Driver was extremely helpful, on time for requested tire change, friendly competent, I would never…read morehave been able to remove the tire by myself.

Great service when I needed it. Very helpful driver. Knew where to drop off at Ford dealership.read more

I'm sure if you call these guys directly they will tow your vehicle for a reasonable price my…read morecomment is about the other side of their business. These guys like the tow vehicles from apartment complex in the middle of the night and then charge you an ungodly amount of money to get your vehicle back. My vehicle was towed from my apartment complex at 2:30 in the morning I was told that my parking permit was not visible turns out that fell off the rearview mirror and fell onto the Center Council of the vehicle but was still clearly visible. I have lived at this complex for over 6 months I am on the lease and my vehicle is listed on the lease as well. I went over to recover my vehicle a few hours later and I was charged damn near $500 and it must be in cash was the only payment they were willing to accept. I'm sure everybody gets a little piece of the action just be where this business engages in Shady practices.................

On November 7, 2021 I was parked at Kings Donuts .Kings Donuts was closed, yet my car still got…read moretowed by TRS towing. I called TRS towing and an employee by the name of MATT picked up the phone. I asked MATT , the name of the owner. He would not provide me the owners name. I then proceeded to ask him what the cost of the tow was. He hung up on me. I proceeded to call back and he hung up on me again. The third time I called back I spoke to another employee by the name of Shelby who then proceeded to tell me what the amount of the tow cost. I went to go pick up my car and pay for it. When I got there, he refused to give me the owners name again.

So far so good! Very nice people…read more I guess the real test is if and when a problem arises. Will return in the future and will recomend.

They're called Rocket Automotive now, they changed it about a year ago. Everyone was super nice…read morethough.

Needed a large company truck towed from a crowded parking lot and delivered to a local mechanic…read moreshop. The entire experience was flawless and professional; I was truly impressed by the skill of the driver who effortlessly snatched and loaded the vehicle. While it looked like magic watching the entire process the driver definitely knew his trade well. BC Towing quickly responded, took care of the issue, and texted me when the truck was delivered. They will be my go-to for all future towing needs. Thank you so much for making this process painless!

I was made whole, in less than four hours…read more My car was towed recently, by mistake (no fault of BC Towing), and upon the details being exchanged by relevant parties, it was returned to me. I cannot express enough how painless this has been, after the initial shock of my car missing. I was treated with kindness, compassion, and the professionalism.

Michael was fantastic. Super helpful and quick to get to us. He was super polite and very…read morehelpful. I would highly recommend him!! I can't say enough good things!!

Customer service is not great! When you can't take a walk in oil change then ask when there's an…read moreopen date they can't give you a date it's time to move on!!

We've been going here for decades & have had the best service. Recently, the lights on my vehicle…read morewere going off & on by themselves even when the engine was turned off. I was on the phone with the Ford dealership in Salem for a long time explaining the issue & answering questions. They gave me an estimate of $3800. I took it to Rocket (fka Roger's) . They fixed it & charged a significantly less amount. They're always very busy so it may or may not take longer than other places, but they are honest & fair & give AAA discounts.

Josh came to tow us after we broke down on our way home from the beach and he was so helpful, kind…read moreand knowledgeable. It could have been a terrible experience but his kindness made it and easy and an enjoyable experience. Thank you!!!

I am trying to get ahold of someone so I can have my receipt mailed to me so I can be reimbursed…read morefrom my insurance company from my tow from Keizer to Portland last night no one answers have left several messages

I requested a tow services and Ivan showed up with the most cool calm collective vibe that just…read moremade me forget about how bummed out I was my situation and he secured the car securely, displayed great professionalism and we need more Ivan's in the world . Ivan is a great man with great dignity and definitely will make any customer feel at ease, he is a great asset to your business. Bravo Ivan mahalo nui big time bradah . Aloha

Not very patient at all wouldn't even wait for me to deal with member service to fix my service…read moreplan because the plan all the suddenly changed from not having to pay for field service to happen to pay for fuel service and now I just got hung up on by member services and being told there's no issue when I told the lady that I did not pay for basic I paid for the Plus at a promotional rate and she said there's no issue that the plan is right and I said no it's not I know what I bought and she kept on trying to avoid my point and just kept on bringing up other details giving me the runaround so I will be doing a bad review on Triple A's website as well on her

I got a Tow service from these guys, They keep saying that they will be there in an hour or so. The…read moreGuy Showed up after 4 Hours!

My husband purchased a car sight unseen from Copart. Policy at Copart states cars cannot be driven…read moreoff the lot unless you have a dealer tag and license. We had no choice but to get a tow to pick up the car. Copart gave us a piece of paper with highlighted suggested tow companies. My husband called around and settled on M&M. They charge 3.7% if paying with card. We were charged an additional $25 for me being in the truck after delivery. The battery starter was not charged. We paid over $300 to take the car from Copart in Woodburn to Capitol Toyota in Salem. The driver asked if he could vape, my husband agreed. I was thankful we were wearing masks because the truck reeked of smoke. Anyway, the driver was nice. Wish the extra charge for me had been disclosed.