They are charging well over two and a half times the regular cost of balsam firs. $200 for a 7…read morefooter, it was such a shock that a started laughing. The employee followed up by saying "the price is the price". I told him that I paid $80 dollars last year for the same tree. His boss rushes over and says "put the tree back, I'm not selling anything to this guy". When I took exception to the way I was being referred to, the boss started screaming at me. He was screaming so hard his mask was falling off. One of the worst customer service experiences I've every had. The abysmal service together with the ridiculous price made for an awful experience all around. If I could give a negative review I would. Save yourself the aggravation and drive a little further and buy your Christmas tree elsewhere.

Amazing fresh trees. Very good service. We couldn't be happier! Our tree looked perfect all…read moreholidays season long.

This is a great place to load up on plants in the spring. They have a huge selection of all your…read morefavouite veggies and none of them look like they're about to drop dead as soon as you leave. I don't really buy flowers, because I'm mostly interested in things I can eat, but they seemed to have a good selection of those as well. They have a modest selection of garden supplies, but I don't think that's really their thing. I asked if they sold any trellises to grow my veggies on and he told me "Let them grow over the ground". I said "Yeah, but if I grow them up then I'll have more ground space." Then he looked at me a little annoyed and repeated himself. So, not the best customer service I've seen, but whatever just give me the plants.

Fantastic variety packed into a surprisingly small space. Everything from tomatoes to fig trees! I…read morecan't wait to come back next spring!

Avoid Sheridan Nurseries at all cost! Fresh cut Christmas trees average $200 and they are…read moreridiculously skinny, have huge gaps between the branches, rarely have a "good side", stop absorbing water within days of being brought inside (even if freshly cut minutes before putting it in a stand full of water), last less than 10 days before they are totally dried up and dead, drop needles absolutely everywhere and there are very few trees left to choose from unless you are looking for a short Balsam. It is shocking to me that people are still being scammed into buying exorbitantly priced trees from them given how incredibly terrible they are. People might as well go to a supermarket and buy a tree for $50 since they would be getting an even better quality tree than they would get at Sheridan Nurseries. This sort of practice should be prohibited from continuing and the company should be called out for their false advertising (website and posts showing gorgeous trees, different types and heights and ample selection) when in fact they started letting customers pre-order trees starting in early November so when they receive shipments, the employees search through the trees for the nicest ones and those trees then go to fill all the pre-orders, leaving only the awful trees to choose from. They lie to customers to get them into the store and only then do the customers realize the trees that are left are nothing like the ones advertised. Sheridan Nurseries knows that many, many customers cannot shop around at different stores for a tree so they are essentially a captured audience who then feel compelled to buy a tree despite the atrocious quality and outrageous price tag. Sorry for my rant but I am so tired of businesses ripping off their customers, especially when discretionary spending for many people is now a huge struggle. Customers' expectations to get what they pay for are completely legitimate and they shouldn't even have to think about the possibility of receiving an inferior product or service when paying a premium or the top end of the market. I truly hope people will stop supporting them.

Just had a terrible experience here. I purchased two hydrangeas. One is thriving, the other…read more.. died. I took the dead one back. The staff person was rude, unhelpful, unsympathetic and completely humourless. Clearly implied that I had killed the second plant even though I had treated them precisely the same. Refused to give me replacement. "Not our policy." Will not be going back, ever.

Fantastic Christmas trees and all proceeds go to support your local scout group. Check them out at…read moretrees.433rd.com

Ordered flowers for mothers day delivery - however, they weren't delivered until the next morning…read more I left both a voice mail and an email on Sunday (as it was now 6pm and I was increasingly worried they weren't going to arrive). The flowers did eventually arrive sometime after 5:30pm Sunday and before 8am on Monday). I received a follow up email simply stating "We have a confirmation from our delivery driver that it was delivered on Sunday at 9:21am, and left at the front door. Address..." Was very disappointed they were a day late and there was no ownership. The flowers were beautiful but I won't be ordering again - especially for an additional $25.00 for a day late....

Visiting from USA and so enjoyed this sweet find!! Rebecca and Malena were as delightful as the…read morebeautiful plants we adored on our visit. We picked up a plant as a gift and they packaged it and wrote a lovely note in calligraphy for us. This shop brought us joy. They live up to their name!! I seldom leave reviews. I was compelled to give them some gratitude! Enjoy!!

We visited the garden centre for the first time on the weekend. I always knew it was there - grew…read moreup in the neighbourhood. Must say that I regret not visiting before. Picked up some evergreens and other items for our Christmas display at the front door. The staff were very friendly and helpful. What a wonderful family business.

Great inventory of Christmas trees…read more Staff is super helpful with the selection process, they are patient and will help you load into your car. Also, it feels nice to support the little shop.

4/18/21 Garden centres are one of the few retailers allowing…read morein-person shopping during this time. Oddly, I can only buy garden items in person at a garden centre but am forbidden to buy them at a Dollarama or big box store while I'm there. Uh okay, fine. With all the craze in the plant community, downtown big box stores are selling out of orchid mix and giant potting soil bags for online pickup. Local garden centres rarely carry stock online and aren't too helpful on the phone either, so you'll have to pay them a visit to pick it up. East End Garden Centre has all you need and more to get your outdoor urban garden started. They have lovely wooden trellises, stones and soil at reasonable prices. I picked up a few bags of veggie soil for only $5.99 for a 30L bag, a better deal than the commonly found Miracle-Gro in big box stores. Potting soil that is usable indoors is $1 more. All the reasons to shop local! If you don't have the room or time to start your seedlings, you can pick them up for $4. I see strawberries, peas, but no tomato plants yet. I came on a Sunday; it was bustling but not packed, so social distancing is possible. I browsed their houseplant section indoors briefly, not too attractive and slightly more expensive than other local shops I frequent. The drawing point continues to be their outdoor gardening and landscaping items, but if you're lucky to spot something nice, you can pick up a houseplant baby as well.

Really good foliage. Suuuuuuuuper rude people who work Here. They look down on you and treat you…read morelike a bother. Too bad. It's nice to shop local.

I've worked with Urban Gardener several times over the past year for both my home and office, and…read morethey've been consistently great to work with. They've helped with repotting a very large monstera and several smaller plants, always arriving on time and fully prepared with everything needed. Communication is prompt and professional, they really know their stuff, and they always leave the space looking spotless. They also send helpful follow-up care instructions and even looked after my plants while I was away, which I really appreciated. I've recommended their services to a few friends, and everyone's had a great experience. Whether you need help at home or in your workspace, I highly recommend their shop and in-home services.

Our go-to neighbourhood spot for house plants! I love seeing their new plants on their Instagram…read moreand website; they frequently have sales and a loyalty program. There is a lot of selection of plants and pots, and also a selection of cute cards. The store offers delivery and pick-up. What I appreciate the most about the Urban Gardener is that if I have a plant-related question, I can message them on Instagram, and they are quick to provide advice.