My company that I work for, works with Kar of Agoura Computer Center. He's absolutely brilliant!
He comes to you, picks up your computer, asks you what is wrong and what you want to fix and whisks it away. His rates are absolutely fair for the industry, considering he drives to you and picks up if you require.
On a personal level, another one of my oh...now 6th external hard drives crashed. This one, is not retrievable and will require to be sent in and physically extracted. Which really stinks! However, for Kar to pick up the drive from me, evaluate it then break the *sobbing* bad news to me as gently as he could, that to me is true customer service (considering he knows this is all my daughters' baby images that I just am in limbo over).
Give him a call, you will NOT be disappointed! read more