Great place Micheal was super nice and helped us pick the right flavor better then Disneyread more

This was my first time being there. When you walk in, there's a couple of kiosk that you can order…read morefrom there as well have a cashier, but no one's near it. The place looked empty with some few tables dirty. So no welcome or hi when you walk in it was a bit confused on how or what to do. But thanks to some guest told us to order from kiosk and they would call our number to pick up our orders. When they called her number, they just set the food in the counter by the kitchen where you were able to see the kitchen staff just talking laughing. And I a staff for our drinks and she just pointed to where the drinks were and they don't even know what size you got so technically, you can get whatever size and just pay for a small one. Silverware were individually wrapped. The teriyaki chicken was ok, on the big plate I barely even had any rice. You can't even see it on the picture. It had way more chicken than anything else. The macaroni salad was not good at all. All you can taste is like mayo or whatever white sauce they use super creamy and it has no flavor. The pineapple was ok I don't know if it was fresh or It was from a can. Build your own ball teriyaki chicken was ok once again not enough rice the veggies only had pepper as seasonings, and most of the veggies were soggy. We were expecting more out of this place. Price I felt like it was too much for what they serve and it lacks on flavor. The teriyaki sauce it was too watery and too sweet didn't even taste like teriyaki to me tasted more like sweet soy sauce. The staff were just in the kitchen, laughing, talking standing around it just felt like they didn't want to work. Tables were sticky and dirty.

Excellent everything!!! Food was beyond great and the service even better!! One of the owners came…read moreout to talk to us and the kids. Nicest person we have met since moving to Arizona. We live near by and are happy we found a favorite spot to eat! We ate inside. The dining room was clean and welcoming. Best choice we could have made for dinner tonight. We will be back soon!

I spent 25 years in food and beverage management. We just moved to the area and was looking for a…read morepoke place, with great reviews. We are Foodies at heart and love supporting local businesses. Please, this is feedback for the business to improve, and protect customer safety. Location was great in a little strip mall area. Disappointed with dirty tables, an off putting smell and burned out light bulbs. 2 young male employees were chatting behind counter. No customers in store. Menus were sticky and dirty, and were politely asked if it was our first time and why there were different menus. One had sushi, the other poke. The poke items were behind a glass barrier for all to see( like Subway), and selections were so sad with carrots that were dried up looking and other items did not look great. In a Sushi or poke place it is number #1 to present your food quality and selection with only the best. Customers are eating raw seafood items and want to see that your food prep and display are on point. My husband gave the poke a 6/10 for his 3 protein bowl. He said "portions were small, no furikake, selections for condiments were lacking. The 3 different types of tuna were fine". I ordered the 2 protein bowl. I got spicy tuna and shrimp. I asked for only a 1/2 cup of brown rice but mostly salad. The employee the squatted down out of my vision with bare hands, opened the cooler and the came back up with pretty wilted salad greens. He continued to ask me what I wanted , and I too skipped over many selections due to how they looked in the fresh bar. The shrimp was overcook and like rubber bands with a strange aftertaste. I gave my bowl a 2/10. I then excused myself and went to the restroom in rear of buisness. An older employee had just come out of employee entrance door to kitchen wiping his hands on his pants. The bathroom door was disgusting and obviously had not been cleaned in months for all customers eating to see. Remember, this is a restaurant that serves raw food. It should reflect a standard of cleanliness and maintenance to protect the customer. Once inside, the smell was so offensive that I thought" that must be coming from the sewer drain, or........." as I looked around I was repulsed at the condition of the bathroom. An old baby changing station with a stained cloth changing pad was in bathroom as well. Litter all over floors, puddles of stained urine at base of toilet. Floors not mopped. Surfaces had not been cleaned in months. A rusty, filthy garbage can that sat next to toilet, the list goes on. I kept saying to myself "oh no, this is not good because if they lack total knowledge how to keep their customers safe, what and how are they prepping their raw seafood for consumption?" It was all I could do to get that bathroom out of my mind to go eat my poke bowl. Once you opened bathroom door, the smell followed me to my sticky table. I stopped between bathroom and table as I saw the 2 younger employees standing around behind a small storage wall chatting and notified them of bathroom issue. They did not respond. We were only customers in restaurant. I observed after 10 mins( still no other customers) that one employee walked in bathroom and walked immediately out with no attention to the issue. In all my 25 years of food service, I've never seen a worse bathroom, let alone after you pointed out it needed attention, that nothing was done. Our food was was subpar and we were really dissatisfied as the reviews had been the opposite. My recommendations: 1. Clean your bathroom DAILY, especially since it is the only bathroom and both men, women and children use it. No exceptions. If you are keeping a baby changing area, it needs to be a hard cleanable surface, not with a fences and urine stained pad. 2. Clean and repair issues in plain sight of customer and behind in kitchen. 3. No bare handing of food! No exceptions. Put salad in cold case where all can see. Not out of hidden area behind counter. Not acceptable. 4. Employee training on how to handle concerns or complaints. 5. Better selection of poke condiments. They were pretty sad. Like I said before, take this advice and I promise you will get a better reputation and more revenue as you display how much you care about the customer and the restaurant experience. I paid over $50.00 to go out ( a huge treat retired these days)once a week and that place needs attention. BTW.... That was yesterday 6/3/26 and my husband and I both woke up this morning to grumbling bellies and diarrhea. Coincidence??? I want to love the place, but it is a huge pass for me in the future unless they take action to remediate issues above.

