Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

Family owned. Super helpful. Always clean. Always secure. You really couldn't ask for more. And to…read moretop it all off, Jo is the friendliest. Anytime I'll need a storage unit in the area I check with them first.

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Love this storage facility. Both Tony and Mary were very professional, efficient and helpful. The…read morefacility is very clean and seems safe and secure. The prices of storage are on the climb everywhere and their rates might be a little bit more than some other places nearby but after visiting other facilities, it was clear that you get what you pay for.

Great place nice staff would store again. I lived in Cave Creek but used this location as it was…read moremore than 50% less than other locations. This was a drive for me but the place is nice and clean and so is surrounding area. Highly recommend.

These guys gouge their customers. I had a bill come due this morning-morning of the payment with a…read more$20 rate increase! We need a state agency to keep these greedy turkeys in check! They've just raised the rate on me for the last time!

I was very pleased with my experience in renting a storage unit with Linda. She made it seamless…read moreand it was a pleasure dealing with her. The unit is clean and easy to access. Whoever it is who is dissing them should be ashamed!

Do not rent here, very bad service. Employees without training or they do not know what to do, when…read moreI signed the services they told something differently that when I left. When I left I signed all documents but they lost these. Manager do not know what to do, always excused with the phrase that "he will contact the district manager". Several phone calls without answer, then manager was suppose to call me back and never called

I was paying. $140 per month for a 10x10. They didn't honor the online rate, then raised the price…read moreto $225 after 3 months with no notice, email, or anything. This place is a scam do not rent here.

This place is horrible. We signed up for a 10x10 unit on the 2nd floor and started at a monthly…read moreprice of roughly $50.. then all of sudden they changed it to $150 "due to market changes" and as of this month changed it to $228.. all without notice! What's worse is that their online rate is $133 (normal rate) and $88 for a web rate! 100% do not recommend! They are scammers!

Do NOT ever call extra space and request a REAL person to speak to. It took me 4:37 to get past…read moreher. When I finally reached a live person I informed her I was currently renting at another Extra Space location further from my home and their location was much closer. I requested a price quote for the exact same size unit and they quoted me twice as much... Seriously... TWICE as much as I am currently paying at another Extra Space Storage unit. Do yourself a favor... if you want the aggravation of speaking with AI and WANT to oar double the price for the same priced storage unit then by all means... call Extra Space Storage

I have been a customer for over a year. The facility is very bright and clean always. With the…read morerequired gate code for in and out, I know that my items are safe there. I stopped by the office with a billing question this week. A HUGE shoutout to the office manager, Star, for assisting me several times in a week and being patient with me. She is truly a superstar!

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

We had a storage unit here for 9 Year's. We moved-out-of-state and wasn't able to come back to get…read moreour belongings, but we really loved renting our unit with Floyd and Nadia. They have been exceptional throughout the year's, and our belongings were in tact, no bug's and no dust. I'm really going to miss renting here, it was so emotional having to leave knowing that Floyd and Nadia were so sweet for so long.