We had an excellent experience with H-Town AC & Plumbing. After reaching out on Yelp, Mark, the…read moreowner, immediately contacted us, which really stood out. That level of responsiveness and customer care is rare. Jesus was the technician who came out, and he was exceptional. He was extremely transparent and showed us the capacitor readings beforehand which it was at 0, confirming it was completely dead. After replacing it, he walked us through everything step by step to make sure it was done correctly. We're very picky about who we let work on our home, and Jesus was professional, patient, and thorough. We've owned multiple homes and dealt with our fair share of tradespeople, and H-Town AC & Plumbing is truly at the top. From Mark's quick response to Jesus's excellent workmanship, the entire experience was top-tier. Other companies should model their customer service after them. Highly recommend.

Incredible company and thank you Fabian for coordinating everything to get fixed. Initially…read morecontacted them for a straight up AC fix and it just so happened it was connected with the plumbing and so they had someone out the very next day to fix it all. Very professional and comprehensive work. Will do business again for sure.

I had two brand new air conditioners installed by this company. One and a half years in they are…read morelooking to charge me $1,000 for a failed part. They said the part is covered by the manufacturer warranty but the labor and the refrigerant is not. The average cost with some google suggests the replacement for a TXV should cost between $185 to $750. Not only are they not standing by their work, they are looking to make a quick buck even after collecting upwards of $20k from me for my air conditioners. I regret ever letting this company do new units in my home. Clearly they do not stand by their work.

To add insult to injury after a hurricane, my vet started blowing hot air in 3 rooms. Alliance…read moreresponded immediately and came out the next day. The tech was very nice and checked everything out. He explained the issue was self induced...our filter was too thick...bless him for saying it with a straight face. He made a recommendation on which filter to get and we've had cool air circulating ever since! Great company and would call again!

I had Air Systems Texas come out, Was on Time very nice TEC. They will call you. to let you know…read morethere on the way! Found the Problem fast and Gave us A Quote, price was Fare, Had Repairs completed! Has been a couple of week now, Ac is working Great. Thank Y'all

We've had issues with our upstairs AC system for a few years. Every Spring (for the past 4-5 years)…read morewe needed a freon recharge, which would last until the next Spring. During our recent February heat wave, the system failed again. Matt (owner) and Matt came out to evaluate and repair it. But the 18 year old system was at the point of repair it now and maybe again in the next year or so, or replace it. I decided to go with a full system replacement (AC & furnace). The American Standard system we had worked great (for 18 years) so we replaced it with the newest version. The crew arrived on the appointed date and time and went right to work. I was impressed that they placed drop cloths on the stairs and on the hallway to the attic ladder. They went right to work and 5 hours later Matt was giving me a walk thru to make sure everything was done to my satisfaction. It is. We've had a few cold and hot days recently so I was able to test the furnace and AC system. Everything works like it should. I will use Air Systems Texas for maintenance and when the other system is ready to be replaced. I'd recommend Air Systems Texas to my neighbors.

Absolutely recommend!!!…read more I rarely do reviews that aren't restaurants but Richmond's Air was so great I think it's important that people know what the experience is like. First: Competitors I got several estimates - My home warranty's contractor, Home Depot/ARS, a friend's husband, and Richmond's Air. Richmond's Air was the most reasonable price among all estimates, even the friend! He also took less than 30 minutes to take a look and give me an estimate. Home Depot was here for hours and gave me a presentation and ultimately an unbelievably high price which they later slashed by $4k when I said I wouldn't choose them. Still too high, also weird that they were gonna charge $4k extra? Second: Communication/Punctuality James told me a reasonable window of time that the team would arrive and also when they'd complete the job. They gave me a call beforehand to let me know they were running a little late, regardless the job was done on time (same day). They replaced everything but my furnace. Finally: Service The team was friendly and explained anything I asked about and even helped me install my new thermostat. They put a drop cloth down from the front door to the AC and left minimal dust or mess. They also gave me the manuals for the equipment as well as told me about the 10 year warranty. This was all a month ago and my AC has been working perfectly since and air quality reads way cleaner than when I moved in. Dealing with a broken AC in Houston is horrible and I highly recommend reaching out to Richmond's Air instead of wasting time shopping for multiple other quotes. Maybe get one other one and compare, you'll see the difference. Price, service, and quality were great. Would definitely call again for my next home.