I am a local resident of Surprise, Arizona, and I was genuinely excited to try a poke bowl for the…read morefirst time. I am also a strong supporter and admirer of Hawaiian culture, so I was looking forward to experiencing the food and learning more about it. Unfortunately, my first experience at this establishment was extremely disappointing and, in my opinion, did not reflect the welcoming spirit I associate with Hawaiian culture, food, or hospitality. When I entered the restaurant, I greeted the manager, Lily, and explained that it was my first time trying poke. I asked if she could recommend something based on her personal preference. She began walking me through the different bowl options, including the bases. However, as I took my time deciding between the available choices, her tone became increasingly impatient and dismissive. The same thing happened when I was choosing sauces and, eventually, my protein. At that point, I felt as though I was being rushed through my order rather than being given the opportunity to have a positive first-time experience. I understand that employees may have other customers waiting, but I believe there is a professional way to handle a busy situation while still making a customer feel welcomed. What was especially disappointing was that this interaction came from the manager. As someone trying poke for the first time, I expected the manager to be patient, helpful, and enthusiastic about introducing a new customer to the food. After completing my order, I pulled Lily aside and respectfully explained that I did not appreciate feeling rushed. She responded that I was being rushed because there were other customers behind me. However, I did not receive an apology or any attempt to address my concerns or improve the situation. I understand that restaurants can become busy, however, every customer deserves basic patience, respect, and hospitality--especially when they are trying something for the first time. I hope management takes this feedback seriously. The way customers are treated, particularly by management, directly affects how they view the entire establishment. I would encourage the company to ensure that employees and managers are trained to maintain a welcoming and respectful attitude, even during busy periods. I came in excited to support a local business and experience poke for the first time. Unfortunately, I left feeling rushed and unwelcome. I hope my experience can be used as feedback to prevent other first-time customers from having the same experience.

I've been to several Ahi Poke locations across the valley and this is my favorite. The decor,…read morecleanliness, and additional food options set this location apart. The service was quick and friendly. Though it's a bit out of the way, we'll be stopping by here more often!

Sunset Sushi is another hidden gem!…read more It's a Mexican fusion sushi food truck with plenty of variety. I genuinely enjoyed everything I ordered, from the Vegas Roll ($11), Baked Salmon Roll ($14), and 2pc Salmon Nigiri ($5) to the Jalapeño Poppers ($13). Everything was packed with flavor, and the prices are honestly a great for what you get. There can be a little wait if you order in person, but they do offer the option to order in advance through text. They have several picnic tables right by the food truck if you choose to dine there. It's a neat little area with some string lights hanging above the trees. We opted to take ours to go and bring it back home since it was still pretty hot out. Their menu and prices can be found on their IG, so I definitely recommend checking them out. I'm already looking forward to eating here again!

This place is NEVER open when it says it's going to be!! Find another sushi place, can't rely on…read morethis place.

My husband and I have been coming here every Friday for date night for about 9 years. The staff are…read morevery welcoming. AJ has been our server for a lot of those years and he does an exceptional job. Greets us and takes care of us like we are family. Mariana and Ken have also been a huge part of our amazing experience at this location. Food is amazing and staff are wonderful. one of the things we loved is when we saw John come into this location and we noticed a big difference in his attention to detail and making sure everyone is enjoying the food. He walks around and you can tell he is checking things out something I have not seen in previous managers. You can tell he enjoys his job the smile on his face and the joy he brings to many customers and staff. We just want to say thank you for everything you do to continue to make us come back every Friday. We appreciate you all.

There's places that are just meals....then there's staff that serve good meals and make you feel…read moreimportant.... I know NO ONE in Arizona every friend I've made has been by online dating working or picking a restaurant with a bar (because I eat alone mostly) and here has become my new spot. The management team cares that you're happy Juliette and John alone make the place worth the stopping everyone else is amazing too IN SEASON they have live crawfish and you can tell. The regulars make it worth coming back as they're wholesome so the atmosphere alone is wonderful! Now we're hungry right so the live crawfish seasoning and heat options don't miss. I would say the "hot" for Cajun tastebuds would be mild it's always nice to know what fits they're oysters are purged and delicious as far as I can tell it's an all year option. Prices here are fair as the quality is good. Heard one person mention the sauce is good at pier 88 but everything else is better here...I'd take cooked to perfection than a little better sauce. You should too traveling or native. I'd post a pic of the crawfish (live it's in season) but they were perfectly cooked amazing flavor and I smashed the whole pound before I thought this place deserved the atta boy!

