This company truly deserves more than five stars--I'd even give them a 10 star rating. They are consistently there for you whenever you need support. Everyone who works there is professional, friendly, and goes above and beyond to help. The woman who answers the calls is wonderful; she always gets back to you no matter the situation. Overall, it's an exceptional company that others should really take note of. you are the best. Thank you for your outstanding service. read more

Air Fix is awesome!! I had an old model A/C Unit, for which a company charged $250 to replace a $7 part. I found Air Fix on Yelp. John of Air Fix took care of my subsequent A/C issues efficiently and reliably at a significantly lower cost. There's a reason their rating is so great. Their service personnel are professional, knowledgeable, experienced and friendly. Their service fees are a fraction of other companies. John, Eva and others on their staff have been there for years. I highly recommend Air Fix for your A/C issues. read more

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Reached out to Jesse in the evening and got an appointment the next morning, quick response. Manny and Alan got sent and they were fast to get my ac running. Solid team, solid work. 10/10 recommend read more

Affordable prices, wonderful service, excellent personnel and office staff. I highly recommend Air Fix if you're looking for a new air conditioner or just service on your present one they're wonderful. read more

I have been receiving excellent service from Air Fix for three and a half years and I agree 100% with all the comments I have read in their many five star reviews. Rather than repeat them I would like to recount my own experience of honesty and integrity. John installed an AC unit for me early this year and after he finished my fall servicing I asked him when I should schedule the spring servicing of my AC. He answered, the unit will be only one year old and will not require servicing, save yourself some money and I will see you next fall. How refreshing to work with such an honest person and company. Eve provides a first class front office service and she and John are the ultimate caring professionals. I have no hesitation in recommending Air Fix and awarding them five stars. read more

AC died on a Sunday morning. Called Air Fix left a message and they had someone there the very next day. Manny the tech was very nice and professional . I was scheduled for a new AC to be put in on Wednesday but the office called and had a cancellation with the Crain and was able to install it Tuesday. The great thing about this company is they stay in contact with you giving you constant updates. I appreciate that. I highly recommend them, they are very honest and won't try to sell you something you don't need. I'd give them 100 stars!! Thank you to Manny and the entire crew who came out and a special shout out to Eva for continuing to keep me updated via text. read more

Excellent service the best A/C service in Las Vegas. Honest and professional. Recommend them highly read more

Several other company made 2 trips but cannot be fixed, left as nonworking condition for 6 days, Jessie came in at 12PM and left 12:40PM with working condition and also he advise something to prevent future problem. As my experience, he should be top rated. Thank you Jessie! read more

I been doing business with Air Fix for over 10 years. Their service and expertise is second to none.

I still can't say enough good things about the team at Air Fix. Nobody likes having to get their A/C fixed when it's 100+ out but the crew at Air Fix has never disappointed me. Fortunately this time I was in the market for an upgrade this time and not a repair - added a multi zone mini split system for the garage and the kids' play room. Jesse and John showed up on time on my schedule to complete the install and Eva is always a pleasure to deal with - she's always on top of getting estimates and communicating. They did a phenomenal job despite some challenges with how the studs are ran in my home (no fault of theirs) and were able to hang everything exactly where I wanted. The install was very clean and they really made it look easy. They didn't even stop to take a break. I'm super stoked with the equipment and the whole install. The system is super quiet and was pumping out ice cubes. read more

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- They were there within the promised two hour wait window on two occasions! - Both techs were professional and helpful! - The office tried more than once to reach me by text and voicemail! - Would use Air Fix again! read more

Air fix is one of the service companies that I trust explicitly. They are professional and never try to oversell me. I would highly recommend them. read more

I have been using Air Fix since 2012. I have always counted on Jesse and his staff for always being on time and responding very quickly. Air Fix's honesty and integrity is what makes them above all. read more

Once again, Eva was incredibly responsive to my request for service and John was spot on in diagnosing the ac problem we had and fixing it in a pleasant and professional way. Air Fix is a first rate business that you can be confident in. read more

Shout out to Jesse M ! My AC was a mess due to a horrible pre installment from a previous company and he was very knowledgeable and professional with his work. My place is back to being cold and running like new . Thank you Jesse and air fix for providing exceptional service and attention to detail . We appreciate you guys very much . read more

Highly recommend! Let's start off by saying customer service is GREAT! Eva was very helpful in scheduling my appointment and John the Tech was knowledgeable and friendly. He explained everything to me and now I have a better understanding of my A/C unit and feel confident it will keep me comfortable during the hottest summer and coldest winter. Definitely will call for all my future services. read more

Loved Jesse and his crew removed replaced my 26 year old Rudd unit in under 3 hours! He saved me money also got a NV power rebate! Hopefully this new Rudd unit will last another 25...honest hard working family man...i highly recommend read more

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They have always been there , on the spot !! When we've needed them ! Since I've been a customer I've ALWAYS had great service !! I give them an A+ !! read more

