Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

I'm confused by all the great reviews. I hired STL Pest Control specifically for an active vole…read moreproblem. It has been a mess from start to finish. When the technician arrived, I showed him the holes, runways, and plant damage, but he focused on moles and told me he did not think I had voles. I repeatedly explained that voles were the reason I had called. He ultimately told me the treatment he was providing would "take care of both moles AND voles," so I agreed to proceed. This was assured to me numerous times. Afterward, the paperwork described a "Mole Yard Treatment," stated that no vole activity was observed, and showed that the service was a target mole treatment plus a granular animal repellent. I had already tried repellents myself; I hired a pest-control company because I wanted the actual vole problem treated. A repellent is not equivalent to infestation treatment. The apparent lack of knowledge about voles and the inability to properly identify the problem I had specifically hired them to address was concerning to me. Given that pest identification is such a basic part of effective treatment, that significantly undermined my confidence in the service. When I contacted the company about the mismatch, I expected them to apologize for the confusion and perform the service I was originally told I was paying for. Instead, they defended what had been done and tried to manipulate the situation, refusing any accountability. At different points they relied on the fact that the granular product could deter voles, while also explaining that their targeted vole protocol had not been performed because the technician said he did not identify active vole holes. That was exactly the problem: I had hired them for voles, repeatedly told the technician about the voles during the visit, and was assured the treatment would address them. The issue eventually resulted in a credit-card dispute that was resolved in my favor. The company still maintains that I owe the balance and continues sending automated invoices even after I asked them in writing to stop.

This is a solid company, very effective and the price is reasonable. It's 95 dollars for a…read morequarterly service: they do the deck, shed, yard and inside of your home

had the same experience. Called and left message. Nothing. Left a FB message. Nothing. I…read morecalled another business and got an answer and appointment right away. Avoid this company.

I appreciate technician David Crull. He displays concern for his treatment outcome. He never fails…read moreto say call if you see any pests after each treatment.

Nice people. After 2 years of service moles are much worse, yet most service reports said no mole…read moreactivity. And occasionally one mole trap. And always poison worm bait. But my fro t yard is embarrassing. Seeking another solution, thought I had a good company but didn't.

Professional, personable, and top notch in their knowledge & execution of the problem. If you are…read morein need for a great pest control company look no further than Pure Pest!

Apple Exterminating is the Best! We tried the rest and the bugs came back. Not sure if other…read morecompanies water their solution down. Apple we never had an issue with bugs after. We have been using them 12+ years. Sorry to hear that our bubbly office assistant Holly has passed. She was truly an asset to the company and she will be missed. He service reps, Paul and Kevin, are great and personable and ALWAYS ON TIME! I hope that things will continue to run smoothly now with Holly gone.

Critters were building some sort of nest on a porch roof. Did a full inspection with a drone and…read moredetermined it was birds. Showed me all the pictures where critters might be able to come in. Assessment was completely free. The cost of doing the bird repair was so small that they suggested we put something up ourselves or hire someone who could do it for cheaper than them. Great value, appreciate the honesty and transparency and not trying to overcharge us! Highly recommend. And a shout out to Levi! Super nice, took his time and was on time.

After hearing noises in my house, I knew I had critters running around. Boone Wildlife did a very…read morethorough inspection, found signs of bats and mice, and quickly set up time to remediate the situation. Dallas Pearson did an excellent job sealing up the house. He was very knowledgeable and excited to explain the steps he was taking. All the folks I have interacted with have been very professional, and I also appreciate the 3-year warranty!

I have been a customer of this company since I moved into my house 17 years ago. I think our…read morerelationship will be ending because I'm moving to Illinois. I will have to confirm. When it comes to reliability and customer service this company is amazing. Every service tech that has come to my home and the young lady that answers the phone all have been amazing. When you schedule service you will get a text confirmation. The nice young lady will call you the day of to remind you and the tech will call when they're on their way. Like I said, reliability and customer service is excellent. I'm deducting one star because there's a man that also answers the phone who needs more customer service training. Each time I have spoken to him I've felt like I'm interrupting his lunch or my questions are below him. There's no compassion in his voice. He speaks very matter-of-factly. When you're having a concern with your heat or air you're most likely already stressed. It sure would be nice to speak to someone who doesn't contribute to your issues. I requested a lien waiver from him last Thursday for work completed and paid for that day. I had to call today, Tuesday, to follow up. The nice young lady emailed it to me within 30 minutes. I hope everyone else is lucky enough to speak to her when they call.

If you want integrity look elsewhere. We called for a replacement of our garbage disposal, they…read moresent a tech who is an apprentice and not licensed to put a disposal in. We paid the $110, for the visit, wasted our time and then they quoted over $700 to replace the disposal. Keep in mind, the customer is a 92 year old. Never seen our Dad more upset and feel taken advantage of. We now have another plumber coming tomorrow for $350 out the door for a new unit installed. The tech, was a really nice kid, and clearly put in a bad spot by his employer. Think twice, is our recommendation.

Excellent lawn care service. I was referred to this company by a friend. And I'm so glad I was!…read moreNext lawn care servicer I've hired. Great communication, attention to detail and great price.

Wonderful business who puts FAMILY FIRST that's how it should Be! Great prices great people!read more