Amber and Curtis did a great job. They replaced one toilet, Fixed the second toilet's handle,…read moreaddressed a sink and bathtub with issues as well as replaced laundry room pipes. So for the first time since moving to Puyallup I have hot water for my washing machine.. I am so grateful! They were so considerate and just so nice to work with!

Great Experience! Fair pricing, fast service, and quality work. They fixed my ceiling leak without…read moreovercharging. Highly recommend!

Anthony and his crew did a great job on a replumb of our house. Super professional and a great…read moreprice. Then today I ran into an issue with my gas line for my stove. He came out and was super helpful and friendly as always. He's now the only plumber in town I'll work with.

Excellent work at a very reasonable rate. Also, just a really nice guy to deal with. 100% recommend.read more

Had a fantastic experience working with Safe and Sound plumbing to replace two leaky hose bibs…read more From the start, Owen was very responsive and took time to fully understand the nature of our repair, and was able to offer transparent and competitive pricing. On the day of, the two plumbers who came out (Wilfred and Adrian) were friendly, knowledgeable, and communicative. We couldn't be happier with the repair, and would definitely work with Safe and Sound again in the future!

Hi My neighbor had hired Safe & Sound Plumbing previously. I requested service from Safe & Sound…read morePlumbing to repair a leaking Kitchen faucet.A plumber came out. The faucet still leaked. The Kitchen faucet was old. My neighbor & I went to Aurora Plumbing. I purchased a new brass kitchen faucet. I worked with Owen; the owner to set a time to install the new kitchen faucet. Wilfred, the plumber installed my new brass kitchen faucet. All the plumbers at Safe & Sound Plumbing are reliable. Professional, knowledgeable. Cleanup after the completion of my project. I have a new brass kitchen faucet. Safe & Sound Plumbing was of good quality. Affordable & fair. I am thrilled with my new kitchen. !!! faucet. I will hire this company again for other projects

My Heat pump HVAC system that was only a year old quit pumping AC on a really HOT day with holidays…read morecoming! The original installer was no longer around and it turned out they had made some mistakes in the installation causing the breakage of a part due to water and dust in the coolant because there was no filter dry installed. It was not an easy thing to find because it looked just fine at first. I had 2 other companies over to try and fix it but they could not find what was wrong and more or less abandoned me. Then I found 2 sons and I am so glad I did. 2 SONS sent Steven over and he really knows heat pumps. He went through the entire system very carefully and finally found the problem.....which he fixed beautifully. He went above and beyond helping me and trying not to cost me too much money. I can't thank him enough. And Debbie in the office was so helpful too. When she knew I couldn't take the heat due to a stroke, she made sure I got help right away. A big thank you to 2 Sons! Great company!

Do not use 2 sons Plumbing. This company and its employees are terrible. They do not know what they…read moreare doing. Two weeks on a plumbing job that should have only taken 2 maybe 4 days at most. for over a week now more than 7 days they bring in 4 and more of their trucks and vans blocking driveways. When asked how long it going to take them to finish the job. They just smile at you and say nothing. Plus they are RUDE.! They act they they just do not care. That is why I'm posting this.

My sewer tank was overflowing so I called another outfit to come out and look at it and they…read moreautomatically claimed to know what the issue was and said it would be $4000k to fix. I didn't believe them so I called My PHD Services based on the other reviews I read. Ray came out and walked me through all the various troubleshooting options the problem could be. He was patient and a pleasure to speak with. He found the issue and came back the next day to fix it. Ray was very informative and even taught me a few plumbing tricks. Their cost was a lot less than the other outfits quote and I'll be sure to use My PHD Services for all my plumbing needs going forward. The other reviews are accurate. Thanks Ray and Jason!

Our water heater stopped heating so we got sent this company. Ray was very knowledgeable and…read morehelpful plus easy to talk to. If I could give 10 stars I would. Thank you for being so down to earth and fixing our problem at hand! Definetly worth your time.

