We used My Movers for a local move in Fort Wayne from an apartment and storage unit to a house…read more They charge by the hour and they worked quickly and professionally. They were careful and polite. This was during the Covid-19 shut down and most of them were wearing masks even though it wasn't required. We worked with another moving company recently to move from California to Indiana and it was a nightmare. I checked reviews carefully before hiring My Movers and was rewarded with a much happier experience. They even put down floor runners to protect our new home. We would definitely call them again. Thank you, guys!

My movers was very efficient. I've used two men and truck before and they were a little slow. The…read moreguys at my movers worked hard and fast. No complaints

I reached out to a few movers to see who could assist with moving my gazebo from my rental house to…read moremy new home and this company agreed. I was fully transparent with what I was looking for and provided the instructions because I knew it was an odd task and I didn't want this to become exactly what it did... After two days and hundreds of dollars, I was left with a barely built and bent gazebo. This included whole pieces not put back on and a giant hole in the mosquito netting. Not only did they not complete the job, they ruined the gazebo. I received no reimbursement of any kind. And on top of everything, they were extremely late showing up both days and communication was terrible. Sucks because they were nice guys in person, but I don't think this is the right career path for them.

If you're looking for a professional moving company that charges affordable rates, this is the…read morecompany for you.

We used these guys for our move from a third floor walk up (with killer stairs) to a first floor…read moreapartment in the city. Overall they had the best rates and don't charge extra for the truck or the travel fee (which is actually a fee for the time it takes a moving company to get to your place and then back home after the job is done). They were a bit slow to respond at first, but were very helpful in helping us prep for the move to reduce cost (making sure all is packed, having boxes of similar size stacked together because that's how they move them - by size and not by room designation). And they hustled. The moved ended up taking longer than we anticipated (lots of stairs!) but they ended up charging us less than we thought - they stopped by for lunch on the way to the new place and didn't charge us for that time. I don't believe they're insured, so not sure if I would recommend them if you have a lot of stuff. But they took good care of our IKEA stuff and I will use them again next time we move.

Right on time, professional and accommodating staff for fair price…read more Moved a rolltop desk from store site to home. They lived up to their company name. Will definitely use them again. Thanks guys!

If I could give zero stars, I would. Our move from the Bay Area to Atlanta with Rapid Van Lines in…read moreJuly 2021 was an absolute nightmare from start to finish, resulting in significant financial loss and emotional distress. It's taken me three years just to shed all that and be able to write this review. If I can save just one person from having to go through they pain that we did, it was well worth my time to write this. The movers were unprofessional and showed up late on both ends of the move. They were unprepared and didn't have enough packing supplies, forcing us to use our own blankets to protect our belongings. The packing process itself was incredibly slow, taking 19 hours to pack our small 890 sq. ft. apartment. They didn't finish until 3:28 AM, and the foreman ended up just picking a random cubic foot value for our belongings because he was tired and didn't want to calculate it properly. We had no other options because we were flying across the country the next day for our move, and I really felt cornered. This is a tactic they likely use with many of their customers, and you can see from the other reviews this isn't an isolated incident. Communication was nonexistent. We were only provided with a basic inventory list that didn't cover all of our items, and the driver informed us that our belongings were in storage in California. We were missing over $11,500 worth of items, including valuable electronics, irreplaceable family heirlooms, and my wife's entire wardrobe. The loss of these items has caused immense emotional distress and financial strain. To make matters worse, the company was unresponsive and unhelpful throughout the entire claims process. They offered us an insulting $156 settlement for our devastating losses, which we refused. It's been over a year, and we still haven't received any compensation for our losses. Thank God we had renter's insurance that covered the loss. Please, please, please make sure you keep your renter's insurance until you're all settled and can confirm that nothing has been lost, damaged, or completely neglected. I strongly advise anyone considering Rapid Van Lines to look elsewhere. Do your research, read reviews, and don't skimp on price because what you'll end up with is a company like this.Their incompetence, lack of professionalism, and blatant disregard for their customers' belongings make them an unreliable and untrustworthy choice for any move. Save yourself the stress, heartache, and potential for significant loss - choose a different moving company.

