One of the best Home Depots I've been to Better than the ones in the US too…read moreHere the selection is much much more than the other Home Depots Had gone to pick up air vents for our home from here as they were not available in their other outlet Here I could find mega packs which I could not see in the other outlets There were excellent stuff on sale and really visible The employees could be seen in the aisles too unlike the other outlets The visibility of employees help as I could easily find what I was looking for I actually loved my experience here as I was not aimlessly looking around I was actually not clueless had the employees here helpful and could easily pick up what I was looking for I could actually see the difference in service and managed to pick up so much more Will now on visit this particular Home Depot outlet only

Really love the service and hometown feel from this family. They are always willing to help carry…read moresupplies to your car. Very informative with all their products. Always like to support local business and this little shop is my go-to every year.

Just bought plant 7 days ago and it's started limping and looks like dying…read more The store did not replace and did not give any advice. They just said that they will get rid of it in their garbage, so I didn't have to bring it home. It is an expensive plant and they are not very helpful at all. Just so you know, they don't have guarantee at all on their annuals.

Another great experience at Van Dongen's...I was looking for a Colorado Blue Spruce (5-6 ft), but…read morewas also suggested a Baby Blue Spruce by Micheal, after some thought & information/pics provided by Michael & Mark, I decided to go with the Baby Blue Spruce...this was all done through email exchange including some very reasonable pricing. When I went to pick up the tree the folks at the cash-out were friendly, looked up my account & saw the special note on pricing left by Michael & put through the transaction. This company is a pacesetter in Customer Service....not to mention their plant material is always top notch...offering lots of information on planting if you plan on doing it yourself. WELL DONE! I will be back!

Great experience. Excellent/huge trees - Nothing like you see at the box stores. I was looking…read morefor a signature piece for the front garden. Looks great!

Ordered total 7 yards of top soil delivery recently and got it 3 weeks ago but quality of soil is…read morenot good at all as seeing more sand layer clearly in my grass and may be they put water little to looks good at delivery time. On top now seeing lots of weed growing too. So I would say please try only if you like to spend more money and time in weed cleaning or re-gardening..

I placed a $300 order for mother's day baskets for family members, plus some other plants. I needed…read moreit delivered so I was told to send it by email since the website did not have that option. Waited for days for someone to call me to process my order which is understandable, but then they called and confirmed their choice of delivery date for Friday. Both Friday and Saturday passed and not even a call to tell me what is happening with the gifts I need for tomorrow!!!! Tried calling and no answer, emailed both days and no answer. What kind of place has this turned into? I have been a customer for decades and understand the new situation we live in 05'2020 but not even a call??? Extremely disappointed. May never come back. UPDATE: finally got a call from Kathy today (Monday) apologizing for the mix up. Offered me free delivery service worth $30 and a $25 gift certificate. New delivery date is now Thursday, keeping my fingers crossed. UPDATE: received order.

Great place, wonderful plants, lovely folks to work with.. they are very helpful and I find the…read moremost interesting plants for my garden. They can order plants that you are looking for as well!!

I am fairly surprised that I am the first reviewer... this nursery is just amazing ... looks like a…read morecomplete rustic charm ... a biome , an eco system in itself ... ample parking and excellent collection and very very reasonably priced.... Also the shop inside is so very reminiscent of a national park visitor Centre... it's very elegant ... I can't wait to be back to get their perennials.... The place is swag .. ;)

They are the best. We have used them for years. Large or small jobs. Their team and service is…read moreprofessional and so friendly.

I've tried to avoid most garden centres / nurseries due to the recent crowds, so I cannot compare…read moreBulow with their competitors, i.e. Sheridan Nursery - soo busy! (Bulow is tucked away, off the Lakeshore. I believe they also have a larger location in Oakville.) This place seemed to have a good selection from house plants, to shrubs, to full on trees. There were multiple employees around. Plants were organised by similar type, but if you're looking for a specific plant, you'll probably need help. For example, I would've never have found the roses, as the limited selection that was there was somewhat hidden. Rating is based on positive experience, wide variety of plants, enough staff, and there not being a line to get in!

Service was very good. Great value in the couch I purchased and quality is very good. Delivery…read moreexperience was top notch and accomomodating.

I purchased 2 furniture pieces from the company Jan 4th and then had zero contact from them after…read morereceiving the invoice plus additional shipping invoice and paying both in full immediately. I reached out multiple times asking for an update after about a month without response. When I called the store on 2 occasions I was given conflicting information on delivery of the dining table. In my first call around Feb 4th I was told it had shipped. When I called a week later to ask for an update so that I could know when to expect it, I was told it would arrive a few days after shipping. When I prompted that a few days had already passed, I was then told that it would take a few weeks. In this same call when I asked for a refund for the out of stock and discontinued coffee table, I was told to pick a different item. When I asked again for a refund as I didn't want another item, I was hung up on. When I then emailed stating my intention to contact BBB, they sent an email confirming I would get my refund, then ceased communication again (and did not issue the refund). When I escalated the issue to PayPal, the seller then said we had been in communication about me choosing an alternate item for the coffee table, which was a blatant lie. I had asked for a refund multiple times at this point. Regarding the dining table, when PayPal became involved the seller now said it was "on order" and would arrive to their store mid March and would then ship to me. However PayPal investigated and determined the company provided a fraudulent tracking number and therefore refunded my full order. I think it's important to note that while the company I purchased from positioned themselves as "Sterling House", in course of PayPal's investigation the seller provided their email to PayPal as a Furniture Depot email contact. I specifically had not purchased from Furniture Depot due to the concerning online reviews, however it appears that they are the same company, and engage in fraudulent and deceptive business practices.