Our grinder system for sewage went out on us Saturday night, and the next day Bowers were there to…read moreguide us through what was needed. Josh was excellent in diagnosing the situation. His analytical approach and algorithm broke it down into pieces that were eliminated one by one. He did an excellent job in acquiring a new Ev-1 grinder then he and Chris placed it upon arrival. My rating for him alone is grade 5. As for the office and the management of scheduling, a grade 3. I understand efficiency in trying to schedule multiple clients in a plumbers day, yet to have an employee running all over Egypt to complete other jobs when the employee doing the work at your home has stated that they would be returning "first thing in the morning" or driving to acquire a grinder then being side tracked to other jobs, with the office knowing the situation that a home cannot function without a sewer system is ludacrist. As for the cost, reasonable. One estimate from the diagnosis was completely out of reason, yet in the end the management did make it good-right. For that I give a grade of 4+

I did it once before but lost it. The two men you sent were very pleasant and communicated well…read more However as you know they could not get the faucet cartridge replaced no matter how hard they tried. Our only complaint was that they left deep visible scratches/gouges in the small bezel under the faucet handle from holding it with their pliers.

Bryce was very professional and helpful with my problem. I would highly recommend him and your…read morecompany. I am a senior on a fixed income and not able to afford the service. My grandson will be over to help me tomorrow.

To start I was able to schedule an appointment on a Sunday evening for first thing Monday morning!…read moreThe technician, Ms Dominique arrived bright and early with a big smile and reassured me that my plumbing issues would be fully resolved! An especially good thing since the water had been shut off for at least 20 hours! She gave quotes based on a couple scenarios and then got to work. She explained what she was doing and why each step of the way! Even offered good advice moving forward! With a confident, practiced speed Dominique repaired my plumbing mess and had my water restored! Yay! I really do appreciate the process from the first call to the goodbye handshake! Am i bummed about having a plumbing problem? Sure am! Am I glad there's a place like Mr Rooter? Sure am!! Thanks for everything! Michele Layacan

Update on second call! This time Brian came out, if you remember from the first post they had to…read moredescaled our Rinnai tankless water heater. According to Brian and many others, it's the best on the market. So, after the descaling we had low water pressure and we were still getting intermittent hot water and our unit was flashing a code 63. Code 63 means the water flow is low and a few things could be wrong. The number one issue was after descaling the line needed to be cleared from the little catch baskets. They did their part but more gunk from the descaling needed to clear the pipes. So, Brian turned the water off and pulled the little catch baskets again but only one had stuff in it and may have been the problem. But what really was the problem was our shower heads. Brian and Eric recommended we pull the pressure plug from the shower head. While Brian was here he gave great advice on codes for our Rinnai and the quality of water in our area. Our water pressure was much better but we were still getting intermittent hot water. So, following Eric, Brian and YouTunes advice and we pulled the pressure plugs from the shower heard. Now the water flows like the Snoquaimie Falls, hold smokes! But you know what, the water stays hot with no issues!!! So, if you're having this problem pull the shower head first plus and that should fix the problem. The cost for this was $0.00!

I rarely leave negative reviews, but I believe other homeowners deserve to know about my…read moreexperience. I hired All-Purpose Plumbing to clear an emergency main sewer backup at my rental property in Tacoma. I manage the property remotely, so I specifically requested documentation of the work and the condition of the line. The technician spent approximately two hours on site and charged me $1,741.01. According to the invoice, the service was to clear the main sewer drain. However, the technician ultimately documented that he was "unable to clear clog." I was told the blockage involved baby wipes and was referred for a costly excavation/repair project. Because the sewer backup remained unresolved, I immediately called another licensed plumbing company for a second opinion. They restored flow shortly afterward and then performed a sewer camera inspection. Based on that inspection, they identified root intrusion as the issue. This differed from what I had been told during the original service call. I contacted All-Purpose Plumbing's management and provided the invoices and the subsequent findings. Rather than resolving my concerns, the discussion focused on defending the original service. I was offered partial refunds, but we were unable to reach an agreement. I ultimately disputed the charge with my credit card issuer. I did not dispute the entire amount because I recognized there was value in the technician traveling to the property and attempting the work. I disputed everything above approximately $165, which I believed was a reasonable amount for the service attempt. After reviewing the documentation I submitted, including invoices and supporting evidence, my credit card issuer ruled in my favor on the disputed amount. Every homeowner can draw their own conclusions, but my experience left me with three recommendations: 1. Ask for photos or video documenting the condition of your line before authorizing expensive repairs whenever possible. 2. Get a second opinion before agreeing to major excavation work. 3. If the initial diagnosis doesn't match later findings, keep all documentation and invoices. Based on my experience, I would not use All-Purpose Plumbing again.