Back in December I decided I needed a new car. I had my Nissan Altima since 2018, and I wanted to…read morego from a car to a new SUV. I was going to keep my car, just wanted a second one. I wanted an SUV because it's easier to deal with the winter weather and also needed the trunk space for both shopping trips and whenever I needed to put in my families bags for vacations. I came to Tom Ahl because a couple of friends recommended that I go here. The car shopping experience was unexceptional. I just didn't feel like the salesman was that interested in selling me a vehicle or making a deal. I wanted a new car and was shown a several year old buick. The price was rather high for that. I just wasn't feeling it and went to another dealership nearby and bought a new suv. I got to say I was a bit disappointed.

We are on our second GMC truck from Alec Brown at Tom Ahl. We drove about 600 miles to pick up our…read morefirst truck and because it was such a great experience we did it again. Smooth and fair transactions. We'd definitely do it again. My husband and I have purchased many many vehicles over the years and this dealership is a pretty special place.

I worked with Bill and Jared. Bill is the father and you can tell he raised Jared right. They both…read morewere so helpful and I bought a 2011 Honda CR-V. I had a 2001 CR-V and had her for 21years. Then she got totaled. I knew I wanted another CR-V because they r wonderful vehicles. if u want the best treatment buy ur vehicle here. Thanks again Bill and Jared. You're the best!

It's rare to find a car dealership/salesperson that is straightforward, honest, easy going,…read moreefficient, personable, knowledgeable, helpful and a joy to work with. Jared was all of these things. My son and I were super impressed with the employees and the entire smooth transaction. They treated us as a valued customer for sure. I highly recommend and would prefer to deal with the exclusively in the future for all my vehicle needs.

Bought a 2007 Ford Focus 6 years ago, and it is still running great! Just your usual maintenance,…read morebut other than that, no problems!

Ive bought several cars from Joe at suburban motors in Lima. I can't say enough about what an…read morehonest and stand up guy he is. i and my family look forward to many more years of continued business

5 stars!! Stacy is an angel and we cannot say enough positives! We were in need of a Honda rental…read moredue to our van having issues right as we were headed to our first OSU football game. The kindness, promptness and attention to detail was exceptional! Everything was smooth and fast. If you need any type of car service in Lima, White's is the place hands down. We were treated like family by all of the employees. Thank you White's!

i've had my 21 Honda Odyssey in for service multiple times. The team is always very kind and…read moreprofessional. The work they do is good. It's a dealership, so you do pay dealer prices.

My prior reviews were about my experience with the service department. I recently bought a new car…read morehere, i can say the sales experience is also top notch. I previously went to a different dealership to buy a new suv and was not treated the way I expected and i think they were trying to overcharge me for a USED suv, when I was on the market for a new one. I walked into Reineke Nissan and fell in love with a beauty. It was a new Nissan Rouge Rock Creek Edition. The salesman showed me around and other SUVs, but oh wow this one just grabbed my heart. I got it for a great price, cheaper than the other place's used SUV. The salesman was great, he was patient. Loved the entire experience and especially love my new vehicle!

Review for Reineke Nissan of Lima (2021 Jeep Grand Cherokee Purchase)…read more I purchased a 2021 Jeep Grand Cherokee from Reineke Nissan in Lima and have had nothing but trouble since. A few months after purchase, the start-stop light came on, followed shortly by a dead battery. I replaced the battery myself, and then the traction control and ABS lights came on. I brought the vehicle in to be serviced under my extended warranty, expecting the issues to be resolved. I spent the entire morning at the dealership while they claimed to perform repairs. I was told nothing was covered under the warranty, but the service advisor charged me for two smaller service repairs instead, saying it would be "cheaper that way." They claimed to have test-driven the vehicle and that everything was working perfectly. However, as soon as I got in, the start-stop warning reappeared. I informed them right away, and they kept the vehicle for several more hours. When I returned, they told me they couldn't fix it and that I'd have to take it to Tom Ahl instead -- all while assuring me it would be covered if I showed the code and my warranty provider. When I arrived at Tom Ahl, they had no information about my warranty and said I'd need to pay $160 just for a diagnostic. I called Reineke back, and the service advisor said he'd speak to a manager and call me back in five minutes. An hour passed -- I had to call them -- and was told again that "Tom Ahl was supposed to call" and that it was "handled." Spoiler: it wasn't. Tom Ahl again confirmed they still had no warranty info and would still charge me $160. I called Reineke again, trying to speak to a manager. The woman I spoke with agreed it sounded like they hadn't fixed anything and that I'd been bamboozled. She wasn't even sure which manager I could talk to. So here I am -- out money, out time, and my Jeep still has unresolved issues. I paid for an extended warranty and expected better service, communication, and accountability. I truly hope Reineke takes steps to improve how they handle customers and warranty repairs, because this experience has been deeply disappointing.

Very down to earth owner, no high pressure sales. Good vehicles at fair prices. Nice people to…read moredeal with. Very satisfied with the car and will definitely come back to purchase our next vehicle. Just a short drive from Fort Wayne.

From the owner: Used car dealer in Allen County, Ohioread more

"Do you have a lawnmower-sized spark plug to fit my 1980 Murray moped with a Puch engine?"…read more "Yes, we have one in stock. That'll be $1.60" Ten minutes later, I was zipping through the breeze on a spring afternoon. Thanks, Autozone. Also, my neighbors are serious auto junkies, and they all shop here.

Been going there for quite a while. However, my last two trips were a bad experience. A month ago…read moretook a battery in that I thought was no good. The guy checked the battery and said it needed charged. I ask if he put a load on and he said all it needed was charged (to lazy). Competitor ran program with load and it was bad. Wasted trip. Today walked in and wanted oil filter and oil. They couldn't even tell me what oil to buy, it wouldn't come up on their computer. Didn't have windshield wipers in stock, had to order it. Went down the road to competitor and they had it all. Last time for autozone.