"Do you have a lawnmower-sized spark plug to fit my 1980 Murray moped with a Puch engine?"…read more "Yes, we have one in stock. That'll be $1.60" Ten minutes later, I was zipping through the breeze on a spring afternoon. Thanks, Autozone. Also, my neighbors are serious auto junkies, and they all shop here.

Been going there for quite a while. However, my last two trips were a bad experience. A month ago…read moretook a battery in that I thought was no good. The guy checked the battery and said it needed charged. I ask if he put a load on and he said all it needed was charged (to lazy). Competitor ran program with load and it was bad. Wasted trip. Today walked in and wanted oil filter and oil. They couldn't even tell me what oil to buy, it wouldn't come up on their computer. Didn't have windshield wipers in stock, had to order it. Went down the road to competitor and they had it all. Last time for autozone.

Needed a diagnostic on my car we went inside and were greeted kindly and promptly - quick serviceread more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I purchased a Berlin bed cover there last year. Made right here in Ohio and well constructed. It…read morewas a lower priced model, a quality product for a reasonable price. I returned today to buy a nicer one for my new truck. I wanted a Velcro roll up style and they quoted me prices for various makes from $450 to $500. Fortunately, I had done some internet shopping prior to going to M&M&M. I told the saleswoman I would like to buy locally, but I could have the same model shipped to me for half the price. She agreed and told me they can't buy them at that price. I thanked her for her time and left. I didn't bother to discuss the fact that if I could get it from the Internet at that price, they could as well. I don't mind paying a modest mark up and installation fee for a product I can see beforehand and compare to other models. It leaves me to only speculate one of two possibilities: 1. They are surviving off an exorbitant mark up at the buyers' expense and don't care to compete. 2. They haven't the business sense to become a viable option in an Internet driven economy. Either way, I will think twice about returning for other truck accessories in the future.

I have been falsely impressed with this store in the past. First I purchased a top grade pair of…read morewipers for my car. One of the technicians installed them for me. 2 weeks to the day the rubber on the blades peeled off. Then I went to purchase driver side front headlights dim and bright. The salesman told me that he was not allowed to replace the bulbs. I am sorry but if that is NAPA'S new policy I suggest that you just keep driving on by. Rude and disrespectful people is what is sinking companies.

Rick at this Napa dealer went out of his way to accommodate my husband in replacing our alternator…read moreon our truck. It was after closing time and we were broke down hauling a cow and 4 lambs from Tennessee to Michigan. He leant my husband the tools to change out the alternator in the parking lot. It was hot outside and we needed to get these animals back on the road again.

5 stars!! Stacy is an angel and we cannot say enough positives! We were in need of a Honda rental…read moredue to our van having issues right as we were headed to our first OSU football game. The kindness, promptness and attention to detail was exceptional! Everything was smooth and fast. If you need any type of car service in Lima, White's is the place hands down. We were treated like family by all of the employees. Thank you White's!

i've had my 21 Honda Odyssey in for service multiple times. The team is always very kind and…read moreprofessional. The work they do is good. It's a dealership, so you do pay dealer prices.

Amazing service and commitment to customers. Had a car break down on my way to cinci and ended up…read morehere. They helped diagnose my car, offered water and a cool place to wait for a tow truck

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

If you need GOOD used tires, I highly recommend Kenny's Auto Parts! You won't regret it!…read more The staff is professional, knowledgeable, and their prices are fair. But what truly made my experience exceptional was the customer service I received from Sheila. I was in dire need of two tires. I had gone to nearly every used tire shop in Lima, as well as several auto wrecking places, trying to find what I needed. Finally, one of those places suggested that I check with Kenny's Auto Parts. I called, and a lady named Sheila answered the phone. She told me she had three tires in the size I needed, but unfortunately, they were all mismatched. I went there intending to purchase two of them, but after thinking about it, I decided I really did not want mismatched tires. So I thanked her and decided to leave. Now, let me tell you about Sheila... Sheila is not the kind of person who simply comes to work, puts in her hours, and collects a paycheck. She genuinely cares about helping people. I think she could see how disappointed and distraught I was. I had already searched all over Lima, and at that point, I really didn't know what I was going to do next. I was just about to pull out when Sheila came back outside and said, "Hold on just a minute. Let me look one more place." She could have simply let me leave. She had already done what was expected of her. But instead, she took it upon herself to search again. And lo and behold, after doing some more searching, Sheila came back and told me she had found THREE MATCHING TIRES! I was absolutely ecstatic! THAT is what I call exceptional customer service! There is a big difference between simply doing your job and genuinely caring about the person standing in front of you. Sheila went that extra mile for me when she didn't have to, and that meant more to me than she probably realizes. I purchased two of the matching tires that day, and I was so pleased with them--and with the wonderful service I received--that I went back the very next day and purchased the third matching tire. I have never gone to a business where someone worked so hard to help me find a matching set of tires. Sheila's patience, persistence, kindness, and willingness to go above and beyond turned what had been a very stressful and frustrating situation into a wonderful experience. Sheila, THANK YOU from the bottom of my heart! Thank you for not giving up after the first search. Thank you for taking the extra time to look again. Most of all, thank you for showing me that there are still people who take genuine pride in helping their customers. Kenny's Auto Parts is truly fortunate to have an employee like Sheila representing their business. I will never forget what you did for me. May God bless you ALWAYS, Sheila! And if anyone asks me where to go for good used tires, I know exactly where I'm sending them: KENNY'S AUTO PARTS!

Showroom clean, employees very courteous and helpful and they delivered on what they promised…read more Great experience and would buy from them again!

Went there to air up a tire; put in money. It was broken. There was nothing, no note stating that…read moreit was broken, went in and told the person working, and they said I know, and said they couldn't refund the money and they weren't going to put a note on it so they're basically stealing peoples money by not putting that note up.

Gas stations are pretty straight forward... your here for either 1) gas 2) snacks to keep you on…read morethe road or 3) combination of the two. It is kind of hard to get me to give you only one star... and yet these guys did it. I came here just for a few bottles of pop/soft drinks for my family. I went up and paid for it... i was supposed to get 3 bucks back because i saw it being rung up. Person who rung me up... kept my change and walked away. I was dumbfounded. I left and i am not coming back.