Shopped around trying to find prices to swap a hub over to another rim, and got the best price…read morehere! Out of the 6 bike shops I called, they gave me the best quote. When I actually went in, they gave me the time of day to help me find the parts that worked best for me. I've been to other bike shops where I have questioned the work done, the price they charged, or both! But I never walked out of this place with that kind of feeling. It's nice to feel like I have a shop I can go to that I could trust. I would rather drive extra to come here than visit my local bike shops. I'll be back, I have a lot of bikes...

I brought in my daughter's bike to fix a chain and my son's strider bike to replace bearings…read more Everything felt good, local mom and pop, every seemed knowledgeable and friendly. I asked the employee if it made sense to perform any of the fixes (aka is it going to cost more to fix than buy a new bike) and he said likely. On the spot, he fixed my daughter's chain and said it would be $8.50, amazing. He then looked at my son's strider bike and said that the bearings would need to be replaced and that he would look for the part and call me when it was ready. He told me it would cost parts ($8-9 dollars / bearing) + labor. Given that he fixed my daughter's bike for less than $10, this sounded reasonable. This is partially my mistake, I should've asked him how much the labor was going to cost. I went home, got the call to pick everything up. I was shocked to be quoted $80ish dollars for the strider bike: ~$30ish for 3 bearings and $40ish for the labor. A brand new strider bike costs $80. It would have been nice to have been informed how much the work was going to cost. I ending up paying more to fix a old strider bike than it would have cost to buy a brand new one. Not the best experience.

Wow where to start Joe provided excellent and professional customer service! He answered all of my…read morequestions with such patience that's very rare to experience that these days. I was looking for a e bike for the first time and he managed to send me pictures with details since I live in Riverside county. Joe made the transaction smooth over the phone and the following day he delivered my boyfriend the bike. He has my business and will be back for more!

Great customer service great communication. They did the job fast. Got my son a new caliper for…read morehis emoto bike. Definitely will be coming back for future service. Joe and his team is amazing. Thank you guys.

I had an incredible experience at Bicycle Pit Stop! Armen was very helpful and knowledgeable with a…read morevery keen eye for details. He is very meticulous and thorough with his work and treated my bike with extreme care. He offers thoughtful suggestions for upgrades and solutions for all problems I had. I would recommend his work to anyone looking to overhaul their bike old or new. My bike came back in amazing condition better than brand new. The location Is tucked away in a safe and secure location inside of a mechanic's shop. I recommend calling or reaching out in advance prior to making you visit as it works similar to an appointment. I was blown away by how immaculate the work he performed was and my bike has never performed better. Please do yourself a favor and stop by if you are passionate about cycling and need a good trustworthy bike mechanic!

Armens attention to detail is second to none. As someone who's fairly new to cycling, he guided me…read morethrough the process of a full assembly and made sure to take care extra care of my bike. If you're looking for quality work and someone who will care for your bike as if it were their own, you've come to the right place!

I took my ebike into TrailHead to have the brakes changed and regular maintenance done. I felt good…read moreabout TrailHead bike shop as soon as I entered. Esteban met me as I walked in. I talked with him about what I needed done and he reassured me that it would be taken care of and if anything additional was needed they would call me. I went and picked up my bike when it was finished. My bike felt brand spanking new again. All that was expected was done. Nothing else I could ask for. I was so very happy. Thank you TrailHead Bike Shop, very much appreciate all the work that was done. This will be my go to bike shop for all my needs. Again, thank you!

This shop is legit. I've riding Mountain bikes since 2002 and been to many shops for my bikes work,…read moreand service. I came here from a good friend Peter recommendation to pay a visit to Trail Head and speak to Esteban. Boy what a great experience and I'm glad I did. Esteban helped me with my suspension setup and also serviced my bike after a 2 week Whistler Trip. He gave my Glory a tune up, change the pads, changed my tires, and even replaced a Rear Shock Spring for me, and slapped in a new chain. Although I brought some parts, especially some spare Assegai tires I've had for sometime, Esteban will tell you what works, and his recommendations which makes things better to understand and why. I picked up my bike super clean and ready to rock again. Trail Head Bike Shop and Esteban is my go to shop now for all my bikes and services! Thank you Esteban!

I have been coming to these good guys and good mechanics for years, they always go above and beyond…read more, always do it right and precise, really high quality work. They are fast as well, always so professional, that nice touch, they care about us customers more than just a paycheck, it shows and you can feel it, genuine.

I brought my e-bike to Empire last week after only servicing it myself since I bought it four years…read moreago, and everything went wonderfully. It needed desperate attention with the brake pads, cables, chain, and cassette, and Rene serviced them all wonderfully! He charges an extremely fair price. Although though he warned me prior to checkout that the shop doesn't specialize in e-bike repairs, my e-bike is working at maximum speed again. I have nothing but gratitude for Rene, the shop and its employees for helping me get my bike back in working order. Thanks a million Empire Bike Shop!

