Horrible service! My furniture is scuffed up and damaged! I…read morehave items missing! I would never recommend this company to anyone!

I would NEVER recommend Two Men and a Truck. Our contract…read morewith them was for packing our house, storing the furniture and packed items and then moving them back in 8 months later. The estimator totally underestimated the packing time and the number of boxes that would be required. That meant that the movers and truck had to go back to the warehouse with the full truck, store the furniture and packed boxes, get more boxes and come back to our house to complete the packing. That meant additional hours and LOTS more money. Eight months later, when our furniture and items were returned, is when we learned the real problems - not one box had been labeled. Which means that you cannot verify to the movers that you have received everything. BUT Two Men and a Truck make you sign papers releasing them from ANY liability when they have unpacked the truck but before you can unpack the boxes. We lost 2 boxes which contained ALL of our sheets and towels and our dinner plates - Two Men and a Truck refused any settlement. ALSO, pieces of our furniture were damaged: for example, our dining room table was gouged in several places and needs to be completely refinished, and Two Men and a Truck refused settlement because, as required, we signed the indemnity papers as the movers were leaving. Do NOT trust Two Men and a Truck.

I hired this company to move my furniture in August (2017) from the southwest side of Fort Wayne to…read morean apartment on the second/third floor of a house downtown. They got my furniture in their truck speedily but when we arrived at my new apartment they began moving things up before scoping out the logistics. When bringing my sofa up the stairs, they scraped up the wall and broke the decorative detail on an arch in the entryway. This is a Victorian house. They also got my sofa halfway up the stairs in my apartment before realizing it would not fit. They spent an hour and a half arguing (2 guys) about how to get it up there, then when it was stuck halfway up the stairs, they told me it was impossible - but then couldn't get the couch back DOWN the stairs. It took maneuvering, but they managed it - while ripping the couch and putting two holes in my drywall in the process. The manager did come back to plaster the wall, but didn't do a good job, and only paid me $20 in damages for the couch and the wall. I would not recommend using this shoddy moving service.

I am very glad that they lied about the state of my house & left me high and dry. After reading…read morereviews I completely dodged a bullet. My move was completed without any broken, missing or damaged items. Not a BBB accredited business. Will NEVER recommend. The movers that showed up were smoking right before entering my home. Now I have to get my $$ back from my Groupon and NO one should use them. Groupon or not.

worst move ever the guys dropped my tv i was double charged and never refunded i sent pics of…read morefurniture damages to justin and he never made it right with me and lied about giving me a credit the guys showed up with only 2 moving blankets and no dolly or straps (used mine) if u like your furniture in one piece don't use these guys!!!

Justin was very quick to respond and provided a quote that was comparable to other movers in the…read morearea. However, MY biggest mistake was not checking with actual pool companies about moving a used hot tub from a friend's house to mine. A local pool place would have done it for about half the price. So Justin just contracted it out to them. Made a cool profit for himself and never had to lift a finger other than a few phone calls. Never even came to the job site himself. Nice move Justin. Do not be as stupid as I was. Hot tubs require special movers and it's best to call the pool companies yourself. Olympia Pools and Spas were awesome however.

I used them to move across town and I was very satisfied with them very professional and took great…read morecare of my belongings I would definitely recommend them for anyone who needs help moving. Thanks again for a great job Frank

We were so lucky to find them on fairly short notice over the Christmas Season. They immediately…read morecalmed my nerves and made the whole process smooth. Their rates were reasonable, too! Thank you so much!!

My concern is regarding an unacceptable amount of damage to my belonging while receiving…read moreprofessional moving services through North American VanLines / AirVan / Sirva and a denied claim. I spoke with Sirva - North American Van Lines regarding a move from California to New Jersey for work. I had two full discussions with a Professional Move Coordinator regarding my belongings being in packed in storage and needing to be moved across the country. I inquired about the various ranges of insurance listed on the contract and what they covered. Although we discussed percentages of coverage, it was never mentioned that customer packed boxes would not be covered. Therefore, I purchased 100% insurance. Please note that I have moved several times in the past and utilize quality wrapping, peanuts, bubble wrap, heavy duty boxes etc. and all my delicate items were marked fragile all around the box. My belongings arrived in the timeframe as described, and while the movers were moving, I noticed particular one of the movers was very rough in how he was handing the items. Examples include dropping a lazy boy chair on the ground once inside and the chair making cracking sounds. I abruptly looked at the mover and he replied "It's heavy". Or him flippantly bouncing his dolly down the stairs without picking it up, causing a loud banging noise at each step and shaking of the stairwell. Items had also been left on another truck which involved a second trip, and paperwork was forgotten which involved a third trip. Most importantly, while the movers were present, I noticed a number of boxes appeared a bit smashed, and I therefore starting opening them to find that approximately 18 pieces, $659.67 in damage, in over 7 different boxes were broken. In addition, a very large vase that was to be boxed and transported by the company was missing, and when asked about it, the mover responded "It probably got broken and was thrown away." Subsequently, I filed a claim with the company regarding the broken items and was informed by a Senior Claims Adjuster that "While reviewing your signed delivery documents, I find that all cartons are listed as PBO-Packed by Owner. I am sorry to advise that since we had no control over the packing of such cartons, we are unable to accept responsibility as claimed. Therefore no settlement check will be forthcoming." My dispute is that firstly, the incredible amount of carelessness demonstrated and damage to my boxes reflects a lack of concern, professionalism, and handling by the movers and not a customer packing issue. Therefore, I would like to dispute that the cause of the damage was customer error. Secondly, the large vase was not packed by the customer and was to be packed by the movers and never made it to the destination. Lastly, in two full inquiry conversations regarding insurance with the booking agent, never did he advise that the packed boxes I had described to him would not be covered yet upsold me on the most expensive insurance amount and the final bill was higher than described, $4390.41.

Horrible driver, he was rude, unprofessional and obnoxious. Careless, lazy movers on both ends of…read morethe cross country move. Horrible customer service from our claims adjuster - Victoria. Actually NO customer service. 6 phone calls and several emails, no contact. Had to track down her manager to get any help. Over $2,000 worth of property damage. Move was from Texas to Michigan. I have moved 9 times and have NEVER received such poor service. DO NOT USE this company!!!!!!

Had them come to house for a walk through. They gave me an estimate and asked that I set a firm…read moredate at least 3 weeks prior. I called almost 4 weeks prior to give date and was told they couldn't move us. No reason or explanation. Just wouldn't move us.

These guys are the best! I've moved 4 times in the last 5 years and finally found movers that…read morestand out. Everything was handled with great care. They went beyond good at the moving in part when they were very helpful in placing the big furniture exactly how I wanted, tweaking an inch this way or turning to just the right angle, and putting my pre-placed power strips this way or that. To top it all off, they are much more reasonably priced than the others I have used. Highly recommend these guys!

Very unprofessional furniture was damaged. They were 3 days late picking up the load and a day late…read morearriving with the load. Wouldn't pay these guys with peanuts or let them move me for free period.

Called and they came promptly to my storage units. Organized and moved everything into one to save…read moreme the cost of two units. Worked nonstop in a courteous way. Moved heavy items easily. Will use them again.