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    AGA Marvel

    2.3 (9 reviews)

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    1 year ago

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    3 years ago

    Very pleasant phone customer service & they helped me, got my beer tap back up and going in no time. 10/10

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    Northland Refrigeration

    Northland Refrigeration

    1.6(9 reviews)
    0.0 mi
    $$$$

    Waste of money. Although it looks good the refrigerator never worked well and is VERY loud. Since…read moreit's installation, less than a year ago, I've replaced both motors (I have side by side), both gaskets and a fan. When it's humid the stainless steel covering the freezer portion has condensation build up to the point it pools on the floor. If you don't want to go all the way up to SubZero try GE Monogram which I have in another home and is quiet, efficient and work perfectly.

    Northland builds refrigerators for both industrial (laboratory), commercial (restaurant/bar) and…read morehome use. We purchase a 48" Cabinet model for our dream kitchen in 2005. We loved Northland's simplicity (no ice/water in the door) heavy duty shelves and simple design. So many refrigerators with all the fancy storage options have TERRIBLE space utilization. Anyway, we woke Sunday morning to find the temperature in our freezer was 40 degrees. We are pretty handy and figured out that the condenser fan was not working. We set up a box fan to supplement the cooling of the coils. A few hours later, we were back to a satisfactory temperature so we bought ourselves time to place a non Sunday emergency repair call. We called several appliance service companies this morning and it turns out appliance repair people don't like working on cabinet refrigerators. The company we purchased our appliances from had also offered service but has since gone out of business. Out of desperation we finally called Northland. We told them what was wrong and they told us what part we needed and offered to walk it through to their shipping department to get it out TODAY so we can have it before the holiday. The Northland repair tech was pretty impressed with our temporary fix and our diagnostics of the issue and said 'you sound pretty handy, you could fix this yourself'. He explained what we needed to do and offered phone support if we need assistance after receiving the part. It is nice to find that 8 years after the purchase that you are still happy with the company. This was an investment and not just a refrigerator. It is built into a wall of cabinets and has a custom front, so it would be a challenge if it needed to be replaced. It was nice to find out that we can also purchase an entire new cooling unit if need be in the future.

    Millard's Furniture & Appliance

    Millard's Furniture & Appliance

    2.4(5 reviews)
    10.2 mi

    I went to Millard's last week to look for a washer and dryer. My expectations weren't the highest…read morebecause my previous encounters there had not been the best. A lady named Terri Ann greeted me when I arrived and showed me several choices and answered all my questions to my satisfaction. She wasn't pushy, just wanted to answer all my questions. I made my decision and went to the front of the store to make delivery arrangements. The owner even joined us for a bit which I thought was great customer appreciation. Terri Ann made it a great experience for me, no high pressure and a smile all the way. Also, they delivered it two days later. They arrived and took our old set out, installed it and installed the new set and hauled away the old one. I am very happy with the entire experience and the people I worked with!

    I purchased a new dishwasher and the wiring harness to the pump was damaged when delivered. They…read moreordered the new part and replaced it three days later. The unit would still not pump out all of the water. I asked to have this dishwasher replaced with a new unit because I was not keeping this one which was on its second service call and had not washed the first load of dishes. I had paid over $1,000 so I felt my request to be reasonable. I did try to buy another unit from Millards but there were none available in the finish I needed. They destroyed my check and picked up the non-working unit. HOWEVER, they sent me an invoice for $125 for installation which had a hand written note on it "You Owe This!" and underlined. When I went to the store and spoke with Greg Millard regarding this invoice, he told me what a favor he did us by not also charging for a pickup. That was a little more than insulting. This is what I would have expected from one of the "big box stores" and why I chose to pay a little more and get customer service over price. That was clearly not the case at this store.

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    Millard's Furniture & Appliance
    Millard's Furniture & Appliance
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    AGA Marvel - appliances - Updated May 2026

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