Mary helped us and was super helpful. We bought appliances here for our new build and they had a…read morehuge selection and great prices compared to everywhere else, even Costco! Would absolutely shop here again.

You bought our whole suite of appliances from Garrett's years ago The ice maker on the refrigerator…read morewent out they came to fix it it took over 6 weeks for them to fix it but it ended or a certain parts and then they had to go order another part and then the thing every time you open the door of the freezer ice falls out out of the floor The repair person said well there's nothing I can do about that. Ridiculous

We always start with Nawara brothers for our appliance purchase. They have a great selection and…read moreinstallation. We needed a service call for our stove. Gabe was knowledgeable and did a great job fixing my stove. We knew they were a great store for value, but great for service too!

Our dryer died right after my husband had surgery-they had a great one in stock (and on sale),…read moreinstaller were prompt, friendly and totally problem-solved a pre-existing issue in our very old house. Highest possible recommendation!

Had there repair guy out for a dishwasher repair. He was fast very focused and did a great job…read more Would definitely recommend them for dishwasher repair

On time and great work. I highly recommend Synergy…read more Thanks Andy V keep up the good work.

We received excellent service from Doc Johnson at Brummel's ! We had a very difficult closet…read morewasher/dryer space and Doc ( and even another salesman ) spent many hours on 2 different days of trying to find something that would fit AND meet our needs! He was patient and very tolerated of our mess that we were working with! I would highly recommend Doc and Brummel's for your appliance and furniture needs! Thanks Doc!!

I went in and purchased a gas dryer from them today. The staff were very friendly and professional,…read moreDoc was great and quickly helped me find what I needed. The entire visit was maybe 25 minutes and I WILL be going back there for my future purchases

Mr. Appliance of Grand Rapids has provided very good service. I certainly recommend this company to…read moreeveryone that needs service.

Working with them was great -- until it wasn't. My Samsung washer stopped draining. I knew it was…read morethe drain pump, so I called around to see who could come soonest and Mr Appliance was here the next morning. He was professional, so nice, confirmed what I knew already and said they'd get the part ordered. I paid $200 for that visit to tell me what I already knew. Fast forward a few days and the part is in and ready to install. Again, so professional and informative. I had the utmost confidence in him. All fixed--$298 more. At this point I could have bought a new machine, but the service was fast and professional. After he left, I started a load of towels. I went up to switch laundry and the floor had about 1/8" of water. My laundry room is on the 2nd floor. Most of it went down the floor drain, but that got overwhelmed. I went to the basement for the shop vac and the water had made its way all the way down and leaked into the storage room around the pipes. There was so much water everywhere. I tipped the washer back to see underneath at what could have happened. I could see it clear as day and I'm not a licensed washing machine repair person. He didn't connect the clamp to the drain pump after installing!!!! So during the final spin cycle, the tube came loose and all the water in the rinse cycle ended up all over my house. I had clean up, had to call servpro for water in the walls and have the carpets outside the laundry room cleaned. I needed to replace the laundry room rug as well. When I contacted them and told them what happened they offered to come fix it. I told them I already fixed it....and it wasn't a "fix", it was improper installation. This is where things went south. I had paid for water clean up, lost 2 hours of my work day and had to throw away a rug. I paid $498 for a fix that cost me hundreds more because it was done incorrectly. I only asked for $250 in reimbursement, which I didn't think was a lot considering I could have asked them to file an insurance claim and pay for water clean up and rugs. The person had the nerve to say the best they can offer is $100 because they have costs involved. We went back and forth a few times and they are lucky my husband is a nicer person than I am because I was ready to just dispute the credit card charge and provide the pictures and videos to prove the job was not done. We ended up on a $179 refund. My husband was happy to have it done. I am still upset about how it all went down and insulted that they could offer was $100 after we paid their fee and the clean up after they messed it up. This was their exact response to me after asking for $250 back "I think that would be a little too much. I know you had to pay some cost for cleaning but we also offered to return to fix it." I honestly did not want them to be out the part cost, so I asked for the breakdown of the invoice. I would pay for the part, they pay for the service. They don't offer receipt breakdowns of parts and service. The exact response: "We don't breakdown the parts and labor as we charge just one fee for all. Sorry we still need to cover some cost on our end as well. We can do $179.95." Their fee is expensive, but their response time was amazing. Finishing the project correctly and the follow up conversation when it went wrong gives them ZERO stars. They are a business and should be insured for these types of mishaps. Water clean up is no joke. I do not recommend them.