5/9 update - I have to say I value customer service more than any brand name on products. What good is a Samsung TV when it breaks and you don't get good Customer Service is the same question you gotta ask about the AC units you buy. I had reservations about going from Carrier to Reem units. But like any brand, you will need service and I've never had any issues having the Air Fix family come out and service the units. I recently had an issue with a bad breaker and this was due to an electric company not properly tightening the screws to the breaker. How do I know that? Because the Air Fix tech, John took the time to show me how warm the breaker was in comparison to my other breakers, showed me it was loose by tightening the screws and showed me how many amps were being drawn from that breaker. That's customer service when they leave and you're super knowledgeable. My initial review stated how I missed my carrier units because they drew more power. After air fix installed a fan by the unit to push the air harder we were back in business. They go the extra mile and if you look at my other reviews only the super customer service oriented touch my 5 star level. Bravo Air Fix! I'm glad I choose you over the others! read more

Air Fix is the most professional, knowledgeable and friendly HVAC company in the Las Vegas/Henderson area! They have not only stepped in when various incompetent companies have not only failed to diagnose and/or to repair problems, we also call them for our seasonal heating and air conditioning inspections/tune-ups. Jesse and Joe never fail to demonstrate their professionalism and expertise. They are able to diagnose and repair problems in a very timely manner. A big THANK YOU to them, and to Eva, who is a very pleasant and understanding person. She coordinates the communication between us and the Techs in a very compassionate manner. We were recently without heat for 13 days, while another company was trying to tell us that our problem required an electrician, and an extensive amount of repairs. Air Fix stepped in.. Diagnosed the problem and repaired it! We are very grateful to them! read more

Awoke to find our air conditioning was not working and called Air Fix to leave a message, as it was early and before they opened, but was surprised to find someone answered the phone. They scheduled a technician (Jean) to come out later that morning and he diagnosed the problem and made the needed repairs in an efficient and expert manner. I could not have been happier with the way the work was performed. Jean was extremely respectful of our property and kept me informed of what he was doing and why and didn't get frustrated with all the questions I asked. He thoroughly explained the cost of the repairs and I found them to be extremely reasonable and a great value. Based on this experience I can state with conviction that Air Fix is an honest company that will professionally take care of client needs. read more

This is the second time we used Air Fix to replace my second ac unit that died. They were responsive and did everything they could to expedite the process to get cool air flowing again. As you all know August's heat is torturous without the ac. Couldn't be happier! Highly recommend Air Fix; worth every penny. read more

The installes are amazing! However, it's difficult to get in touch with the office. So, in that respect they need better customer service. No one answers the phone and when they get back to you it's via text or email. People want to talk to someone, they have questions, they don't want to text or email back and forth. Poor office management. They need to hire someone who can answer the phone. Good customer service starts when you call a business to get information. I wonder how many customers have passed them by because of this problem? Three stars because Of the poor office management, five stars for the installers. It's the office that's the problem. read more

Jesse and his team are amazing! My AC was old and finally gave up and left us without cooling. After getting several ridiculous quotes from companies trying to sell me everything I called AirFix. Jesse diagnosed the issue and upgraded my Condenser unit. They replaced my whole condenser the next day and it took them less than an hour! I would recommend AirFix because of their professional, prompt and courteous service! read more

Live in the same house over six years and as of today we have really cold air. THANK YOU Awesome service

Heaven Sent. I've had my share of many different hvac companies coming to my home throughout the valley and many well just blow. Me and my partner have an older home, and have had issues with our hvac for the past 2 years and have turned to our warranty company continuously. Each company they've sent, it's the same scenario. Book me in, investigate, order parts and re-schedule again and again. They spend less than 10 minutes poking around and leave, every single time. February 2019, it was cold as hell. It snowed, a lot. Than the heater goes out (((fingers on temples))). Now I usually run warm, and don't mind the cold but chillin in the living room with a space heater was not fun. We call our warranty company First American they assign another blah company and run the same game on us. This time worse they tell us we have a missing fuse in our hvac unit and this voids any service beyond there control. Long story short..we argue and they agree to second opinion and send Air Fix. I was spilling negative vibes before they came but little by little Air Fix showed us how professional they were. I got to schedule within hours of my call, email and text correspondence I know what?! Our technician was Carlos G. He is an angel. He listened to our frustration, walked us through what was going on, addressed the issue and get this fixed our heater!! He didn't have to, but he diligently spent hours in our home to make sure he completed his job. We are so grateful, and super apologize for posting this late but Carlos your amazing and Air Fix you'll be our go to whenever we need any sort of service for our hvac unit thank you! read more

I recently had my A/C Fixed they were, fast, reliable and on time.... Thank you Air Fix and staff for your honest and dependable work. We are very happy with your service and will recommend you to our family and friends. read more

