Larry,s had exactly what we needed in appliances. They were cheaper then the big box store for the…read moresame appliances. Great family owned store.

We now purchase all our furniture here. Larry and his staff are very helpful and make sure we get…read moreexactly what we want/need. He even had his crew come over and disassemble and reassemble our bed we recently purchased, when we had new carpeting installed. Would recommend highly!

Thank you for returning my washer and replacing it with another one it's been a pleasure doing…read morebusiness with you 5 star review

Great appliances at an affordable price! They have a huge selection that's always changing! Love…read morehaving this local and in our community.

Waste of money. Although it looks good the refrigerator never worked well and is VERY loud. Since…read moreit's installation, less than a year ago, I've replaced both motors (I have side by side), both gaskets and a fan. When it's humid the stainless steel covering the freezer portion has condensation build up to the point it pools on the floor. If you don't want to go all the way up to SubZero try GE Monogram which I have in another home and is quiet, efficient and work perfectly.

Northland builds refrigerators for both industrial (laboratory), commercial (restaurant/bar) and…read morehome use. We purchase a 48" Cabinet model for our dream kitchen in 2005. We loved Northland's simplicity (no ice/water in the door) heavy duty shelves and simple design. So many refrigerators with all the fancy storage options have TERRIBLE space utilization. Anyway, we woke Sunday morning to find the temperature in our freezer was 40 degrees. We are pretty handy and figured out that the condenser fan was not working. We set up a box fan to supplement the cooling of the coils. A few hours later, we were back to a satisfactory temperature so we bought ourselves time to place a non Sunday emergency repair call. We called several appliance service companies this morning and it turns out appliance repair people don't like working on cabinet refrigerators. The company we purchased our appliances from had also offered service but has since gone out of business. Out of desperation we finally called Northland. We told them what was wrong and they told us what part we needed and offered to walk it through to their shipping department to get it out TODAY so we can have it before the holiday. The Northland repair tech was pretty impressed with our temporary fix and our diagnostics of the issue and said 'you sound pretty handy, you could fix this yourself'. He explained what we needed to do and offered phone support if we need assistance after receiving the part. It is nice to find that 8 years after the purchase that you are still happy with the company. This was an investment and not just a refrigerator. It is built into a wall of cabinets and has a custom front, so it would be a challenge if it needed to be replaced. It was nice to find out that we can also purchase an entire new cooling unit if need be in the future.

I went to Millard's last week to look for a washer and dryer. My expectations weren't the highest…read morebecause my previous encounters there had not been the best. A lady named Terri Ann greeted me when I arrived and showed me several choices and answered all my questions to my satisfaction. She wasn't pushy, just wanted to answer all my questions. I made my decision and went to the front of the store to make delivery arrangements. The owner even joined us for a bit which I thought was great customer appreciation. Terri Ann made it a great experience for me, no high pressure and a smile all the way. Also, they delivered it two days later. They arrived and took our old set out, installed it and installed the new set and hauled away the old one. I am very happy with the entire experience and the people I worked with!

I purchased a new dishwasher and the wiring harness to the pump was damaged when delivered. They…read moreordered the new part and replaced it three days later. The unit would still not pump out all of the water. I asked to have this dishwasher replaced with a new unit because I was not keeping this one which was on its second service call and had not washed the first load of dishes. I had paid over $1,000 so I felt my request to be reasonable. I did try to buy another unit from Millards but there were none available in the finish I needed. They destroyed my check and picked up the non-working unit. HOWEVER, they sent me an invoice for $125 for installation which had a hand written note on it "You Owe This!" and underlined. When I went to the store and spoke with Greg Millard regarding this invoice, he told me what a favor he did us by not also charging for a pickup. That was a little more than insulting. This is what I would have expected from one of the "big box stores" and why I chose to pay a little more and get customer service over price. That was clearly not the case at this store.

It's a shame more people haven't left a review for RMS Refrigeration and Mechanical Services. These…read moreboys run a top notch HVAC / heater services company. I had a few "expert" HVAC companies come out and try to fix my boiler house setup. The reputable company out of Greenville had no idea what they were doing but still charged me a service fee. Brad from RMS came out, trouble shot, and fixed my system in under 2 hours which is less than I was quoted. Guarantee I will use RMS to install a new HVAC system for my house. Can't recommend enough!!!!

Business owners or operation manager that needs service for refrigeration, or mechanical. Very…read moreprofessional and fast to. No call backs.

I needed a washer fixed and he came lifted the washer and he proceeded to tell me he could not fix…read moreit so then I asked if he could fix a refrigerator and he told me he couldn't fix that either he was here for less than 15 min and told me that it would be $100 for the service call but he never once mentioned there was a service call fee when I made the appointment or the day before when I called to confirm the appointment. I was disappointed with his so called knowledge for repairing appliances and the miss leading and lack of information. He was more concerned about getting a $100 for a service call (that he never mentioned when the appointment was being made) than repairing a broken appliance. It's misleading to person who is trying to have their appliances fixed.

Can't take a card. Cash only. Would not of been a big deal if stated beforehand. If your a cash…read moreonly business say so.

This store is horrible. I have purchased a lot of stuff there and I have never walked out the door…read morewith it when I ought it they always have to order it. This includes a lawnmower that was on sale just before mowing season started. Eleven items in all they always had to order it and you had better get there when they call because they put it on the floor to sell she they get it. I now buy from other places. Kinda over priced anyway.

Best and biggest restore around GR!! So nice, so helpful,…read morebest prices, and the best music!! Can't believe I waited so long to come here. So much furniture, as well as everything else!

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