Just completed our kitchen counter replacement. This is our second project completed by Universal…read more This included a large wrap around counter for a stainless steel sink. One seamless piece​!

Exceptional Quality, Professional Service, and a Stunning…read moreFinal Result I cannot say enough great things about my experience with Universal Marble & Granite regarding my quartz countertops. From the very first consultation to the final installation, the entire process exceeded my expectations in every possible way. Greg Hoffman and his team demonstrated true professionalism - punctual, friendly, knowledgeable, and incredibly attentive to what I wanted for my space. During the selection process, they took the time to explain different quartz options, color variations, edge profiles, and maintenance tips, which made me feel confident in my decision. They never rushed me and genuinely cared about helping me choose something that fit both my style and budget. The showroom was well-organized, and the staff was patient as I evaluated multiple samples and asked more questions than I can count. Once I placed my order, communication remained excellent. I received updates at every stage- templating, fabrication, delivery and installation - so I always knew what to expect. The installers arrived on time, treated my home with care, and worked with impressive precision. Watching them fit each piece perfectly to match the grain was like watching true craftsmanship in action. The finished countertops are absolutely stunning!! The quartz has transformed my kitchen / bathroom into a space that feels modern, clean, and high-end! The seams are practically invisible, the polish is flawless, and the quality is obvious the moment you step into the room. Friends and family have already commented on how beautiful everything looks, and I honestly couldn't agree more! What really sets Universal Marble & Granite apart, though, is the pride they take in their work. It's rare to find a business that combines exceptional products with such a committed, customer-first approach. I truly feel like they went above and beyond to ensure I was happy every step of the way. If you are considering a hard-surface counter-top, I wholeheartedly recommend Universal Marble & Granite . They deliver top-tier materials, expert craftsmanship, and outstanding customer service. A solid five-star plus experience from beginning to end!!

EMG is awesome! I was amazed at how efficient their business operates. Within 2 weeks of my…read moreinitial visit, my beautiful quartz countertops were installed! I enjoyed working with Natalia. She was friendly, professIonal, knowledgeable. Great people, great business!

Excellent product, exceptional service! Sasha, Max, Tony and the rest of the team were absolutely…read morefantastic to work with.

What began as a positive experience ultimately became extremely disappointing due to the quality of…read morethe installation and the lack of customer service afterward. The stone sample I initially reviewed showed little to no visible discoloration. Unfortunately, the actual slab installed in my home has significant color inconsistencies on both sides of the stove that resemble burn marks. There is also a crack at the sink that appears to have been covered rather than properly addressed, along with multiple chips in the stone surrounding the sink. Additionally, the two seams do not line up properly. The seam on the actual countertop is positioned several inches away from the corresponding seam on the backsplash, resulting in an installation that looks poorly planned and unfinished. I have made repeated attempts to have these issues addressed, but my concerns have largely been dismissed. I have been waiting for more than a month to hear directly from the owner regarding a reasonable resolution, only to ultimately be told, in essence, that nothing would be done. The most frustrating part of this experience has been the lack of accountability after payment was made. My experience has left me feeling that the level of attention and customer service I received before the sale was very different from what I experienced afterward. Based on my experience, I cannot recommend this company. I strongly encourage prospective customers to thoroughly inspect the finished product and, before making final payment, get clear assurances regarding how installation defects, damage, and quality concerns will be handled.

This company provided us with a beautiful granite countertop that was perfectly cut for our…read morecabinets. We ordered a piece well before the kitchen was ready and when we needed it...they responded quickly.

Gina did a terrific job helping me select a quartz style for our new vanity countertop. The process…read morewas very quick, the fabricators cut & finished the piece nicely. Hector was the installer - it fit like a glove. Couldn't be more satisfied with this locally owned small business!

This family owned business in North Charleston is a fantastic spot to look for marble, quarts or…read moreany stone you may need for your kitchen or bathroom. We were in the business of looking for remenants and looked at many businesses. I have to say these people took care of us from the very onset of our visit. As you may know it's very difficult to select just the right stone. Well, the staff here pulled out various pieces for us to get a good look at. Not only that but the quality of the stone was superb. They look after their products. Not a mark of anything on the but the stone design itself. They cut the stone & installed without a single problem. The prices were the best in town. We were very glad to find them and if you are updating and need stone of any type. Certainly check this spot out.

Loved the work that Kevin and his dad did with our flooring! HUGE recommendations from A to Zed!…read moreClear communication as far as quote appointment, cost of materials and cost of labour. Pricing was totally fair (we did the old carpet etc removal... Jrrenovations did the rest.) Great job, on time, professional, knowledgeable, cleaned up, no fuss, great with our dog, barely any waste, no complaints from us!... They did exactly what they said they would. THANK YOU! Looking forward to re-hiring you gents again without any hesitation! :)

I hired them for soffit and fascia repair around different areas of my house. A+ service and A+…read morework. Will hire them again for any future work needed.

They put in 2 quartz bathroom counter tops for us and they did a wonderful job at a very reasonable…read moreprice.

What an incredible experience. Mike and Leidi are very friendly, professional and trustworthy…read more They've put together an incredible team who work hard, fast and are very respectable. I was surprised at how quiet and neatly they worked. They stayed in communication, responded promptly to all my questions. The finished product included removal of the old, install of new granite countertops & backsplash, sealing and sink install. The results brought tears to my eyes. It was better than I had imagined. You won't regret giving them an opportunity to earn your business.

Excellent experience. Got a call back in hours. They came out the next day to view my flooring…read moredamage. Generated a quote in a day. Helped me find the right matching flooring. Ordered materials and scheduled me within a week. Technician arrived at the house and repaired 7 flooring planks in 4 hours. Technician was professional and courteous. Performed an excellent cleanup. You cannot tell the repairs from the original flooring. Highly recommend Diamond Floors.

This was our fifth time having Diamond Floors install a floor. Every stage, from selecting the…read moreflooring to the install was a pleasure. Excellent craftsmen took care of our install. When the install was completed everything was cleaned up as it was before the install. Personalized service from beginning to end! Prompt and professional. Skip the big home improvement stores, go to Diamond Floors!

This place has the most unbelievable selection of stone. INCLUDE CRS on your search for your need…read morefor granite, quartzite, etc for your project. I saw inventory here that was not in any other retail shop in CHS. The sales force (Sandra) was a pleasure to deal with and so professional. A MUST for shopping for stone........

The Design Coordinator, Sandra, was a pleasure to work with. She was very professional and…read moreknowledgeable. Her insight helped me narrow down my choices and make a final decision that I couldn't be happier with. Many thanks!