STAY AWAY! READ THE FINAL COURT JUDGEMENT!…read more The Company picked up our belongings and charged me based on a 1,050 cu.ft. load at the pick-up location. I accepted the terms at that point as it was impossible to actually confirm the load and I relied on the Company's estimates: - I was reviewing, checking the count, inspecting the pick-up and disassembling process of our items (not all of them should have been taken) in our apartments on the 7th floor while the Company's movers put them into the truck; - Upon completion they showed me the truck and claimed that my load took 1,050 cu.ft. However, it was hard to check the accuracy since the truck was fully loaded and the load was not organized properly (from the floor to the ceiling). When we received our belongings it appeared that the actual load was only 450 cu.ft. if properly organized. Also, the Company didn't deliver assembling services at our drop-off destination which were promised at our pick-up location. The Company was not responsive to my claims, so I ended up going to court and won the court case. However, it is still a challenge to return the money (approx. $4,000) from the Company... As such, think twice before using their services!

We tore down a deck and started throwing the debris into one of our garage bays. Over the past few…read moremonths we added to the collection with some railroad ties and other random items. We waited for one of the hottest weeks and decided to call Mike in to haul it away! Mike and Jill braved the heat and humidity and got it all cleaned up. Every aspect of this project went perfectly. Glad to have a great company so close to home!

I called Wards upon my relocation to Indiana. 3 times to clean out my garage of over 100 boxes and…read moremetal shelves and wood left behind by previous owners. Also took material left behind by a contractor in bathroom remodel. Wards is reliable , professional, on time, friendly, hard workers. Worth a call if you need help!

Omar and Andre did an excellent job moving me into a fourth floor walk up. They were fast,…read moreconsiderate, friendly and efficient. I would 1000% recommend them! I will definitely be using them my next move.

I would give negative stars if I could. I booked this company weeks in advance through a friend's…read morerecommendation, and they still showed up over 3 hours late with minimum communication. When I called for updates, Mike was dismissive and unprofessional. Instead of apologizing, he kept saying they were "doing the best they could" because it was a busy time of the month. The way he spoke made it feel like I was supposed to be grateful they didn't cancel on me entirely after already being hours late. I asked for some sort of compensation for wasting 3+ hours of my day, and the response was basically that they "couldn't lose money on the move." After the move, I texted Mike again about compensation and he never even responded. I only got a small $20 discount after asking the movers directly. What's even worse is that this company came recommended by a whole group of friends, and after hearing about this experience, none of us plan on using them again. Delays happen. Lack of accountability, professionalism, and basic customer service is the real issue here.

Very unprofessional furniture was damaged. They were 3 days late picking up the load and a day late…read morearriving with the load. Wouldn't pay these guys with peanuts or let them move me for free period.

Called and they came promptly to my storage units. Organized and moved everything into one to save…read moreme the cost of two units. Worked nonstop in a courteous way. Moved heavy items easily. Will use them again.

Fantastic movers! Quick and very reliable. We called them and asked for same day and they were able…read moreto come and move some items that we needed moved. Good prices! Strongly recommend!

Booked through U-haul app to unload a moving truck into upstairs of home…read more Guys were on-time, friendly, had great communication beforehand and were quick and efficient. Would hire again in an instant!

I had My Movers move some new furniture across town and they were very professional and nice. They…read morewere careful with my furniture, and wrapped it so the white chairs stayed white. I was also impressed with their coordination and scheduling pre move. The fees were clear, and the person coordinating was flexible. Thank you!

The guys were fast, friendly and knew how to pack! We rented our own pods but had them pack for us…read moreand they were worth every penny! We didn't need the second pod and saved money because they packed so efficiently.