The most honest and transparent HVAC company I have ever delt with. I thought it was time to…read morereplace our 30+ year old HVAC system and had Samson and Sons come out to provide a quote. The sales person after discussing all the options recommended before I replace the unit, to have it evaluated. Kyle from Samson and Sons came out and performed a mirid of tests both electrical and mechanical including pressure testing. He found a couple of corroded wires which he replaced at no additional charge and also made sure that the evaporator condensate drain line was clear and flowing properly. In the end he recommended that we not replace the unit as it was running well within manufacturers specifications. He recommended that we run it until it dies. As a company who is in the business of selling new HVAC systems they had every motivation to recommend a replacement but did not. When my unit does die, I will only purchase its replacement from Samson and Sons!

This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

If you're looking for an honest, no-frills HVAC company that won't upsell you on parts you don't…read moreneed, Cool Willy's is it. We met Carlos and Lizzy at a Tucson Roadrunners game. After a terrible experience with another A/C company, their knowledgeable, gimmick-free approach was a breath of fresh air. No "spin the wheel" tactics--just a real conversation. I sent their General Manager, Jim, the estimate I'd received from the other guys and a separate second opinion along with my concerns. Instead of speculating, Jim sent James out to evaluate our system personally. James spent two hours inspecting everything and discovered the previous company had recommended a massive amount of unnecessary equipment and failed to mention that the actual issues were caused by their own poor installation. The best part? Cool Willy's didn't charge us a dime for the visit, calling it a "re-evaluation." The next day, they sent an estimate for the actual repairs that was less than half the price of the original quote. It's rare to find this level of integrity.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

I rarely write reviews, but I wanted to let others know about my experience with FamilyAir. They…read moreinstalled a pricey ac unit on the roof of my townhouse. A few months later I received a very high elec bill. FamilyAir promptly came out, found the issue and repaired it. Over a 6-week period, my bill was $800 higher than in previous years. FamilyAir was very responsive and helped cover the cost associated with the problem. I highly recommend FamilyAir, a company of INTEGRITY.

Required several callbacks on improper installs. I ended up fixing things myself. Rip off charges…read moreand refused to document hours worked. I would recommend only to people I hate.

We kept having ac trouble only on the weekends. Rincon came and quickly figured out the problem and…read moredid a quick fix. It's been a week and no problems. Price was very reasonable considering the effort on their part.

Asked them to come over and fix my roof heatpump. Took a circuit board out and told me it was…read morefried. Eventually gave me a quote I guess it was fair. Called twice to get my circuit board back guy came back without it. Our daughter had just died and didn't have time nor was in the mood to deal with it. Now I'm thinking I'll report the theft and go to small claims. Anybody have any ideas.

The first two bidders said I needed a new roof, 14k and 17k. Enrique Jr. was my estimator. He told…read moreme my roof is old but that I do not need a new roof, just a good power wash and coating. For a fair price, which is all you can ask, really. After seeing the results, I'm very happy I went with Renewal.

I highly recommend this company. Had my AC serviced by this company. On time. Polite. Thoroughly…read morechecked out the whole unit. Certainly will use them again.

I had a great experience with Platinum Heating & Cooling. When I called, Jay made sure they got…read moresomeone out to my house quickly, which I really appreciated. Manny was the technician who came out, and he was outstanding. He took the time to help me figure out what was going on with both my AC unit and my water heater. He didn't rush the visit, explained everything clearly, answered all of my questions, and made sure I understood my options. Both Jay and Manny provided excellent customer service from start to finish. If you're looking for a company that's responsive, honest, and professional, I highly recommend Platinum Heating & Cooling. I'll definitely be calling them again if I need HVAC service.

I called at 9am on a Friday... in AUGUST... and Platinum Air immediately answered and had an…read moreopening at 1-3pm that SAME DAY! I was pleasantly surprised. I called them to service an AC unit that was blowing but not producing cold air. My technician, Andrew, called to let me know he was running early, again a pleasant surprise! He had my AC unit up and running in less than an hour. He explained exactly what had happened, a bad breaker apparently, and fixed it in a jiffy. Rates were very reasonable: $99 charge for breakdown service plus a very reasonable cost for a breaker repair. I will DEFINITELY call Platinum again if my AC goes out.

HVAC developed several leaks at the condenser coil, and filters were blocked. Technicians were…read morenice and knowledgeable. Coil replacement cost comparable to Amazon coil listings.

I found out the the main water line had ruptured under my house. Called Goettl and they immediately…read moresent out Caelin to evaluate. He crawled through a very tight crawl space, found the broken pipe and explained that the pipe they used originally was sub standard material and there was a class action suit because of it. He explained that the entire house would need all water pipes replaced due to the sub standard pipes used on my house. I spoke with the office and they immediately set up time to do the replacement, how much it would be and that it would take about 2 days to complete. On time Julian and Jeff came out, did an entire house inspection, and got to work. They couldn't complete the entire house in one day, but since I have 2 bathrooms in my house, they completed all the house except the master bathroom, leaving us for the night with one working bathroom. Julian and Jeff came back early the next day to complete the job. This cheap piping was all through this house, but they replaced all the inside piping with proper copper everywhere, bathrooms, showers, tubs, kitchen, laundry, water heater... all copper, all professionally installed. Perfect! There is a reason everyone has heard of Goettl. Excellent response, immediate action, making sure the entire house was piped perfectly and correctly. And sweeping and cleaning up behind themselves.

AC unit broke.. House was 96 degrees... called AirZona Heating and Cooling man was it a great…read moreexperience. Bryan was extremely helpful on replacing our 22 year old unit he was very knowledgeable and helpful so much in fact that I spent thousands with a smile. It didn't end there, Bobby showed up to install my unit early in the morning he was super friendly and took the time to meticulously install my unit and explained everything to to me. Every step of the installed he explained what he was doing and why and checked with me to ensure that I was happy with each step that he took. And just when I thought things couldn't get any better Ray shows up with over 36 years of experience. Ray came through double and triple checked EVERYTHING. When my unit powered up he instantly heard that my unit was not running to optimum performance and found a filter in a return vent that it didn't belong (thanks tenants) but that's what over 35 years of experience gets you with Ray. Once my unit was up and running Ray discovered that the compressor didn't come with enough gas to power up the AC unit RAY AND BOBBY came to the rescue again and drove an hour for more gas. They refused to leave me without an AC unit. The guys said they would not leave me until it was right and they did just that. There is no way that I could be any happier with my experience from start to finish. Thank you Bryan, Bobbie and Ray!

The company uses AI customer support. I could not speak to a human--the AI support option…read morescheduled an appointment. After waiting for a call from the company's repair person (as stated by the AI customer support), no one called or came to complete the service call within the service appointment window. I called three times, but I was still unable to speak with a human customer support agent or repair technician.

John and I paid attention as Elijah worked systematically and throughly to inspect and prepare our…read moreA/C and a rental A/C as well as split units, for another hot summer. A father son team. Recommended to us by a friend who has longevity with Affordable A/C and no regrets John and Marcia Flowing Wells area

Great service and cost. Our AC died and they came out and were the lowest bid. Its a Vet run…read morebusiness and his Son works with him