I've worked with this company for years now, and the service has always been outstanding. Their…read morework is consistently top-notch--professional, reliable, and done right the first time. Whether it's routine maintenance or a bigger repair, they always deliver excellent results that I can count on. Recently, when our AC unit started acting up during a heat wave, Sam was the technician who came out. From the moment he arrived, Sam impressed me with his friendly, respectful attitude and clear communication. He took the time to thoroughly diagnose the issue, explained everything in straightforward terms so I understood what was happening, and walked me through the recommended repairs without any upselling pressure. His work was meticulous and efficient--he got our system running perfectly again quickly, and even offered helpful tips on how to maintain it better going forward to avoid future problems. What stands out most is how well this entire team, including Sam, treats customers. They've always been courteous and caring with me and my family, making us feel valued rather than just another service call. Sam truly embodies the company's commitment to quality and customer satisfaction. I wouldn't hesitate to recommend their services to anyone--especially if Sam is available! They're dependable, skilled, and genuinely nice people who stand behind their work. Five stars all the way. Thank you, Sam and the whole team!

5-star experience! Our house was for sale and our furnace stopped working so we were looking for a…read moresolution to get us through the sale of the home. 3 companies unanimously agreed the motor had failed. One suggested replacing the furnace, which was not an expense we wanted to have to undertake, one said he'd inquire about a replacement motor but never got back to us, and Adam at Global Heating and Air saved the day!! For a fair price he ordered a universal motor and installed it, and the entire HVAC now works better than before. Adam was highly communicative throughout the process and what I appreciated most was his effort to find us an effective but least-cost solution. He saved us thousands of dollars by repairing instead of replacing. I would definitely use him again and recommend him.

We had Bob Jensen come out to repair a Fujitsu mini split and service another. The technician was…read moreSage. This was late on a Friday (7/17) afternoon. The first mini split condenser was fried and had signs of a leak. It was over 10 years old. He called Conor, a supervisor, to talk to us about a new unit. We thought given how busy everyone is that it would be weeks before we could get the split replaced. Conor was able to get to our house in about 30 minutes. Sage serviced the second split while Conor was in route. When Conor arrived he went through the options. We needed something soon with the heat we are experiencing. They carry Mitsubishi mini splits. They had a slot for Tuesday 7/21. We had done our research, so we were comfortable acting quickly. Both Conor and Sage listened to our concerns and made us feel like we were in good hands. For the day of installation Jorge and Aaron showed up on time. They were able to remove the old split and install the new one by midafternoon. Very efficient and respectful. They checked the system out, asked if we had any question or concerns. We have a 115-year-old home, and they were careful in our old home. Our experience with Bob Jensen Heating and Air was outstanding, and I do not say that lightly. Sage, Conor, Jorge and Aaron were great. We would highly recommend Bob Jenson to family, friends and neighbors, without a doubt. We ill add that they have 24/7/365 emergency service.

I'm taking the time to update my review so other people don't go through what I went through. I…read moreprefer to post positive reviews and if there's an issue I contact the company to resolve it. In this case, Jensen refuses to make it right. My minisplit stopped working after a Bob Jensen technician did routine maintenance on the unit. Before that visit, the unit was operational. After the visit I got flashing lights on the unit. I Googled the sequence of flashes - they indicated that a thermister cable was malfunctioning or incorrectly installed. When Jensen sent the same technician out, he opened the outside unit. I could see that the thermister cable was pinched in 2 places. The technician cut the cable on either side to splice the cable together for a temporary repair. In order to do this very simple splice, he needed to talk to someone on the phone. That person sounded very frustrated with the technician's inability to understand how to do the splice. The tech asked if he should cut off the plug on one end which would have ruined the possibility of splicing the cable for a temporary repair. He clearly didn't have the most rudimentary knowledge about cables. I left at that point and later the tech told me that the splice was complete, but it didn't fix the problem. In the meantime I had been researching how to buy this cable and ordered it since the tech couldn't tell me anything about Jensen's ability to get one. (Bear in mind that the system is sensitive to changes in resistance and a splice may or may not work, so it's necessary to replace the cable.) It was obvious that the Jensen tech didn't know what he was doing, so I contacted a local AC repairman. We examined the splice done by the Jensen tech. THE JENSEN TECH HAD SPLICED ALL 4 WIRES TOGETHER, SHORTING OUT THE THERMISTER CABLE. The local AC repairman correctly spliced the cable and that cleared the fault code, but he let me know it might not last because of the system's sensitivity to resistance changes. In fact, it only lasted a few days and I paid him to come back out to install the new thermistor cable. The only thing Jensen would pay for was the cost of the new cable and shipping. I am out a considerable amount of money from fixing what Jensen broke. On top of that, Jensen insisted that their techs know how to splice cables and refused to fully compensate me even after I showed them photos of the incompetent splice. Then Jensen sent me a letter saying that having an different AC business do repairs could affect my warranty. This is a lie in California because another AC business can do warranty repairs, assuming the unit is still under warranty. Of course, I no longer trust a Jensen repair tech to work on my system and I want a competent repairman to do preventive and corrective maintenance. Bottom line: Jensen won't offset the cost of another company fixing a problem that Jensen created and that a Jensen technician couldn't repair due to incompetence. Also, although I personally saw the crimped cable, the Jensen tech made sure he took it with him - I've little doubt that the tech knew he messed up, but he can't hide his incompetent cable splice because I have photos of it. On top of all of this the technician repeatedly tried to hard sell me a maintenance agreement after I told him I didn't want one. Bob Jensen is no longer a family-owned business. They are owned by a corporation and when you talk to a representative you're talking to a call center. It's apparent that Jensen, under corporate ownership, no longer prioritizes sending out well-trained technicians. They'd rather send a poorly trained tech who prioritizes selling maintenance agreements and then duck responsibility when one of their tech breaks equipment.

