I went to Agram Garden Center to purchase 5 - 30 by 26 inch patio stones. I was able to call and speak with someone very easily so that was nice. However, trying to find where I needed to go wasn't easy, the dust dirtied my car and I had to personally lift all 5 - 105lbs patio stones into my trunk. The stones were nice looking but ended up being the wrong colour. I kept the receipt, assuming I could return like I have in the past at Home Depot. However, as I called the gentlemen, an understatement at best,
the man who picked up sounded and also acted like the boss, it may have been so. I explained, I was in yesterday and bought the patio slabs but they aren't the right ones. I asked if I could return them and he said no with a negative tone. finally, he offered me store credit which is not what I want. They pay the boys who lift these heavy stones most likely minimum wage and I ha for lift myself. After that experience he has lost me as a customer, sparked a negative review and will lose business from not only me but my entire family and some friends in Oakville. I was born and raised here along with my mother. We are involved in work which could provide business for million dollar mansion owners. However, Agram's will not be getting the contracts that's for sure. treat people right and don the right thing!
Hope your reading this pal because I promise your attitude and cheapness
Of not letting me return $42.50 of
Patio Stones has cost you thousands of dollars from me, thousands from my family and potentially Hundreds of Thousands from the future clients who would of been sent your way. Way to go!! read more