician came out on a Wednesday, and took pictures in the attic of the air ducts and all the vents. He was so professional and nice and explained everything in great detail to my understanding. The team returned on Friday very promptly and started working. They were very professional and mindful of our home. After completing the job they vacuumed all the areas they were in, which was a nice touch. Overall I was very pleased and noticed a difference as soon as they were done. read more

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The crew did the job they were supposed to do. No complaints there. My dissatisfaction is with upper management. They failed to communicate simple instructions to the crew. The management's customer service is not worth the amount of money we spent. read more

Mordi, the owner, promptly replied to my RFQ. Judah, the technician, was very professional, on-time, and even came out on a Sunday. They respected our house and took extra care to keep the pets inside while they were in and out of the house working. They did a full service, treated for mold, and used organic sanitizers. They also included a 3 year warranty. Undoubtedly they are my new service provider for duct cleaning. Lastly, they offer many other cleaning services such as drain pipe, tile and grout, etc. that I will try them for as well in the future....until then we are "breathing easy!" read more

I called Sam to discuss a mold issue and he was extremely knowledgeable and helpful. He spent quite a bit of time with me over the phone and am most appreciative for the detailed information. read more

Awesome company David and Peter were great very detailed in there findings, they took pictures and did a fantastic job in communicating some areas of concern on my unit. They arrived in the timeframe I was given and David even called me 20 minutes before his arrival to make sure i would be there. Originally I was just going to get a quote and after reviewing my duct work and HVAC Unit with David I decided I was not going to delay in having it done. I highly recommend this service, it is not cheap but when comes to air quality (especially with what's circulating right now) me and my families health is worth delaying a new set of rims for little bit. read more

I called and spoke with Norma, she was very helpful and answered all my questions and concerns. The crew was profesional and prompt. Would recommend. read more

Very professional. The crew came for inspection scenes we had an issue with mold. They checked everything unexplained very good. The price was good compared to the others so we agreed and did the job. Me and my wife very satisfied with the final results, we definitely use this company again! Thank you very much! read more

Overall a good experience and do recommend. We couldn't do our services with them anymore due to our insurance but overall, satisfied.

I am not an expert but I am very happy with the service I received from Air Quality Express. They replaced my air ductwork and did so courteously, efficiently, and reasonably in terms of price. They sent photos of the work done. They were responsive to text messages. Ran was our technician and he did a great dob from what I can tell! Thank you! read more

Air Quality Express Houston provided a quality service that started from the first call I made to request duct cleaning service. Judah the expert was on time and maturely introduced himself and answered several questions that I had before starting the tasks. He treated our home with respect and it's hard to find people who literally care about your personal property. He even offered to perform a free check up on my HVAC units and left everything working superbly. Upon hired Judah was passionate, eager to provide us with the best possible job with the task he had to accomplish. He handled each obstacle with a solution oriented mindset. I'd recommend this company in a heartbeat to family and friends. Thank you for making it an easy and seamless experience! One of the best affordable duct cleaning companies in our locality!! read more

Air Quality Express did an outstanding job on removing old insulation and debris from the attic in our 1950s house, sealing and cleaning the ducts and vents, and installing new insulation. Judah and his work crew took the time necessary to remove the old insulation and bunches and bunches and bunches of old yucky stuff from our attic. They then sanitized the attic and cleaned and sealed the vents and ducts, after which they installed new insulation -- lots of it. Judah answered all of the questions we asked and was quick to act on anything we asked for. We are really happy we hired Air Quality Express to do this work (after years of thinking about getting this project done). read more

I used Air Quality Express for Mold Remediation and Air Duct Cleaning. They followed the mold remediation protocol to the letter. They informed me that if for any reason their work did not pass the test, they will come back to complete whatever was needed. However, the did pass the second mold test. With the Air Duct cleaning, they made sure the work was done properly. In both cases, they tried to use as little chemicals as possible as I asked them to do. For both jobs, I gave them the house keys and let them work. What I liked the most about this company? the feeling that they know what they are doing and that one can trust them. In other words: reliability. read more

These guys are very professional and knowledgeable! They came in removed debris, cleaned and deodorized our attic! I'm a realtor and I recommend Air Quality Express to all my clients. You will not be doing and they are priced right! read more

They are quick in sending out technician to inspect on my problem. The technician, Antonio and his helper were very nice and respectful. They explained and showed me the problems with all the pictures which help me easy to understand, and let me know exactly what they're going to do in step by step. Would recommend this company read more

We found huge mold problem in our utility closet so we got Air Quality Express to come evaluate and their quote was reasonable and Judah explained thoroughly so we decided to go with them. Not only it's the closet that was affected but our whole ac unit and vents were affected. Judah found other affected areas that were hidden and took care of them for no extra charge. They got it taken care of in 3 hrs. The house smells fresh and the utility closet is clean now. Highly recommended. read more

Very quick and professional and on time. I appreciated Leo and would use this service again. Good service and very through and the best quality for the price. Highly recommend if you are in need. read more

Guys showed up on time and did an exceptional job. Made suggestions on sealing the system so it all works better. Really appreciated the before and after pictures taken so I could see progress from beginning to end. Also really appreciated the cleanup after work was completed. A good experience with Air Quality and appreciate their honestly and pricing! read more

My uncle had his house for over 15 years and never had professionals clean his air duct. My cousin and I had been telling him how crucial it is to have it inspected and cleaned however he always ignored it. Until he recently started feeling the air was getting heavier to breathe and our aunt started a real bad allergy, especially when she came home. Anyway, Air Quality Express was recommended to us by a great friend who had a lot of good things to say about them. Oh man, you have no idea the things they pulled out of his air duct. I am not gonna gross anyone out here, and so won't go in detail. All I can say is that now 3 weeks into the cleaned Air duct process by Air Quality Express my aunt's allergy is pretty much completely gone and the air in the house is completely fresh and easy to breathe. Thank goodness we had them do this amazing cleaning job. Thank you, Judah and your amazing crew! read more

Quick and professional! Ran came exactly at the time we made, this is so impressive! They did a quick job and clean my dryer thought. I will contact this company again if I need more maintenance. read more

When the temperature hit 90 degrees here I couldn't wait to turn on my air conditioning. I usually wait until I can't take it any longer to keep price down. This time though when I turned on the air...nothing. Only a slight bit of air came out but not enough to cool down the entire two story home. Immediately I was afraid the unit was broken and I would have to spend hundreds repairing it. Until my brother mentioned it might just be my air ducts. I quickly set out contacting this place that seemed to have great reviews. I set up an appointment for the next day. This company's prices were decent so I decided to check them out. The guys arrived on time which was wonderful, and set to work cleaning the ducts. They had the task done in a timely manner and just like magic the air conditioning worked again! I was over the moon that it only took this small measure to keep my sanity for the summer. The bill was set as quoted and much less than other companies quotes. I couldn't be happier. Thank you Judah for a professional service ! read more

Sam and Danny were very professional and price quote was amazing. I learned so much about my A/C system. It was absolutely disgusting but the technicians were thorough and it only took a few hours for them to clean everything. I will definitely see u guys in the near future and I will refer your service to my family and friends. Thank You!! read more

We're able to meet my schedule and promptly diagnosed and fixed the problem.u CDC c EA 53@@.?

After I posted this review, someone from the company called and asked me to alter or remove it. I found this quite creepy. If I were not in their database, how would they have access to my personal information and phone number? If a company wants to avoid negative reviews, they should act professionally. At this point, if I could give this company less than 1 star, I would. read more