This is the only time I've been compelled to write a yelp review…read more I recently purchased some new caliper brakes for my bike. Upon installation I noted that my brake cables and cable housing needed to be replaced. I can do this myself and have many times before. I usually do my own bike maintenance, and have for years, unless it's something I don't have the tools or knowledge to fix. In this case I simply didn't want to be bothered ordering cables and housing and decided to take it to have done. First impression of the shop is grimey, cluttered and disorganized. I explained what I wanted done and the proprietor quoted me a reasonable price and gave me a reasonable time frame for the work to be done. Everything seems great so far. I arrive for pick up, first thing I notice is that my bike is in the center of a bike sandwich leaning against one of the walls. Concern.gif. He removes it none too gently. Cable has been replaced, I note that the rear cable adjuster is in the maximum position that you would use to tighten the cable. I begin to spin the adjuster to check cable tension when the proprietor tells me vehemently to not touch it. I wonder why, explain this is the cable tension adjuster and I'm adjusting it. He again tells me not to touch it. I actuate the (also new) brake lever, and it feels spongy, not crisp, and doesn't fully spring back into place. I voice my concerns at which point he squeezes the brakes a couple of times and tells me it's fine. It is not. I again reach for the adjuster and he again tells me not to touch it, his voice raising, saying it twice. I think that I'll just have to take it elsewhere, thank him and leave. Outside I examine his "work," more closely and note that the cable tension adjuster is non functional, and that now there is half of an internal component of the tensioner, a washer?, protruding from the new caliper brake. I attempt to adjust the tensioner. It is non functional. I return into the shop and point out the damage, and demonstrate the tensioner does not work. He again says not to touch it. I explain that it is designed to be touched, it is for adjustments. He tells me he does not see the washer, which is believable as he's quite old, and that he didn't touch that part, yet he would have had to when installing the cable. I'm getting upset at this point, another customer waiting for service overhears this exchange and decides against this shop, telling me "Sorry, bro," as he wisely wheeled his bike out and presumably to a better shop. That was my experience, lesson learned. Sometimes you can judge a book by it's cover. My only thought now is that I hope my rear caliper isn't permanently damaged. Addendum: also noted some fresh cosmetic damage as well.

Brian helped me tune up a bike for my daughter. Great tune up price and good work. He is an old…read moreAsian man with ok English. Just speak slowly and he will understand you and give you awesome service. They have used and new bikes too. Nice little shop!

Came in again because I didn't understand why I wasn't able to remove the front wheel. I thought it…read morewas because I chose to have my front tire replaced with something a little wider. They were able to explain to me why and fixed it on the spot. They showed me that the brake levers needed to be loosened, which was tightened during the tune up, and it was that simple. The service here is above and beyond in all aspects.

Bought a cheap off brand road bike from this place because no one has any real brand bikes Fuji and…read moreGiant in stock. After a month the bike chain fell off and the shiftier wasn't working well, took it back he put the chain back and did something, I test road it around before left, got home for a ride and shifter was messing up and chain fell off.

I've been going to Velo Bicycles for over five years, and I keep coming back because I genuinely…read moretrust them. Their work has always been honest and reliable, and that goes a long way. Most recently, Michael helped me with a repair and was knowledgeable, professional, and easy to work with. Vicktor has helped me in the past as well--he's always been reliable and knows his stuff. Matt has also been great when something needed extra attention and problem‑solving. That consistency and trust are exactly why I've stayed a customer all these years.

The best shop in town by a mile, many many miles. I ride quite often whether in the mountain or on…read morethe road, I only trust velo when it comes to servicing my bikes. The knowledge is unsurpassed. Attention to detail unmatched. You have fun and dirty it up, take it to velo they clean it up.

The goats no cap. Excellent service friendly people and rad gear. What more could you want?read more

This shop is a neighborhood staple and great for the cycling community, but man, I went in last…read moreweekday, to pick up a few items and sadly didn't have the best experience. I know this shop has a bit of that "cool kids" energy, and sometimes there can be an air of judgment. I rode in on my road bike, which is a nicer bike (Pinarello Dogma) and almost immediately felt that vibe. There was a guy working there he was tall, British I believe and he was way too troll-y and sarcastic with his responses. I don't know him like that, and I was simply trying to ask a few questions and pick up some items. A little joking around is totally fine, but when you don't know someone, there's a line where it stops feeling playful and just comes across as condescending. It was disappointing because in the past, everyone there has always seemed nice, helpful, and chill. I genuinely like having this shop in the neighborhood and want to support local cycling shops, which is why this interaction stood out enough for me to mention it.

The guys at this shop are great. Every time i come in, im greeted at the door. Everyone is always…read moreso helpful. I never get the vibe they're trying to sell me on anything. They do a great job listening and offering great advice. Their prices are fair and have a great selection.

Great bike shop. I brought my son's 16inch bike in to see if we could add a kickstand that is tough…read moreat this size bike. I brought in another bike that needed a new tire and tube and the bike mechanic replaced that pretty quickly. My son came away with new bar grips and was super happy. All and all if you need your bike tuned up or are in the a market for a bike this is the spot!