Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

This was my first time hiring 2 Sons Plumbing & Sewer. I picked them due to their immediate…read moreavailability, flexibility for doing two separate plumbing jobs on one visit, and positive reviews on Yelp. The work I needed done was the installation of a 50-gal electric hot water heater (plus haul away of the old one) and the diagnosis/replacement of a corroded waste line connector for a garbage disposal. When I set up my appointment, I made sure to clarify that I wasn't going to be charged for the service visit, or additionally, for any diagnostic steps. Keep this in mind if you're considering them because it's probably a better idea to go with a plumbing company that won't charge you just to come out and physically look at the work you want done. Unfortunately, I was in a hurry, not because something was broken, but due to the fact that completing the work quickly was pivotal to getting a condo sale to the finish line. I was able to schedule my appointment for as early as Monday despite making the initial contact with 2 Sons Plumbing on Thursday (they could've come sooner, but I opted to avoid the extra "rush" or weekend fees by waiting until Monday). One thing I didn't like about their business model is there's no upfront cost for general jobs (i.e., install a hot water heater) or any idea of hourly charges. For instance, with Lowe's and/or Home Depot, I could call and get quotes for this type of work from their subcontractors. Going through Fast Water Heater (Lowe's preferred subcontractor), a 50-gal water heater installation might run between $2,200 and $2,400 depending on the model of hot water heater (the purchase of which is included in the quote). I ended up buying a new water heater from Home Depot ($871 after taxes) a couple of days prior to my appointment with 2 Sons Plumbing, and hauling it up a few flights of stairs to the condo in order to save money. I would later find out that, had I bought the 50-gal electric water heater carried in the back of the 2 Sons Plumbing Truck, it would've cost $3600 (I have no idea why it was this expensive). In the end, I paid 2 Sons Plumbing $1870 after taxes for the installation of the Home Depot Water Heater and haul-away of my old one ($2700+ if you include the price of the hot water heater I bought on my own). In addition to the hot water heater install, I ended up paying for a new garbage disposal plus its installation because the corrosion in the waste line was so bad that new parts were needed (which they didn't have). It made more sense to just replace the whole thing (current garbage disposal was 10+ years old)--This came out to $786.88 after taxes and a 3% convenience fee for using a credit card. Overall, it was a good experience thanks to the knowledge/prep work I had done for 2 Sons Plumbing before going with them. The final cost to me certainly had the potential to be much higher had I let 2 Sons Plumbing provide or do everything. The job took about 6 hours to complete, and I paid in the ballpark of $2500 for the hourly rates (?) plus the purchase of a basic garbage disposal and a minuscule amount of parts. I overheard that the general hourly rate is $400, so what I paid aligns with that. The amount of contact and post-job follow up documentation I received (emails; texts; invoices; etc.) was thorough but also annoying (I.e., solicitation for reviews). All things considered, here's how I'd rate things: Availability/Communication: 5/5 Cost: 3/5 Technician: 5/5 Invoice/Follow-up: 3/5

My experience with this company was fantastic, and quite a relief after receiving a quote from…read moreanother Yelp highly rated plumbing contractor in Issaquah. The first quote I received was the price of a small, used car to repair a freeze damaged underground water line to my shop. The break was within 1 foot of where it daylighted from underground. At the price quoted, I was debating whether to repair it at all. I then got a quote from MV Plumbing, and it was 15.8% the amount of the other. That is not a typo, or 15.8% discount over the other quote, it was literally 1/6th the amount of the other company. Not sure if they used a different approach to the work or not. They showed up at 8:00 AM, and left at 8:50 AM, so you know they did not misquote the work to be done. I had installed a water meter, so could immediately verify the repair was proper and not leaking. Anyway, this is my 'Go To' plumbing company for sure, and another lesson in why we all need to get more than one quote whenever possible.

I had Dave and his team replace my hot water tank. Service was FAST! Professional and fairly priced…read moreno phone tag or waiting for an appointment. My tank leaked today 9-15 and Dave had team member at my house in 1 hour. Connections checked and tightened and assured if any issues (we could not find where it is leaking) they would be right back out and will resolve no matter what even if it means replacing the tank. All warranted.

We needed a really old water heater replaced and got a reference from a good friend for Cahill's…read more The communication was quick and we had an appointment for the following week. They were on time, very professional and friendly. I had seen some not-so-good reviews stating their prices. I was happy to pay what we did for the service we received. They had the old heater out and the new one in and going very quick. I would definitely recommend these guys.

They charge $400 an hour! I had a leak on a 2 inch pipe n was charged $1159…read moreThats totally outrageous

I had a bad leak and clog under the bathroom sink i tried to fix myself. Winston came out and was…read moreable to cut off and replace the bad part but was still a bad clog further down the line. Will came out with a snake and cleared part of it but was likely going to happen again. because i'd already spent so much getting it fixed his manager cut me a half off deal for their Hi pressuure pipe cleaning service (i forget their name for it) both Winston and Will were super efficient and professional. 10 Stars!

Brandon did an exceptional job fixing the under-sink plumbing in both the kitchen and bathroom, as…read morewell as installing our new garbage disposal. We especially appreciate the peace of mind that comes with their one-year warranty. A special shout-out to Jason, as well, who was professional and thorough during the estimation process. Highly recommend!

