One of my countertop granite pieces was cut incorrectly and has taken us two years since the house…read morewas built to deal with this company removing and installing the same piece three times already and every time they come they measure,they look and push the countertop as far back as they can and every time the piece looks shorter than the piece on the other side of the stove. Keep in mind that once the cabinets are installed and before the stove gets here they come and measure to cut the stone. Originally in order to install the cabinets they broke off the sheetrock behind and exposed all the insulation, jammed the cabinet against the open hole and this company did the same with the countertop, it looked like it was cut almost half an inch shorter on one side of the stove than the other side so when you were standing in front of the stove you could see clearly that one side protrudes farther than the other side and when you stand on one end and look to see how one of the countertop pieces lines up with other you see that they are NOT on the same line. Builder, countertop and cabinet people all point fingers at each other and the most aggravating thing after all cabinets have been replaced is to deal with this people on the phone, I am always transferred to the BS specialist, for her the customer is NOT always right. Reluctantly they took the smaller countertop last week after admitting there was an error even after verifying with what they say is very accurate laser, well it wasn't accurate the first time! I had the measurements on a piece of paper taped to the granite only to have them measure again, three different people came to measure and they hated it but a week ago they took the countertop back so they could find a matching piece to be cut to the new measurements done with their laser. They hated it but they had to admit the piece didn't look good. The payback is to make us wait and wait, like if the mistake was caused by us. Rafael, why is so hard for your people to believe there was a mistake made, they took the piece after verifying that indeed it was smaller much to their disbelieve so what is the point to send a guy with laser? if you hate to replace why don't you just say you wont replace it instead of making me feel like I created the problem and I should solve it. Update: I got a call from the builder that said they want to come back and install the SAME piece they took because they think it will fit. Are you kidding me? Did the piece grow the almost 1/2 inch in a week? I have proven to your employees the piece is smaller on one side and it doesn't line up with the other countertop on the other side of the stove. If it wasn't right on day one and if y'all agree it didn't line up how is that you are going to make it fit. Nonsense. I told the builder I will let you try but if you break the cabinet again as you did a year ago February 2021 we will have to deal with this nonsense for another two years.

The Real Deal Countertops damaged trimming underneath my counter/bar and refused to repair it…read more Their claim that this was incidental damage and that I'm liable for since I signed a contract stating so. If trim was ripped how does this constitute incidental damage? This company was hired through Lowe's Co. They simply ripped out the existing trimming to attach a corbel under the countertop. They did not reattach the trim or even left the trim. I have not received any resolution from Lowe's. To make matters worse Lowe's customer service is remotely located. Not dealing with local store makes it less accessible in my opinion. Payment is rendered before service is completed. I am 70 years old and now must hire a contractor to repair their unfinished & damaged work. I do not recommend this company. They do not take accountability.

I have used Affordable Granite on many occasions over the last 14 years and have had fabulous…read moreexperiences with them. Karen is very involved and easy to communicate with. We have had issues arise and they are always dealt with and believe these folks want your counters to wow you. From small vanity tops to larger more complicated designs Pablo and Ed are very capable and professional, always taking care to protect your home. There's a lot of company's to chose from and I believe Affordable Granite is among the best. I've never had a problem that wasn't quickly taken care of.

Karen at the office is very nice and helpful. I bought my first vanity granite top a few years…read moreback. They were so nice to deal with I decided to go back again on a remodel bathroom I was doing. Dale came out to the house to get the measurements and was quick to take off his shoes before coming into the house. Very professional. He answered all the questions I had. They help me decide on what I might want to replace the countertop with. Excited to see what the new one looks like. It's nice to deal with a company with great customer service!!!

My project was to install a walk-in tub in a 30+-year-old home for my elderly parents. After seven…read moremonths of research on apps and the "home" stores, prospects went from $28K to a more budget-friendly sub $14K. We lucked out by finding sales rep Daphe F-A. of SW Corp, who teamed us up with Rodney's All Around Service in Moncks Corner, SC, NOT for a total bathroom remodel but a simple installation. Daphe helped us to find a suitable multi-featured tub, and Rodney not only did the installation but also made other improvements that we negotiated separately. Rodney is a friendly neighborhood professional who was upfront and helped us through unexpected problems like widening the doorway and troubleshooting potential drain issues. Rodney painstakingly works a job until it is completed and stands by his word. I would happily hire his services again!

From the owner: Im an honest hard working person that cares more for the customers happiness than anything.read more

If you are looking to update your home with stone.. look no further than Stonehouse Countertops…read more This fairly new, young company, family run, offers everything,- most importantly service that can't be measured. They will work with you from start to satisfied completion. I had a fairly large piece of stone leftover and they made me a dinette table! Prices are comparable to competitors, but I cannot imagine better hands on customer service.

From the owner: Here at Stonehouse Countertops We Pride Ourselves in our 100% Customer Satisfaction Guarantee. We…read morecan get you any stone type you may desire designed at whichever style you desire and completed better than you may have imagined. Our Standard Package Includes Design, Template, Removal, Fabrication, Installation, Sink, Plumbing Reconnection, Finish Trim, Touch Ups, & Cleanup. We are Transparent with our Pricing so you know exactly what you are paying for.

Terrible experience with this company. First, they came to…read moremeasure and give me a quote and everything was fine. When I selected the countertop, they charged my card immediately and set the installation for the 2 weeks after which was fine. But then, No one showed up that day. No one called or told me why no one showed up. I had to called them a couple of days later and they told me they needed measurements for the sink even though they already had that info when they came to asses and measure. When they came to install the countertop, the piece looked completely different to the pictures we approved, when I call them to see if there was something we can do, they blamed the lightning of the pictures and told me they can come and sell me another countertop. Not even to try to work with me or nothing. Really bad experience.