I had a great experience with Airmaxx, especially with their technician Edgar. My AC system was not…read morecooling properly, and Edgar quickly diagnosed the issue, explained what was going on, and got it fixed in a timely and professional manner. Thanks to his knowledge and attention to detail, our home is comfortable again. My family and I can now enjoy our time together without feeling like we're melting! I truly appreciate Edgar's hard work, honesty, and excellent customer service. I highly recommend Airmaxx and especially Edgar for anyone needing AC service.

Dima, the technician working on my AC, is friendly and professional in his work. He explained well…read morethe causes of the my AC reasons not cooling efficiently , provide me with comprehensive repairs options, and bring back my AC to working condition in no time.

I had a great experience with Jason from JPM Heating and Air. Jason took the time to provide quick…read moreand thoughtful guidance over the phone that was incredibly helpful. He was knowledgeable, professional, and, most importantly, transparent about what we might expect and what our options were. It's clear he genuinely cares about helping people, not just making a sale. Based on this interaction alone, I wouldn't hesitate to recommend Jason and his business to anyone looking for honest, reliable HVAC expertise.

The sent a technician quick, fixed the AC, did not price gouge. Would use this company again.read more

I thought Comfort Bro reviews were fake because they were so highly rated…read more Then I got a couple quotes... Their service was great, uniquely offered rebuilding only part of my HVAC that had failed, and was half the price of ASI and Allegiant. Action (sells through Costco) was the only close price to Comfort Bros.

HVAC man came to House and d was super Nice but 6 days later…read morestill waiting for my written estimate On computer promised by days end.. I would not recommend because of poor customer service.Sadly, how do you stay in business? We have hire another El Cajon Very reliable company.

Flexible scheduling, quick turnaround, great price!…read more Samuel was my technician and he is such a wonderful person - helped troubleshoot an issue with the AC unit and thermostat, got the job done quickly! I will definitely use Carter Heating & Air again!

Had a problem with our air conditioner. Call Carter Heat and Air. 2 and a half hours later…read moreproblem fixed and a reasonable price. Samuel the tech a very knowledgeable and nice guy. If you got a heat or air problem call them Kristal will answer a take care of you.

Our firm used Blue Diamond to replace our entire HVAC system and the process was easy and quick! It…read moretook 3 days for them to remove our old system and replace it with a new one. They were efficient and it was worth the cost. Shoutout to Hernan, Oscar, Gilberto, and David for doing the heavy lifting! We were also in contact with Ricky and Charles who made the whole process smooth. Would definitely work with them again!

Brian was awesome giving estimate For new HVAC system.I…read morehave not Figured my plans yet. Highly recommend! Had 6 HVAC guys Come to house for estimates All six promised estimates by days End on computer and only two Included Blue Diamond did so.Also Only two even went to attic to check duct work Blue Diamond was One.

From the beginning Gorgis was quick to respond and answer any questions I had about a mini-split…read moresystem. Gave me a quote over Yelp-- no need to come to the house. When I did have them look at the job site they did not try to upsell me or change the price that was quoted. I loved that! I hired them to install two mini-splits. They communicated with me from the beginning about where they were thinking about installing and how they were going to install to see if I was good with that. After installation they went over how to operate the systems and ensure that I was happy with everything. So glad that we found them. Thank you Gorgis!

I Had Hani GORGIS company install a mini split. When I started using it, it continued to burn out…read morethe outlets because he spliced an ext. cord to connect instead of connecting to my breaker box. I'm not a licensed electrician nor have any knowledge of how this job is suppose to be completed. So after having another electrician look at the job he was shocked to see the fire hazard of how it was connected for power. And mentioned how it was supposed to be connected to the breaker box. And to call them back in to complete the installation job correctly. I was to provide the materials and the technician, Najah Gorgis, was to install the mini split. but instead of explaining what he might need to connect the mini split to the breaker box (which the other electrician who advised me said was suppose to happen) Najah Gorgis asked for an extension cord and wired the unit together hap hazard resulting in outlets burning up when plugged in and causing a potential fire rather than letting me know if additional materials were needed to connect to the breaker box like it's suppose to be. Because of my lack of knowledge in this field, I'm still not sure what all was needed to do the job correctly & safely, but for the record the mini split is only 8 feet from the breaker box and would have gladly ordered or picked up whatever was needed. So in short, if you're looking for a job to be done correctly and safe, these aren't the guys. They don't have your back and will put you at risk for a fire nor will they tell you what is needed to do the job correctly. When I called them back they asked for double the amount of money initially paid for the installation to correct the problem. I'm a single woman and a disabled veteran and it's hard enough surviving in San Diego but I suppose It's a hustle and I fell in it. So not AC for the summer. Choose a better company than these guys if you want a job done safe and correct.