Our technician Garrett was great. The first scheduled appointment ​was missed due to another job,…read morebut it was rescheduled for soon after, and Garrett did an excellent job. He was efficient, resourceful, inventive with solutions, and successful in his work. Couldn't be happier with the result. Big time recommend. ​​

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

Good work, excellent efficiency, and great communication from Otter plumbing! We had to get all of…read moreour pipes replaced and we are really glad we went with this company. Mike and his guys did some great work!

My toilet was running, I sent Otter an email and they responded right away and had an opening the…read morenext day , they showed up in the window time frame , we're polite and courteous, and professional. Evaluated my issue and gave me a reasonable quote. Had my toilet repaired within the hour. I highly recommend them. They are also a local company to maple valley which is important to me.

tl;dr: Fair pricing, quick, reliable and professional work, kind personalities…read more After being forced to snake my drains every couple of months, the galvanized pipes in my 60 year old home finally decided to call it quits and I decided it was time to replace them. I started getting estimates from different companies, and Wyatt from Piper's came out to see the scope of the work. Whenever hiring contractors I try to understand beforehand the work involved with the hypothetical if I had to do the work myself, that way when walking through the project with the person giving an estimate it helps me figure out the rough bound of what I think the project should cost in labor and materials and to help me catch if there's additional "work" or costs that get put into the bid. With this in mind, when Wyatt walked through the issues he saw and roughly the work involved to fix the issues, it was nothing but an accurate assessment. I felt comfortable bouncing ideas of what made sense to try and tackle in the scope of the repair and what might be unnecessary as there was no real sense of an upsell, just what seemed like honest, professional opinions. Time is money for lots of these companies, and sometimes estimates get rushed which happened in some of the estimates I received; but not with Piper's. They took the time to understand what my priorities were, what constraints there were, and give fair realistic suggestions. After accepting what I believed to be a very fair bid, they were able to schedule the work and came exactly when they said they would. My plumber was Wyatt with a secondary helper - both did a fantastic job and were great at what they needed to do, so only praise there. They were respectful, used shoe covers and moving pads so as to not track dirt on my carpet, cleaned up all the debris from the work, and showed great care in their work. They also were considerate of my requests to minimize the cuts into the drywall and whereas many other bids told me it was necessary to cut drywall in three different rooms for the work they took on the extra inconvenience and were able to keep all the cuts contained to just the bathroom. Time will tell how well the work holds up, but as of now I have the utmost confidence the work will last.

Two members of Pipers Drain Repair was available the same day to diagnose and repair my garbage…read moredisposal. Even though I wasn't sure what the issue was, they were able to quickly figure it out and fix it. It was great working with them and I would absolutely hire Pipers again for any plumbing needs I have.

The company was fast to get me a quote and could have performed the service the same day except for…read moremy HOA. The install ended up exactly on schedule and installation crew was friendly and they did great work. I have no reservations recommending this company to replace your broken water heater.

Our water heater failed the same day we both came down with Covid in early December. Due to us…read morebeing quarantined, we struggled for almost a week without hot water. We had scheduled another company to replace our water heater soon after our failure, and we knew we had to wait due to quarantine. Out of nowhere, the next day, they canceled their appointment with us, saying only that our technicians are injured. I looked on Yelp and found Water Heater Doctor. I called & discussed our situation with Patrick. After sending him some pictures of our existing water heater and home layout, he gave us a very fair quote over the phone for a high-quality Bradford White electric water heater and scheduled an appointment for the next morning after we were out of isolation. Patrick realized we needed a hot shower ASAP! Luke, the installer, and his assistant arrived as scheduled and installed the new water heater within 90 minutes. Good to know some companies still have this level of professionalism and customer service. We will be recommending Water Heater Doctor to all our friends.

This is the second time that I've used this company. The owner came both times, and remembered my…read moreplace from the first time three years ago. I was pleased with the work both times. Counting the business owner, three plumbers came today. This time my initial request was to replace two faucets. The plumbers who came to give an estimate a week ago discovered that the cold water valve needed replacing. Notice must be given to building residents 3-4 days in advance of water shutoffs per my HOA rules. A few months after the first time I needed this plumbing company, a contractor working on remodeling my kitchen should have found the valve problem. But since he did not, the silver lining is the quality of the work by this company. I have complete faith that the replacement valve will work perfectly since they installed it. They showed me the plastic valve they replaced and how it would not turn at all. We all liked the faucets I chose for them to install. In the bathroom my glass waterfall faucet has LED lights to indicate cold, warm and hot water. After installing it the plumber showed me a video of the lights working before I went in to try it myself. The kitchen faucet is a Moen which looks nice to start with, and has some great functionality. As the handle is turned for the water the head floats down a little. Then it is possible to select an angle for the head to remain, for example 45 degrees. It will stay in the selected position while the water runs. The owner took a video for himself! Besides the top quality of the work, I appreciate the polite and respectful manners of the owner and all the plumbers.

Just an update here - we used these guys again yesterday. That's the third time they've provide…read moreabsolutely STELLAR service. They are responsive, give free estimates, and the work on a nagging issue was taken care of in around an hour. I know we can trust the work will be done right the first time. They are really our go-to plumbers!

Quick service, knowledgeable owner, fair pricing. I've hired Vlad serval times in my two homes,…read moredefinitely a trustworthy guy to have in your home maintenance network.

I have been calling all water plumbing for several years- they do an outstanding job - great…read morecompany and will continue to call them first for all my plumbing needs b