What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

Ceegan and his crew are top notch. We had 3 pool cleaners who failed to see our water line wasn't…read morehooked up which would've burned out our pump. Even the city inspector missed it thank you ceegan for taking good care of our pool and property. We love you guys.

If you're looking for an authentic pool company who can help you identify your opportunities at an…read moreaffordable price then No Excuses is for you. Ceegan the owner can fully automate your pool while suggesting designs and helping you save money to achieve your backyard oasis vibes! Jose the technician is efficient and friendly, takes the time to answer any of your questions.

We recently bought our home, and the pool had clearly not been taken care of by the previous…read moreowners. Aqua Care Pools answered my call right away, set up a same-day visit, and immediately got to work helping us get the pool clean, usable, and comfortable for my family. They were able to get our jacuzzi jets working again, showed me how to properly use all the equipment and settings, and have been very responsive to any questions or concerns I've had along the way. You can truly tell they care about their customers and take pride in their work. They've been kind, professional, knowledgeable, and patient throughout the entire process. I'm so grateful we found them and would highly recommend Aqua Care Pools to anyone looking for reliable and caring pool service!

Ryan installed our New pool equipment and has serviced our home for years. Chase is great and the…read moreservice has always been top notch. I would say the team is very knowledgeable and professional when it comes to any pool needs.

Nice,good competitive price sends updates after service via email pictures. On time every weekread more

We have had this company for several months now. They are awesome. Reliable, professional and…read morereasonable rates. Highly recommend Alliance Pool Care.

Mike (Elk) has been my pool guy for years! Great guy & Family man! Consistently, He has shown up…read moreevery week without fail, does a professional meticulous job! Customer service is above and beyond too! Fast response for (turd) emergencies or last minute stuff. Mike is very upfront, thorough, honest and does exactly what he promises.

So I just bought a home with a pool and I was trying to find somebody to take care of my Pool…read more Nobody would answer. Nobody would call back but Elk pools called me back within five minutes. spoke with Michael and literally the same day he came over looked at my pool very knowledgeable. Gave me great pricing and has been keeping my pool crystal clear. I like the fact that he just doesn't clean your pool. He maintains and let you know if there's anything wrong he'll look at your pump. He'll look at connections. He'll let you know if he sees something that's out of place which is something that's good as the pool is an investment and you want to take care of it as a homeowner that being said I recommend them for any of your Pool needs maintenance and repairs.

Awesome! They are very dependable. They always do a great job. I have been using them for years.read more

We had new pool construction and needed a pool guy ASAP!!! I did what I do best and ran to YELP…read more Looking for someone local and Gilberts Pool Services popped up. Sent him a message and he replied right away, he was at our home the very next day and we shook hands and had ourselves a pool guy! He kept his word and made sure our start up was working. Chemicals, cleaning, checking the equipment (cuz what the the hell do we know)! The price for everything he does was totally fair! Ended up with a beautiful clean, clear ready for the long holiday weekend. He's a total recommend

I have had Afford-Pool-Service for only three weeks so far. Ashly gave me a reasonable price, I…read morehave had lower quotes, but it looks like I made the right choice on a Pool Service. You get what you pay for. I have had other technicians from other pool services that come and go within 10 minutes or less. Mark is detail oriented, takes the time to make sure that my pool is well taken care of, explains what is going on with my pool, and makes recommendations on what I can do better, (pump run times, cleaner hose floats, etc. So far I am very pleased. Thank You and Keep up the good work!

Afford-A-Pool did a great job in replacing my pool filter grids. They were prompt and had good…read morecommunication. Would highly recommend!

EXTREMELY UNPROFESSIONAL. After 6 years of being a client with Garrick's dad Ryan, I was simply…read moretrying to communicate that service has not been up to par since his son Garrick had taken over. Our pool has been cloudy for the past month but what was worse was the accumulating algae and now green pool we are having to deal with (see photos). I also had to tell him that our salt light was blinking even though Garrick was supposedly coming weekly to clean and maintain our pool. It had never been communicated with us that it needed to be replaced. I had told him I had been a little disappointed with the lack of communication with us. Being that I had been a client for 6 years, I had never expected such an unprofessional response. He called me crazy and obsessive instead of taking accountability for the lack of communication. Also, PLEASE TAKE THE PHOTO OF MY POOL OFF YOUR YELP ACCOUNT. You never even asked permission to take a photo of my backyard. Glad I found the Yelp account because it looks like everyone has been having the same problems. Good riddance!!

please stopped sending us invoices. Your service ended in April and all payment settled by the end…read moreof April 2025. I have been texting you to stop emailing the invoice in June and July, you never responded. We just received another invoice for August. If the past invoices were error, any further ones will be considered harassment. Also, just fyi, the reason why our pool was green starting in the 3rd week under your care, even though the water was just completely refilled since you started in December, is because you put the chlorine tablet in the wrong space and never cleaned the filter basket. Our current pool guy was able to get rid of the green spots in 2 days.

My wife and I lived in our home for about three years and were holding off on a pool light for way…read moretoo long. I've asked for plenty of quotes, but no one offered the service. Lupe was very communicative throughout the whole process, honest and informative about the things I needed and things I might look into for the future to upkeep our set up. He installed a new light fixture with an LED color splash. Competitive fair pricing and down to earth. Now that we got our pool light our backyard is straight vibes just in time for the summer. Highly recommend these guys!

More than a yr ago, I chose Neighborhood Pools to replace my previous pool service. Called Lupe. He…read morestopped by and walked me through (really schooled me) on what would be needed. He was not selling me parts or chemicals. Just giving me the honest lay of the land. He and his team have been incredibly reliable, honest, and helpful. They are wonderfully responsive to texts and all my concerns. When I needed a new pump, he recommended a specific one for the size of my pool and where to buy it. Not for his profit, for quality service. My pool is spotless and Neighborhood Pools is the reason.

We've been really happy with our pool service. Gary has been professional, reliable, and always…read morecommunicates clearly. He shows up when he says he will, and our pool looks great year-round. He takes great care of everything and has such a positive, easygoing personality. We truly appreciate his integrity and consistency. His pricing is fair and a great value for the quality of service. We truly appreciate his integrity and consistency. We highly recommend him!

Gary knows pools. Ours can be challenging with lots of vegetation surrounding it, especially during…read morethe windy season. But he does a great job fixing any problems that arise or recommending companies to do things like cleaning or repairs. I also love how well he communicates. That's rare. I can ask him questions to fix issues on my own if needed. I highly recommend Gary!