I did a lot of damage before halloween and i kid you not had 20 separate returns to do. Dave was…read moreamazing, patient with me and my craziness and helped me get these returns taken care of. i VERY MUCH SO appreciate him and everybody i've ever dealt with in this place. Everyone is so sweet and side note the music is also always great. highly recommend :)

This location does not get very busy very often. When it does have a line, the workers move quickly…read moreand get through the line very fast. Returns are very easy here.

I sent a copy job by email to Crisp Imaging. The next day I went to pick it up and not only was it…read morecompleted and waiting for me but it was excellent quality. I had decided I needed a another copy which they had copied from a Powerpoint and so they had to pull it back up and make me another copy which they did with pleasure, even though it was not very convienient and my copy job was not a big one, so the time spent wasn't bringing them a lot of compensation. I then asked about the ends of rolls of paper that I sometimes had purchased in the past from the previous owner, and before I left he gave me a roll of paper in a size he was no longer using- and didn't let me pay for it. I left there feeling so uplifted and well served. They were not only capable but generous, and gracious. THey honestly made my day- as well as my beautiful copies!

We have a pool company and we started using Crisp Imaging for our business cards and invoices. The…read morestaff is great. Fred and Jeff were super friendly and provided a great service! You can count on them! 5 stars!

Great, family owned business that is quick and reliable. Their work is of great quality and the…read morepeople are incredibly helpful and friendly. Always love to support small businesses and this is one I see myself coming back to.

Excellent service ! We needed a sign asap and they came…read morethrough ! We are very pleased with the outcome!

The staff here is great. We have used this printer since 2018. They have done large orders for us,…read moreas well as smaller orders as well. The last time we use the services both times we use Justin as our contact person. He is a great technician and he has a reputation for having great customer service. This time I worked with Ken and he was very customer service oriented as well. What I like about this printer is that they have the ability to give you estimates of how much you are , expecting to pay, they give you options when it comes to print style and design, and they are very upfront and honest with you about outcomes of your project. You can do all of this on email with them before you even have to visit the store. When you visit the store, you've already sent your print job to them on email. You just might need to drop by to drop off materials like specialty invitations, which was our project this time. I appreciate that Ken verified and sent proofs of our printing job on email for us to have a look at before we approved the final project version. Overall, Ken is a great printing technician and expert. His patience with our event team was awesome. The rest of the staff is very customer service oriented too. I recommend Copy-It La Mesa, CA!

The best service, great quality, and very good prices. It is…read moreso nice going into this copy place because they can do pretty much anything you need and they're very kind when talking with you. They helped me to get the exact service I needed.

Unless you've been living off-Earth for the last few years, you're well aware that analog storage…read moremedia (aka books) are on the road to obsolescence. This also means that businesses that support said storage media are also on that same road. So it was with some concern that I came across a first edition of Following the Equator (1895) - while the pages were in excellent condition, the spine was, to be kind, trashed. So I set about finding a rebinding solution - and discovered that the businesses close to me that offered this service are no longer in business (see first paragraph). A bit further out was SD Bookbinding. I read through the reviews and, while most were positive, a few people called out the rudeness of the owner. But....beggars can't be choosers - so I called up, talked to the owner (Don), and with address in hand, drove down to El Cajon. I talked with him for a few minutes - he showed me the issues with the book, as well as what was great about it. He then explained what he'd do to resolve the issue, gave me a fair price, and a time frame. A few days inside said time frame, he gave me a call and let me know it was ready to go. I drove down, and he walked me through the process of what he'd done, and showed off the end result - which was, frankly, stunning. I found Don to be cordial, FULL of knowledge, fair, and incredibly talented - so yeah, I highly recommend him to those who actually still read analog storage media AND have older books that need some TLC.

What a great guy . Impressed with the workmanship, attention to detail and his help and advise . I…read morewill definitely return and highly recommend him. The cost was less than I had expected. Five star all the way. Thank you.

Jeff & Malia run an outstanding store. All of the employees I have interacted with are courteous…read moreand very knowledgeable. I had two cutting boards/stands packaged and shipped to my son in Milwaukee, WI. The package arrived in fabulous condition. He indicated the package didn't even look like it had been handled. All of the items in the box were expertly wrapped. Based on the outstanding service and handling of my items, This is the only store I will use in the future.

Customer Service was not good. Young lady working the…read moreregister was not at all friendly and she was Throwing boxes around.

What a wonderful experience all the way around. From the customer service to the final product. I…read morehave been working with printers for 30+ years, and it is awesome to see a company that understand the need... and gets it done in such a wonderful fashion. I will gladly work with them again as they make me look good to my clients.

Needed 50 copies of short run digital printing of my 356 page full color 6x9 perfect binding book…read more Zing did the job in days. Quality was excellent. Will use them again. Gabe was fantastic.