This company does business with Cabinets to Go and does a horrible job in fabrication of…read morecountertops. They did not center hole for cooktop on island and don't care. Cabinets to Go has been zero help. Plenty of countertop companies to choose from. Do not use this company. C

This company is actually Everlasting Kitchen and Bath now, was previously Stone City. We just had…read moreEKB replace our counter tops a couple of weeks ago and they did an AMAZING job! Angela and Siong are the BEST! The work was done in a timely manner at a great price and everyone was very professional! I definitely recommend them to anyone who wants their kitchen or bath redone! I just LOVE my new kitchen! They are the BEST!!!

I think some of these negative reviews must be talking about another company. My experience with…read moreEVERYONE at Stone City has been stellar. They answer every text and call, always show up on time, go the extra mile, do incredible work, and have an eye for detail (like making sure seams are hidden and choosing cuts that highlight the best part of the design). I immediately booked them for a second smaller job after they did my kitchen and can't wait to have them back for my bathroom project. Multiple neighbors have already stopped by and raved about the speed and quality of this job. Don't hesitate to use Stone City!!

They put in 2 quartz bathroom counter tops for us and they did a wonderful job at a very reasonable…read moreprice.

What an incredible experience. Mike and Leidi are very friendly, professional and trustworthy…read more They've put together an incredible team who work hard, fast and are very respectable. I was surprised at how quiet and neatly they worked. They stayed in communication, responded promptly to all my questions. The finished product included removal of the old, install of new granite countertops & backsplash, sealing and sink install. The results brought tears to my eyes. It was better than I had imagined. You won't regret giving them an opportunity to earn your business.

If I could give no stars, I would. After spending a lot of money on countertops, Granite Guys…read moreinstalled them, but didn't properly fabricate or seal them. Pencil marks on the stone, chips, rough edges, etching - it was bad. Getting them back out was like pulling teeth & their "solution" made the problem worse. We had a stone expert out who verified that the stone was improperly fabricated & the cost to restore it was just as much as the actual cost of the stone itself. GG took no responsibilty. They also sold us a piece of quartzite that was honed & assured us that they could restore it to a factory polished finish to match the stone we previously purchased. What they installed was neither honed, nor polished, but a bad cross of the two. Our expert informed us that once honed, the stone could never be restored to a factory polish & had been overworked, the crystalline structure damaged & the veins opened. GG did not stand by their lack of knowledge, but only offered to have US purchase another slab which they'd fabricate for free. The costs incurred to remove the fixtures, repair tiles, repaint, etc. were on us as well. What a complete and total lack of knowledge, professionalism and integrity. DO NOT USE GRANITE GUYS! They might have been good prior to 2025 according to the other reviews, but as of 2026, I'd avoid them at all costs!

This is a little late, but wanted to review on Yelp. In April 2024 we had Granite Guys install a…read moreQuartz countertop on our kitchen island. It was beautiful, and so much less than other quotes because they have so many remnants. Because of our total satisfaction we decided to do the entire kitchen. They not only did the countertops, but used Quartz for the backsplash as well. Some of my neighbors were told they couldn't use Quartz for the backsplash because of heat near the stove, but Granite Guys said it was not an issue. It has not been, and is so easy to keep clean. Everything is beautiful now! Roy is a pleasure to work with as well as people doing the measurements and installation. There were quite a few twists and turns in this installation, but they made it perfect. A few hiccups, but they took care of everything with no complaints Which is a tribute to their professionalism. Thank you Granite Guys!

Exceptional Quality, Professional Service, and a Stunning…read moreFinal Result I cannot say enough great things about my experience with Universal Marble & Granite regarding my quartz countertops. From the very first consultation to the final installation, the entire process exceeded my expectations in every possible way. Greg Hoffman and his team demonstrated true professionalism - punctual, friendly, knowledgeable, and incredibly attentive to what I wanted for my space. During the selection process, they took the time to explain different quartz options, color variations, edge profiles, and maintenance tips, which made me feel confident in my decision. They never rushed me and genuinely cared about helping me choose something that fit both my style and budget. The showroom was well-organized, and the staff was patient as I evaluated multiple samples and asked more questions than I can count. Once I placed my order, communication remained excellent. I received updates at every stage- templating, fabrication, delivery and installation - so I always knew what to expect. The installers arrived on time, treated my home with care, and worked with impressive precision. Watching them fit each piece perfectly to match the grain was like watching true craftsmanship in action. The finished countertops are absolutely stunning!! The quartz has transformed my kitchen / bathroom into a space that feels modern, clean, and high-end! The seams are practically invisible, the polish is flawless, and the quality is obvious the moment you step into the room. Friends and family have already commented on how beautiful everything looks, and I honestly couldn't agree more! What really sets Universal Marble & Granite apart, though, is the pride they take in their work. It's rare to find a business that combines exceptional products with such a committed, customer-first approach. I truly feel like they went above and beyond to ensure I was happy every step of the way. If you are considering a hard-surface counter-top, I wholeheartedly recommend Universal Marble & Granite . They deliver top-tier materials, expert craftsmanship, and outstanding customer service. A solid five-star plus experience from beginning to end!!

Just completed our kitchen counter replacement. This is our second project completed by Universal…read more This included a large wrap around counter for a stainless steel sink. One seamless piece​!