I called Richmond's Air on Saturday morning because I was concerned that my AC unit was not cooling…read moreproperly. The representative was very helpful and quickly scheduled a technician to come out the same day at 12:00 PM, which I really appreciated. Tiffany Minnix actually arrived earlier than expected, which was a pleasant surprise. Tiffany was professional, friendly, and extremely knowledgeable and took the time to carefully inspect the unit, and made sure I understood the situation. Tiffany provided excellent service and made the entire process easy and stress-free. Tiffany professionalism, punctuality, and attention to detail truly stood out. It is rare to find technicians who are both skilled and customer-focused, and Tiffany delivered on both. I highly recommend Richmond's Air, and especially Tiffany Minnix, to anyone needing reliable and trustworthy HVAC service. Thank you for the outstanding experience.

I've been a fan and customer of Spears for years now. The integrity with which they operate is why…read moreI keep coming back. Steve is involved in nearly all customer transactions. The office staff's communication, scheduling and follow up is on point. All of the technicians that have come out and done work - unit maintenance, roof vent installation, and most recently unit replacement have all been top notch - letting me shoulder surf, ask questions, and learn a bit each time. Very professional and courteous from end to end. I highly recommend Spears. This was a 2 day turn around unit replacement with a more efficient and compact Carrier model. Steve game me options, details and no sales pressure. The team got us cooled back down before it got really hot out!

Super impressed! New A/C install at a great price. Steve spent quite a bit of time explaining all…read moreof my options. The men who installed the system were very considerate and I honestly cannot say enough about the entire experience!

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

So happy we called Cool It Air! I wish more businesses were like this. I had several other…read morecompanies who wanted to charge me over $12,000+ for a new ac system. The tech came out and diagnosed our problem and replaced a part and our ac was working that same night. Thank you Yelpers! Give this business a call. Trust the reviews. Will call for all my future ac problems and recommend this to other family and friends.

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Our dishwasher stopped working and it wasn't any of the obvious electrical issues we could fix…read moreourselves. I called Jorge and he was able to come out the next day and assess the issue. He gave us the pros and cons of fixing the dishwasher vs buying a new one. He was upfront about the cost of labor and the replacement part, and was able to come back the next day and fix our dishwasher. It's working as it should and we know who we will call for the next appliance repair job we have. Highly recommended!

Spencer and Alec were the crew that came in and installed 3 new ceiling fans, swapped out another…read moreand relocated and installed a new light fixture in the dining room. Excellent workmanship, very polite and courteous. They were neat while working and clean up afterwards. They showed up on time and came in at estimate. Very pleased with them. Terrific value and quality of work.

Start off they do t even deserve a one star, they charged my daughter which is a disabled veteran…read more1842.00 to run tow pipes and run a tube through the roof, found out they wanted $900.00 dollars hired another plumbing said they ripped us off it should of been a $400.00 job. This other plumbing company said it was unreal what they did to my daughter and the pipes under house had mutable leaks. They should have done a better job before the ripped her off. Please don't use this company they r money hungry. Contact me for more info this place is horrible

We have used their service in the 249 area of Houston in order to improve our cooling during the…read moreHouston hot summer months. Their technicians have helped us keep our unit working well. It was one of Ruben's team members that came over and recommended the proper protocol in order to have the most efficient HVAc.

I had Ruben (a guy with knee problem and a limp) come over to check a condo HVAC. He suggested a…read moretakedown of the entire system from the ceiling to determine if there was a Freon leak (found none, but charged me $500 without a receipt). He then proceeded to the roof (where the compressor is) and determined that the capacitor is bad (changed). He also said that there is a leak, as the Freon was empty. We had set the next day for his next visit to fill the system with Freon and add a dye (a leak detector), but did not show up after multiple calls. Got a different company for a recheck. The Freon was full, and there was a fuse removal/disconnect (in the control box next to the compressor) that was obviously done by Ruben (no one touched the system since the original installation). And guess what: the system fired up once the fuse was connected, and started cooling like a charm. In summary: Ruben obviously tampered with the power supply to make it look as if the system was dead. There was no need for take down of the coil cover to check for leaks, there was no leak, and the Freon was full. The guy is a liar and a fraud. Don't let him get close to your house. If there was an option for negative stars, I would give him - minus 10.

Daryl and Jenn are local they live here, so many ac companies to pick from I don't have to deal…read morewith that, once you have tried the rest, then you get the best it's never the same!! Affordable, professional abs shows up when they say they will. That is getting surprisingly rare to be honest. Very active in the community too. Best choice! The heat will kill you why suffer?

Amazingly quick response each time we have had a challenge with our cooling system. Reliable and…read moreprofessional. Dave was super knowledgeable and saved the day for our home!!!