We had lunch here on Wed 09/31/27. Food was great-we ordered a Frankie Roll and another I can't…read morerecall the name. Fish was fresh & delicious and we agreed this is our new "go-to" sushi restaurant For 2 iced teas and 2 rolls the bill was about $35.

Been going here since they first opened when I was a little kid! Food is so good here I love it,…read morethough i have seen a slight decrease in food quality BUT I still always love it nevertheless. The owner is a sweetheart too, love to see her business prospering so much!! Highly recommend Miso soup, pepper tuna, sunomono, golden roll, chicken teriyaki, any fried rice, and so much more. Literally have tried the whole menu and there were only 2 things i didn't like but that was based off my pickiness.

Let me save you time, just don't. The recent reviews confirmed that the staff are too busy to…read moreaddress new patrons walking in while they continue their conversation hidden behind the bar. They gave more interaction to the single to go order sitting on the counter than they did to the single individual who collectively asked if the store was even open because the entire staff was nowhere to be seen. Do they know about their happy hour? No. Are they excited to make tips? Of course, not. Society is conditioning the working class to make tipping mandatory. Well, I'm not gonna continue to sit here to be ignored when my hard earned unemployment money could be better spent at an establishment that is actually working for their buck. Such a shame, because they're not even that old yet and they've already fallen into the collective that truly doesn't give two cents about your dollar walking through the door.

Haven't been here in a while and was craving sushi. We ordered a fried VIP roll, the experience…read moreroll and spicy shrimp roll. They were all great, but I still think that the VIP is the best! The service was quick and our waitress was very friendly. Who wouldn't enjoy rock music while eating awesome sushi?!?!

I love 'Sushi Love'! I got their 'Blazing Shrimp Roll' which had shrimp tempura rolled with spicy…read morecrab, cucumber and cream cheese, and topped with spicy tuna, eel sauce, spicy mayo and tempura jalapeño. It was both gorgeous and delicious!!! Nestled in an Avondale strip mall, this cozy little Japanese place serves up a deep menu of over 60 different sushi rolls, five different kinds of ramen, as well as staple Japanese and Korean entrees like Teriyaki, Bulgogi, and Katsu bowls. The restaurant is pristine: everything in the front of the house was clean and the decor was a balance of both modern and traditional Japanese. Their lunch rush was steady; the dining room was well occupied shortly after opening. And the service was attentive and genuine! This is, hands down, one of the best sushi spots in the area! I will be back!

Unfortunately, I have to change my review. We've been coming here since Sushi Love first opened,…read moreand in the beginning this place was on top of things, the servers were friendly and attentive, and while the kitchen could be a little slow at times, it was never anywhere near as bad as what we experienced today. Here's the timeline from when we arrived to when we finally received everything: 12:10 - Seated 12:20 - Finally able to order drinks and food 12:27 - Received my single sushi roll 12:54 - Guest received his entree 1:04 - Just received our gyoza appetizer It took over 10 minutes after being seated before the waitress even got us water. I was trying to look up other restaurants in the area because we were about to leave. What made this even more confusing was that it was a Sunday right after opening, and the restaurant wasn't even busy. Because the appetizer took so long, I ended up splitting my single sushi roll with my guest so he wouldn't have to sit there hungry while waiting on his food. Even then, it still took over 30 minutes for his entree to arrive, which was ridiculous considering it was just one dish. The most frustrating part was waiting nearly 45 minutes for a single appetizer order of gyoza. We were honestly close to leaving before it ever arrived, and I would have left still hungry. If the appetizer had come out in a reasonable amount of time, I could have actually enjoyed the roll I came there for in its entirety instead of having to split it just so we could get by while waiting. The pacing of the food also made no sense. Appetizers should come out before entrees, not after everything else. Instead, one person was eating while the other sat there waiting, which made the entire experience awkward and frustrating. If the waitress paced things correctly it would have made a huge difference and likely helped prevent the kitchen from getting backed up. On top of that our waitress never apologized for the delays or acknowledged the excessive wait times, not even after we waited over 10 minutes just to get water. She did repeatedly asked if we "needed anything else" while we were still waiting on food. Like, yes, we needed the food we already ordered? Overall, the experience felt extremely disorganized and uncaring from both the service staff and the kitchen. What's especially disappointing is that this wasn't our first bad experience here. This is now the second visit in a row where we've dealt with extremely slow service and a noticeable lack of attentiveness (last time we were there they forgot some food, not only ours but also a table next to us). This place used to be good, which makes the decline even more frustrating, the kitchen needs an overhaul or something. Sushi is good and not as slow but ordering anything from the kitchen or getting drinks is like pulling teeth to get. Sushi Love isn't a huge restaurant, so it's hard to understand how things have become this disorganized. We gave the restaurant another chance hoping things would improve, but this was by far the worst experience we've had here.