It's super hard to find an office supply anymore! This location is close so I stopped by…read more I needed acrylic stands for signs, they had 4 boxes so I grabbed them. I got home and 1 box was used all scratched up and instead of 4 stands inside the box someone swapped out a different sign inside. This was frustrating because it meant another trip to the store. They really need to check when people return items and not restock it at full price $29.99. I understand it's not the fault of the people who work there but they really need to check returns. Because this is a waste of time & gas for anyone. My first trip out was great the workers were very helpful and it was a fast check out. The return trip took so long, only 1 cashier and 5 people in line and 4 of them were returns, and it took a lot longer not sure why ‍. The cashier didn't really care why I brought it back but did mark it with a sticker that read damaged sold as is (or something to that effect). So they were clearly putting it back on the shelf. The store isn't well stocked or maybe just sold out (I'm not sure). It was clean and orderly not didn't really have enough stock on what I needed.

Staff changes. I've never felt so uncomfortable in an office supply store and they seemed to be…read moretelling lies in regards to inventory. I 10/10 would not trust them for your business needs or anything more than manila folders

Just witnessed Peak Entitlement™ at the FedEx copy center…read more I'm calmly getting help from one of the clerks when this woman materializes behind me, immediately heavy-sighing like she's been stranded there for 47 business days. She'd been there all of a hot minute. ONE minute. Yet somehow the inconvenience was just radiating off her irritated face. Instead of walking up to the counter like a functioning adult, she starts talking directly to the clerk who is actively helping me. Bold strategy. I slowly turn and give her the kind of glare that, in my imagination, shoots laser beams. Sadly, only in my imagination. She doesn't get instant royal treatment, so she wobbles up to the counter, to a register that is not even open -- fully ignoring the fact that there is a line -- and demands to be helped. Ma'am. Everyone here is clearly busy. This is not a private concierge service. Eventually a clerk goes to assist her and directs her to drop her picture into one of the input trays... which just so happens to be attached to MY printer station. She barges right into my space without a single "excuse me," "sorry," or "can I just sneak by?" Nothing. Not even eye contact. Just pure bulldoze energy. I immediately comment, "YIKES," and snatch up my tax documents before she brushes against them and sends my entire financial life onto the floor. Lousy lady with no sense of personal space. Zero common courtesy. Zero situational awareness. Just aggressive impatience wrapped in entitlement. She continues acting annoyed while being actively helped. I'm watching her like... does she hear herself? Does she see herself? Because it's giving toddler-in-a-grown-huge soggy body demanding to be helped while others are waiting patiently in line My clerk, sweet angel that he is, thanks me for being patient. And I say -- loudly enough -- "Of course. You guys are busy. Patience is a virtue. I can't just walk in expecting everyone to drop everything for me." When she finally left, I told him, "God bless you all for your patience dealing with... that." They handled her with way more grace than I would have. I would have threw her sh@t out of that place and told her to get the hell out Anyway. Glad I won't have to see any more inconsiderate blobs of Santee today. The whole interaction gave me enough rage-fuel to power a small city, so now I'm off to burn it off at the gym and prevent myself from turning into an ugly impatient and inconsiderate low class person like that fat lady. Huge kudos to the young employees who continued to remain calm with this moron and continued to be respectful. That was great customer service. Look people, don't go to the store and expect service in a heartbeat. Even though it didn't "appear busy", these guys were all working and moving packages, scanning, multi tasking. Here's some advice for all you entitled Karen's and Kevins.... don't go anywhere acting like you're in a big hurry and expect everyone to hop skip and jump for you. Get out of the garbage cans and learn how to treat people in the costumer service department with respect. What I witnessed today, these guys acted opposite of what some lady complained about with this "James" employee from another review. I would absolutely not be surprised at why this person might have lashed out, with what I witnessed today with that inconsiderate nasty lady today spewing all kinds of negative energy.... That is the kind of crap that can push people from being patient and calm to frustrated and angry. So don't go there already in a bad mood. Get therapy but stop being rude to these employees. The clerk who helped me was extremely cordial, helpful and communicated with me very professionally.

James is an amazing associate. Honestly he should be the manager. Anytime I come to this location…read moreJames is working hard and giving the best service possible while the so called manager stands around looking uncomfortable, if he is even out front. Most of the time the manager is hiding in the back. Thank you James for all of your help and work each time I come by.

FedEx is THE ABSOLUTELY WORST shipping service EVER!!! Every single time I buy something and it is…read moreshipped by this company it never arrives the day it is supposed to. I sit ALL DAY waiting because it has to be signed for and, as always, the delivery "time window" keeps changing till they say a new delivery date will be posted. I swear I will NEVER buy anything again from a company that uses F You Express!!!

I used purposely used the print and go email to send my files to them hours before heading to the…read morefed ex office in elcajon. After receiving the confirmation email from fedex letting me know my files were ready to print i got there and tried printing my files using using there self serve printer. The printer didn't work. I went to the front desk for help and was told Fed Ex didn't print Excel files only PDF files. I asked why I wasnt told about this when I received my confirmation email from them saying my files were good to go. It would've had them changed to pdf and save me a unnecessary trip. All he could say to me was that it says it on every printers in the office. A lot of good that does me when using the ' print to go ' email and you get a reply saying your files are good and ready for printing. It seemed to me the guy at the front desk was more worried about leaving work on time then helping print my files before they closed