Excellent communication, as well as work and explanation. Had a concern with a gas smell from our…read morenew -ish stove, and he diagnosed the problem within 5 minutes. Simple repair (for him :)) and I would definitely call Henry again if/when I have any appliance issues. Highly recommend.

I called to make an appointment on Wednesday and Henry said that he would be to my house on…read moreThursday between 2:00 and 4:00 and that he would call or text when he was 20 minutes out. He never showed nor called.

Brice helped us out so much and we got everything that we needed. Thanks!…read more The rest of the staff was so helpful. We got a large sectional, dining room table, and who knows, we may get more!

Got couch loveseat and recliner from them with the warranty yeah didn't last long seams came apart…read moretried to use warranty and I get gonna call us back or whatever bs excuse they could come up with. Couch back boards broke to where boards put hole in back of couch and messed up my wall. Loveseat wasn't as bad but seams on front bottom came open and the recliner omg seams in seat and lower part came apart and the material was unraveling. Lesson learned never will buy funiture from there again. And never that material pay a little more and get something that will last more than 6 months before you have to replace it

This is a nice laundromat! Clean, 24 hours, machines are always working, they have decent prices…read moreand you can use coins or the app on your phone! People that go there are always kind and helpful to each other.

Nice clean place and well maintained!! Highly recommend! I am glad they open 24 hours.read more

ZERO stars for the worst customer service I have ever experienced. The ordered part is two weeks…read moreoverdue with no expected delivery date. Tried to cancel the order but no refunds are allowed. The receipt says returns are charged 20% but to return it needed to be delivered, no refund is not a good way to run a business. Too bad I need to give at least one star, they don't deserve even one star.

Stay Away I went to…read moreDe Young Engine and Mower to purchase a drive belt for my Toro 22" front wheel drive lawn mower. I set the belt on the counter and asked for a replacement for my Toro. "Sir," the guy said, "I can't find you a belt unless you have the model number of the mower we are dealing with. There are all kinds of belts", he said, "and I have no idea which one you need without the model number. I asked him if he couldn't just match up the belt to mine. He said, "No". His attitude suggested I should know better than bother him with such a request. So I left. On my way home I stopped at Home Depot and went to the repair parts for lawnmowers section. Hanging there was a belt labeled, "Drive Belt Front Wheel Drive 22" Toro Lawn Mower". I matched it up with my old one. Perfect. I'll know better than to ever bother with Tom De Young's Engine and Mower again.

I made it years and years without cracking my phone's screen, until recently... when the back glass…read moreof my iphone shattered. That's right, now we have to worry about the back of the phone as well as the screen, haha. The phone still worked fine, but the broken glass was getting worse so I called around to a few different companies to get quotes. UBreakIFix quoted $250 and would need to make an appointment, Lake Effect Phone Repair was $200 and could be done the same day with no appointment, and Repair Tech 360 quoted $149 and it would take 4-5 hours but they had the part in stock. I decided to just do the cheapest option, and was really happy with the experience. It did take about 5 hours, but Laura was so funny and nice and joking around with me, "What did you do to your phone," - I really liked her sense of humor. Plus the job was done well and my phone looks brand new again. I'd definitely go back for future repairs or technology issues. Their services are clearly priced on their menu screen.

I came in for an issue with stick drift and got charged $45. Got the controller back and there was…read moreanother issue discovered later on that I almost got charged $20 for. I said how about $15? Deal. Got my controller back about 2 weeks later because I had to come back and wasnt texted or emailed (You had my information from the first visit). Later on, I discovered there was enough drift stick once again on the left analog stick to disturb my gameplay. In total, you charged me $60 to make my original issue "A little better". I might as well have bought a new controller with that money. Avoid this dishonest, unprofessional place.