Okay I had them come out in April to replace my A/C. Because of the nature of the service, I decided to give it a couple of months to make CERTAIN that nothing went wrong with the installation before I posted my review. I mean nothing tests an A/C unit like a Las Vegas summer, right? So far, so great. I mean they came in UNDER the quotes from other A/C companies in town, kept in touch with me while I waited for my unit to arrived and were VERY accommodating with my schedule for the install. Eva is at the top of her game in terms of keeping us customers in the loop and the installation guys went above and beyond (they could have blamed my building maintenance guy but instead fixed the issue themselves) and if I could give them six stars, I would. #ACrockstars read more

John is amazing!!! Dealing with our home warranty company was an absolute nightmare, but through it all John was patient and friendly and helpful. The front office was quick to respond, answered my million questions kindly and thoroughly. I would 10/10 use this company again! read more

My husband made the initial contact, but I was there during the installation. AirFix did not dissapoint. Joe and John were detailed and we were very satisfied with the job they did. We had both our AC and Furnace replaced, as well as the ducts cleaned. They were sure to let us know what steps they were taking and kept us fully informed during the installation and cleaning. I really appreciated knowing what they were doing. I can't reccomend them enough. We will be sure to tell our family and friends about your great service. Thank you AirFix! read more

Customer service is very poor as they refused to answer phone calls or return calls, only continued via text despite being asked to return calls. Refused to allow us to speak with management about a claim in process. However, finally after they allowed a second tech to assist us, JESSE, GREAT service by him, very informative & FINALLY helpful!! Thank you Jesse! read more

I called in a claim to my home warranty company (Fidelity Home Warranty) for my air conditioner making a very loud noise and was assigned Air Fix. After checking out the Yelp reviews on Air Fix I at first thought they were too good to be true. But Jessie came out and it was an easy fix, just needed to replace a wire, and he was done in a matter of minutes. And I didn't have to pay anything additional, only the fee to Fidelity to file the claim. He was extremely pleasant, arrived on time and is evidently a very honest person as he could have told me other things that needed repairing and I would have not known better. I am sold on Air Fix and on Jessie. I will definitely want to use them in the future. I also am pleased with Fidelity, as I've had them for a year now and have called in claims three times and each time have been sent repair companies that were honest. read more

They were able to schedule the same day to repair A/C unit .Corrected an issue with two year service agreement and scheduled my first service for April. John the service tech is honest and seem to go the extra mile to try to get things done. read more

Part of my heating system had developed a leak. Called several companies who asked me to take pictures then recommended installing a new water heater when in fact it was not water heater related. The folks at AirFix showed up several hours after calling to give an estimate. Technician instantly knew he had a spare part in stock and fixed it within half an hour. Even provided options to save money. What more can you ask for if you are a customer? Great service, honesty and quick to boot. Customer for life. read more

I called Air Fix for a quote for a Mitsubishi Mini-Split a/c unit. What a great experience. John came out for an estimate the same day I contacted them. John was extremely knowledgeable, friendly, and knew exactly what I needed. The price was the lowest bid, by far. Installation was completed within the week. I highly recommend Air Fix for your a/c needs. read more

Air Fix and in particular Joe with Air Fix have been a godsend. Extremely fast and friendly service even when provided through the slow acting cog of a home warranty company. read more

Jessie is the best!!! I had to call another 24hr contractor when my unit died at 100 degrees at 9pm and they showed up at 11pm and told me my unit was frozen and I needed a whole new system for 11k so I called Jessie in the morning and he was there in 1 hr. He said I only needed the compressor. It cost me 4600 and I am finally cool again with a 10 yr warranty. He is the most honest man and saved me. I would highly recommend AirFix. 5***** read more

These guys are awesome! I love their honesty, hard work and great customer service. Sadly, this is hard to find nowadays. We went through 4 other air conditioning companies!! 4!! They all said they couldn't see the problem. I think it's probably because it was a long, TEDIOUS job. The AC unit is in the attic and it was a real hassle. The delay was mostly with our homeowners insurance company but fortunately everything fell into place and our AC is fixed. As soon as everything was authorized they went straight to work. I can't thank them enough! I highly recommend these guys! read more

I had at home buyers warranty and my heating air conditioning unit went out so this company was the one that replaced my unit. I had to pay $1400 as to get the crane to put it up and everything in an extra 300 to keep away the pigeons shields. The air condition works great but now that it's cold out the heat no longer works it keeps going on and off on and off so it's a brand new unit less than a year. Old Lenox will cover the part, but they won't cover the service so I was told by other companies that anybody that installs a heating and air-conditioning unit should at least cover some part of service up to a year. This company wants to charge me $1700 to come out because they're saying I have a bad part in a brand new heating and air condition unit. They apparently won't cover the labor because when they installed it I was under a home buyers warranty. What does that have to do with anything? I still paid them some money somebody paid the money. read more

Our heater went out on Thursday night when the temperature fell to about 35 degrees. We called Air Fix on Friday and we're advised they had a full schedule for Friday but they would be out Saturday. They did say that if something came available they would call us. Luckily for us they had an opening and came out to check on the heater on Friday. They were here for about an hour, charged a reasonable price and were gone. John was the technician and he was extremely professional and helpful. Would totally recommend this company to anybody. read more